TOYOTA CORP CASE MANAGER

Aren't there TSB's for most of those issues?

 

dude i lit he up after she said youre lucky we are offering that! i told her she to have a supervisor call me so we'll see what happens

 

stares with 3tm

 

Had a feeling

 

Within the Song-Beverly Act, there is a presumption guideline wherein it is presumed that a vehicle is a “lemon” if the following criteria are met within 18 months of delivery to the buyer or lessee or 18,000 miles on the vehicle’s odometer, whichever comes rst:

• The manufacturer or its agents have made two or more attempts to repair a warranty problem that results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven;
  
  
• The manufacturer or its agents have made four or more attempts to repair the same warranty problem; or
  
  
• The vehicle has been out of service for more than 30 days (not necessarily all at the same time) while being repaired for any number of warranty problems; or
  
  
• The problems are covered by the warranty, substantially reduce the vehicle’s use, value, or safety to the consumer and are not caused by abuse of the vehicle;
  
  
• If required by the warranty materials or by the owner’s manual, the consumer has to directly notify the manufacturer about the problem(s), preferably in writing. The notice must be sent to the address shown in the warranty or owner’s manual (for bullets 1 and 2).
  
  If these criteria are met, the Lemon Law presumes that the buyer or lessee is entitled to a replacement vehicle or a refund of the purchase price. However, this presumption is rebuttable. The manufacturer may show that the criteria has not been met (for example, because the problems are minor) and therefore, the buyer or lessee is not entitled to a replacement vehicle or refund.
  

 

When the Master Tech says he's never seen a list this long, I'd really question the 'Master' in his Job Title.... hate to see his face when they tell him to rebuild an engine, or transmission.

hood failed. -15 min job regluing
headliner failed replaced head liner ~prob half day job for a guy that's never done it before. Maybe more
passenger door whistling - atleast you don't need a buddy to whistle at the girls on the streets.
passenger a pillar rattle ~30 mins?!?
lca howling. 10 mins or less to plug holes
rear suspension (leafs and shocks) replaced x2 both sides. - that's your fault for not lifting with Dakars haha
instrument cluster failed (replaced) -this is the only one that would piss me off.

Sounds like you lost more to waiting for parts than the actual repairs which is sub-par no doubt. Toyota won't do nothing for you, especially Lemon law.

Save yourself some more grief and let it go. Why waste more time complaining about something that ain't going to give you anything in return.

 

Wait... does not compute... can I get an interpretation here?

 

Promoted....

 

Did you take the oil change?

Do they just add it to the end of your 3yr 25k?

 

I'd take the oil change.... the free one they give everyone cept the whiners.

Did not point any fingers... shoe is being passed around for fitment.

 

offering a free 30k maintenance

 

Wait .... don't we get a 36 month 36K mile free already?? They knocking you down to 30K free?

Go with the oil change.... in that case.

 

Maybe the 2 1/2 Months in the shop would be the only possible thing.

 

Don't accept it. Keep pushing the issue and elevate beyond the case manager.

 

Oh shit you lifted it? Forget it....

 

NO STANDARD IS 2 YEAR 25K

 

Trade it

 

That was my guess too.