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Toyota Customer Service Feedback

Discussion in '3rd Gen. Tacomas (2016-2023)' started by bradwhitenikki, Sep 9, 2016.

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Page 2 of 2

Sep 14, 2016 at 4:42 AM

#21

#21
bradwhitenikki [OP] Well-Known Member

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Brad

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2016 Tacoma Trd Off Road 6sp Auto

LuckyToy said: ↑

I feel they are like insurance companies. They are suppose to help you, then you have a problem, they look for any reason not to help you.
Click to expand...

This is the theme of the experience I am having. I have a case with their customer experience department, but there is NO customer service there. They are only sales risk mitigators. I felt as though I was talking to a claims adjuster, from an insurrance company of an at fault driver in a motor vehicle accident. If anyone knows who I can talk to, higher than the customer experience department, to get some customer service, please advise. I would like to be put in contact with the VP of customer service.

bradwhitenikki, Sep 14, 2016

#21

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Page 2 of 2

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