Toyota Email response

Just thought this was a comical reply to my question on the size of the speakers in my new 2016 Tacoma. Are they serious?

Thank you for contacting Toyota Motor Sales, U.S.A., Inc., and congratulations on your new 2016 Toyota Tacoma SR5!

While Toyota understands product upgrade or modification is sometimes not avoidable, unfortunately Toyota does not recommend modifying its vehicles from their original factory specifications. Modifications could affect the vehicle’s performance, safety or durability, and may violate government regulations. Therefore we apologize; we are unable provide the speaker size specifications for your 2016 Tacoma.

If you are seeking replacement Genuine Toyota speakers, they can be purchased through the Parts Departments at Toyota dealers. Please contact your local Toyota dealer for further assistance.

Thank you for taking the time to email us, and giving us the opportunity to assist you.

If we can be of further assistance, please feel free to contact us.

Sincerely,

Roy G.
Toyota Customer Experience Center

 

Email back and ask what size the genuine toyota replacment speaker size is.... I want to see the response.

 

Ok well you shouldn't change your speakers because it will affect performance, and you could violate government regulations ... LOL

 

this is where they are wrong. This statement implies that they offered at least SOME assistance, when in reality they were of no assistance whatsoever.

 

I/m not surprised on bit. I called corporate the other day trying to get some info on my MIA Tacoma. She first asks which truck did you order then she asks what year. Duh,you can only order the 2016 now!