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Toyota Product Quality Survey

Discussion in '2nd Gen. Tacomas' started by Micke.223, Jul 2, 2009.

  1. Jul 2, 2009 at 7:23 AM
    #1
    Micke.223

    Micke.223 [OP] Well-Known Member

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    SE Pennsyvlania
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    Tacoma TRD Sport 4x4
    Venture Shield 3M Clear Bra, 40% Front Tint, EGR Slimline In-Channel Visors, Weahther Tech Mats, Okole Seat Covers, Stant 10504 Locking Fuel Cap, Dyno Lock, G4 Elite Fold-a-Cover
    HAHAHA...I just finished taking the Toyota Product Quality Survey. In my answers, I addressed all the problems/inconsistancies we seem to gripe about every day here. One of the last questions was, "What features do you like LEAST about your new Toyota? ". My response was:

    "Old leaf springs, clunk & dump, and engine lag that came standard with the 2009 Tacomas. Confusing yellow sticker that no dealer can answer consistently, and is misleading to almost EVERY Tacoma owner. Oh, and the ability for anyone to siphon gas, dump sugar in my tank, or make off with my tailgate are a downer too."

    The next question is, "What NEW features would you like to see offered on Toyota vehicles?" My reponse:

    "Side heated mirrors for a Tacoma would be great. Auto rear sliding window should also be a great new option. Did I mention LOCKING GAS PANEL and LOCKING TAILGATE?!!!"

    I also got the opportunity to rate a Miham's Service Dept. :D
     
  2. Jul 2, 2009 at 7:25 AM
    #2
    usctacoma

    usctacoma Be a thinker, not a stinker

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    05 PreRunner SR5 Doublecab
    Tint, Black Badges, Firestone Destination 265-70-17s, Weathertech Floor Liners, Sockmonkey decals, Flowmaster 40, Defiant light bar, 4 5" PIAA 540s, BHLM, 5100s @ .85, eibach springs, 1/4" Toytec spacer, 2" Toytec AAL, painted grill, UWS tool box
    dont forget to mention the shitty dunflops that come on there.
     
  3. Jul 2, 2009 at 7:49 AM
    #3
    FL4x4Taco

    FL4x4Taco Well-Known Member

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    Shitty brakes!!!! For the love of St pete, tell them about the brakes!!!! They stink.
     
  4. Jul 2, 2009 at 8:05 AM
    #4
    hillbillynwv

    hillbillynwv Well-Known Member

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    Fairmont, WV
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    08 Tacoma 4x4 TRD V6 SR5
    Rear Leaf Spring TSB, Front Bilstein 5100's set to 1.75, Goodyear Wrangler DuraTrac 265/75/R16 tires, Black WeatherTech Floor Liners, aFe Pro Dry S air filter, lighted 4x4 switch......
    Add faulty CV boot clamps to your gripe list....my most recent nightmare thats taking forever for the dealership to fix "properly".
     
  5. Jul 2, 2009 at 9:19 AM
    #5
    MattN03

    MattN03 Well-Known Member

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    20% window tint, beep mod, hardwired V1, TSB springs, AVS Bugshield-21803, USA Spec PA15, OEM Tacoma scuff plates, Weathertech mats, Truxedo LoPro, TRD skid, GY Duratrac's 265/75/16 C Range, locker mod (switch method)
    and goofy long front mud flaps...
     
  6. Jul 2, 2009 at 11:49 AM
    #6
    Krazie Sj

    Krazie Sj Resident Jackass

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    Power Serge
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    Borla Catback Exhaust, Airaid Short Ram Intake, 285x75R16 Mickey Thompson MTZs, 16" Konig Countersteer rims, ARB Bumper, All Pro LT w/Walker Evan Shocks front and back, All Pro expedition leaf pack, 10,000lb Superwinch, Intake Manifold Spacer, Bed Rack with ARB RTT, Rotopack and Hi Lift mounted, Husky Liner mats and an air freshener from 1995.
    Wow, is this is really all that's wrong with your truck, you really need to consider yourselves lucky. :)
     
  7. Jul 2, 2009 at 11:55 AM
    #7
    Fluffymonkey

    Fluffymonkey Token

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    College Station, TX/ Lawrence, KS
    Vehicle:
    2013 Trd Sport DC, 07 DC sr5
    2007: Avid sliders, 30% front tint, Truxedo low-pro qt tonneu cover, aero turbine 2525 muffler w/ 8'' tip, AR25 Resonator, 16x8 Dick Cepek DC-1 w/ 265/75 Goodyear Wrangler Duratracs, 2010 headlights, ome 884 coils with .5'' top plate spacer, OME sport front shocks, blisten 5100s rear, 2'' aal, locking gas cap, LR ucas, Viper 2-way remote start, afe drop in filter, Rocky locking bike mounts, gear chest, scanguage, pop n lock tailgate lock 2013: most things transferred over from my 07, 5100s @ .85 + eibachs, wheelers progressive aal w/ overload

    Agreed. They're all relatively minor, but annoying and inconvenient none-the-less. :)
     
  8. Jul 2, 2009 at 12:22 PM
    #8
    Capita

    Capita Well-Known Member

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    For the price these things should all be standard
     
  9. Jul 2, 2009 at 1:28 PM
    #9
    FL4x4Taco

    FL4x4Taco Well-Known Member

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    I have a feeling a lot of the issues we have has to do with the fact toyota might be trying to streamline their product for world consumption. I know some countrys are picky about mud flaps... so they use the most strict country on the books as a standard?? It's an an idea that is possible.
     
  10. Jul 2, 2009 at 1:40 PM
    #10
    kilgoja

    kilgoja Well-Known Member

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    :mudding:
    i doubt that...every country has different standards and safety requriements...if anything the usa requires more than any other country when it comes to safety
     
  11. Jul 2, 2009 at 1:53 PM
    #11
    Fluffymonkey

    Fluffymonkey Token

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    College Station, TX/ Lawrence, KS
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    2013 Trd Sport DC, 07 DC sr5
    2007: Avid sliders, 30% front tint, Truxedo low-pro qt tonneu cover, aero turbine 2525 muffler w/ 8'' tip, AR25 Resonator, 16x8 Dick Cepek DC-1 w/ 265/75 Goodyear Wrangler Duratracs, 2010 headlights, ome 884 coils with .5'' top plate spacer, OME sport front shocks, blisten 5100s rear, 2'' aal, locking gas cap, LR ucas, Viper 2-way remote start, afe drop in filter, Rocky locking bike mounts, gear chest, scanguage, pop n lock tailgate lock 2013: most things transferred over from my 07, 5100s @ .85 + eibachs, wheelers progressive aal w/ overload
    Not to contradict you or anything, but many other American companies such as chevy don't even put mud flaps on their trucks. Toyota, being foreign, does.
     
  12. Jul 2, 2009 at 2:05 PM
    #12
    Micke.223

    Micke.223 [OP] Well-Known Member

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    Venture Shield 3M Clear Bra, 40% Front Tint, EGR Slimline In-Channel Visors, Weahther Tech Mats, Okole Seat Covers, Stant 10504 Locking Fuel Cap, Dyno Lock, G4 Elite Fold-a-Cover
    Here's a novel I deal. How about Toyota Corporate Customer Service Mgr and their Technical Director or Chief Engineer get on some of these boards and represent their company/products. At the very least, they should lurk on the boards and get a ground truth perspective as to what our daily gripes are.

    I'm not trying to suggest that it would bring about light speed changes...but it WOULD give them better insight as to what are "common" issues/complaints that could be addressed better. Instead, they wait until enough people complain though "official" correspondence and then do exhaustive customer surveys to determine whether or not there's a "trend". Totally wrong way to run things. While we LOVE our trucks, no company can afford a continued erosion of their brand equity...especially in today's economy.

    Before anyone jumps up and does the old "they are a global corporation and make products for a global market and they can't change...blah blah blah"....I work for the #2 defense contractor, we're global, and we listen to the "end user" as much as possible. Many of our programs now use Twitter and other social medias to gain a grass roots insight into what's really going on. That's in addition to the fact that most of "us" are former military too. How many of them actually drive a Tacoma...or even a Toyota for any substantial time? Those who do, are they company provided or did they spend their own hard earned cash?

    It can be done. They can be more responsive. These issues CAN go away, or at least be minimized. What I am proposing requires NO additional cost...just some effort.

    BTW, it works brilliantly for Firearm, Firearm Accessory and Class 3 manufacturers, as I am sure many of us have experienced on other forums.
     
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