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Transmission 2016/2017- 6 SPEED AUTOMATICS COULD BE LOW ON FLUID DIRECTLY FROM FACTORY

Discussion in 'Technical Chat' started by gearcruncher, Dec 13, 2015.

?

was your transmission low on fluid

  1. fluid level is fine

    115 vote(s)
    25.1%
  2. fluid level was low

    237 vote(s)
    51.6%
  3. Truck was built in USA and had low fluid

    118 vote(s)
    25.7%
  4. Truck was built in Mexico and had low fluid

    140 vote(s)
    30.5%
Multiple votes are allowed.
  1. Jan 7, 2017 at 10:41 AM
    #861
    17tacosport

    17tacosport Well-Known Member

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    Hasmeet
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    Yeah honestly I would rather pay for oil changes and actually get to see the mechanic whose working on the damn truck then a service advisor who just wants money for "free services"
     
    Storman likes this.
  2. Jan 7, 2017 at 10:48 AM
    #862
    Storman

    Storman Fukitol abuser

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    Whole bunch of shit! $$$
    No doubt man, that old saying.......if you want something done right.... .you know the rest....I am my favorite mechanic....always have been.....have a 2002 cavalier with 245,000 miles on it, never seen the dealership after I drove her off the lot....her body is a lot different than it used to be, but has been one of the most reliable cars I ever drove, and STILL drive to this day, she'd be lost if I took her the dealer for anything. And the same goes for my 2016 civic, and my 2017 tacoma, they'll never see the dealership or any "certified tech" for anything . Good luck bro!
     
  3. Jan 7, 2017 at 10:51 AM
    #863
    17tacosport

    17tacosport Well-Known Member

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    Thanks bro same to you. Hopefully after a year or two when I get a place close to my campus I'll get a driveway and garage with a good space to do my own maintenance. I'm trying to do some stuff myself on the truck, either that or go to my trusted mechanic. She deserves the best.
     
    Storman likes this.
  4. Jan 12, 2017 at 2:57 PM
    #864
    Yojimbo

    Yojimbo Hope my Taco lasts as long as the Buff

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    Thanks to all, esp Gearcruncher for the craniums up.

    I have a 2016 Tacoma SR5 Double Cab 2X4 with ~5000 miles. Truck is slow to go in gear on cold start, first upshift is rough when cold, transmission slips when going uphill. The dealer performed ECU re-flash calibration, and refilled 1 quart transmission fluid level to specs. Service writer commented he has seen this problem over 100 times (YGBSM!).

    I called Toyota to establish a case number and ask for an extended warranty. Non tech savvy phone jockey at Toyota stated:
    -- If only a quart low, no damage was done
    -- Toyota will not extend the warranty, but if you have a transmission problem after 5yrs/60K your case number is documented so we may choose to pay for service if we deem the repair related to low ATF on delivery. No, we will not provide this assurance in writing.
    -- You have no other recourse at this time other than to write a letter to Toyota Customer Experience Center, Toyota Motor Sales USA, PO Box 259001, Plano TX 75025
    -- If you return the truck to a dealer complaining of the same problem then the issue will be elevated to a Toyota case manager for review

    Phone jockey sounded sympathetic, but said her hands were tied-- I couldn't fault her for policies set by corporate.

    How many other brands routinely deliver vehicles with low ATF?
    Is there an outside agency (like Car and Driver or www.carprousa.com) who would be interested in this story?
    Any suggestions on how I can convince Toyota to extend my warranty as others have done?
     
  5. Jan 12, 2017 at 4:12 PM
    #865
    Taco280AI

    Taco280AI Well-Known Member

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    You need to ask for a case manager about it
     
  6. Jan 12, 2017 at 7:53 PM
    #866
    gearcruncher

    gearcruncher [OP] Well-Known Member

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    TRD Sport Rally -5 speed automatic Limited ,Factory heated leather seats ,chrome package,Super white with front windows tinted to 35 % Dick Cepek DC-2 wheels Summer tires - Good year silent armor P265/65R17 Winter tires - Good year P265/65R17 Ultra Ice studded Illuminated 4x4 switch TRD 3rd brake light cover ($20) TRD seat belt shoulder protectors (5). ($50) TRD ...B pillar emblems ($20) TRD rear slider sticker with devil horns ( $6) TRD summer floor matts ($60) TRD steering wheel emblem ($20) TRD floor pedals .($95) TRD shorty antenna ($14) TRD front Windshield emblems ($17) TRD head pillows .($60) TRD head rest protectors TRD door scuff protection $20 TRD floor matt emblems ($40) TRD tow plug emblem . ($40) TRD cigarette lighter with LED.($35) TRD tissue dispenser ($12) TRD front bezel emblems ($9) TRD door emblems ($6) TRD lanyards($9) TRD lisence plates with TRD bolts($50) TRD fender emblems TRD center caps Part Number:PT904-35070-CC ($80) TRD cd
    I have contacted all the big transmission forums to give them the heads up with our brand new Tacoma's arriving from factory " Low On Fluid " , but haven't notified any outside agencies .
    Feel free to publicize as you wish !
    Maybe I should add a poll to the existing content on the first page to see how many of you guys managed to get extended warranty ? Yes / No ?
     
  7. Jan 12, 2017 at 10:11 PM
    #867
    Yojimbo

    Yojimbo Hope my Taco lasts as long as the Buff

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    I did speak with a case manager. 'Toyota phone jockey' in my post = case manager. I should have been more clear in my wording. I specifically asked for an extended warranty. I was told she needed to discuss with her supervisor and would call me back with the decision. The supervisor said no extended warranty.

    I'd like to know what arguments result in an extended warranty from Toyota
    I'd also be interested in polling data regarding our success rate.

    Question: Would the F150 sales team be interested in Toyota's failure to address large numbers of new Tacomas sold with low ATF?
     
  8. Jan 17, 2017 at 11:34 AM
    #868
    cxagent

    cxagent New Member

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    Wow! Thanks for all the work and documentation. I'm going to check mine myself now. If it is low I will take it to the dealer.
     
  9. Jan 17, 2017 at 11:40 AM
    #869
    cxagent

    cxagent New Member

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    Interesting you should post this. I have a 2003 4Runner and a 1999 F150. A couple of years ago about the same time the F150 had a failed cat converter that I cannot get a replacement from Ford (V6 engine). The 4Runner had cracks in the dash. Toyota replaced the dash for free under warranty. Ford laughed at me trying to keep my work truck running. That experience was a major part of the decision to buy the 2016 Tacoma. All manufacturers have problems sometime. None want to pay more than they have to to keep customers.
     
    Yojimbo likes this.
  10. Jan 18, 2017 at 12:28 PM
    #870
    mistahB

    mistahB Well-Known Member

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    Took my 2017 to the dealer Monday to check ATF and do the TSB. They checked the ATF and said the level was fine. I am going to check it myself since I didn't see it with my own eyes.

    Also they said something about Toyota not reimbursing them for the TSB update so they didn't do it. Anybody heard of this? I was going to bring it into another dealer to have this done. There is bit of lag when I switch from D to R or the other way around.
     
  11. Jan 18, 2017 at 12:46 PM
    #871
    jsey21

    jsey21 Well-Known Member

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    That's ridiculous... it's under warranty, so it's covered. Either they ticked off Toyota for something else or they're just lazy and don't want to do it.
     
  12. Jan 18, 2017 at 10:45 PM
    #872
    mistahB

    mistahB Well-Known Member

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    Idk my buddy was able to get his done at another dealership in the area. I'm gonna call and make an appointment for this weekend. There should be an update for the 2017 right?
     
  13. Jan 21, 2017 at 9:11 PM
    #873
    Paterico

    Paterico Well-Known Member

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    Had the fluid on my 17 TRDOR checked this morning and they said it was perfectly level. Checked the full plug and the factory paint was misaligned so they definitely checked it.
     
  14. Jan 22, 2017 at 4:47 PM
    #874
    G-Dawgg

    G-Dawgg Well-Known Member

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  15. Jan 22, 2017 at 4:50 PM
    #875
    G-Dawgg

    G-Dawgg Well-Known Member

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    Sounds like I need to go to your dealership service. Every dealership I go to gives me the run around and say they are unable to perform the procedure because their techscanner does not indicate any codes for them to check.
     
  16. Jan 26, 2017 at 1:29 PM
    #876
    G-Dawgg

    G-Dawgg Well-Known Member

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    Hi everyone,

    So after haggling with 3 different service dealerships (and letting each service dealer keep my car for at least 6 hours) in the past two weeks, I finally convinced my local Toyota to check my ATF fluid at 1313 miles. Guess what? It was 3 Quarts low!! Not surprising at all.

    All the service advisors I dealt with said they cannot perform the procedure to check ATF because "its sealed and they would have to drop the pan". In addition, "its a new truck" and "the techscanner does not show any codes." Thats all BS!!!

    I finally decided to take it up with the Service Manager and Shop Foreman. The Shop Foreman was very knowledgable and "somewhat" acknowledged that they could be low. Anyhow, he stated that Toyota does not pay service to just check fluids. Only if there is an issue. But doesn't make sense to prevent something rather than treat it??

    Anyhow, the truck feels a lot smoother now (although I never felt major symptoms). The truck easily goes into P to R without lag and no delay/no clunk.

    Feel a lot better. Still gonna call Toyota Corporate about this issue. Thank you @gearcruncher !

    -Gerald
     
    gearcruncher [OP] likes this.
  17. Jan 26, 2017 at 3:51 PM
    #877
    Yojimbo

    Yojimbo Hope my Taco lasts as long as the Buff

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    Not surprising, unfortunately I would be surprised if there wasn't damage after that many miles. Recommend you try to get Toyota Corporate to extend your warranty on the drivetrain as a minimum. I would suggest an extended warranty on the whole vehicle would be appropriate since you were sold a defective truck. Imagine what your transmission would look like after 50K miles.
     
  18. Jan 26, 2017 at 6:04 PM
    #878
    gearcruncher

    gearcruncher [OP] Well-Known Member

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    3 quarts low is a considerable amount of fluid . I am glad to hear you finally managed to get a dealership to manually check your fluid . You have patience my friend . I would have been on the phone to corporate after the first time they skipped out on the manual fluid level inspection . As mentioned above by Yojimbo
    and now that you have written documentation , I highly suggest making a phone call pushing for extended warranty .
     
  19. Jan 27, 2017 at 3:04 PM
    #879
    sathump

    sathump Member

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    Checked my 17'
    perfect of the factory line
     
  20. Jan 28, 2017 at 6:08 PM
    #880
    ukraine49

    ukraine49 Member

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    At the 5,000 mile service i had them perform the TSB and that fixed the issue of lagging from R to D. However, i still noticed that every morning the first upshift from 2nd to 3rd over-revs by 2,000 or 3,000 rpms and this only happens once first thing in the morning. The other issue i have is when the truck is slowing down and seems to be going into 1st gear(approx 15-13mph). It does this randomly and feels like the truck shifts too early and so creates a lunging feeling, if any of you ridden in a manual transmission and know what i'm talking about.
    Luckily i found this thread before going in for my 10k service. I told them i'm still having issues with the transmission shifts and that i wanted them to check for a new TSB and to check the ATF. The service advisor at first told me that since i just got the transmission update at 5k service that there's probably not a new one. And he also told me that they are aware at the dealership that trucks are coming from the factory low on transmission fluid and they would have checked mine before i bought it so it should be full. But that didn't fly with me because i had no proof it was checked other than his word so i requested to check the level as well as note how much was added if any.
    When i picked up the truck that service advisor was not working that day so i talked to another person. The printout as i figured stated that fluid was added but did not state the amount that was added. I had one of the advisors call the technician who worked on the truck and find out how much was added. Apparently the tech said he only had to put about 1/4th of a quart.
    My concern is, did he really only have to add 1/4 of a quart, or are these guys full of it? I don't truly know how low the fluid was for the 10k miles i put on it.
    Also, are any of you guys having the same issues with downshifting?
    Sorry for the long write up but i wanted to share my experience. It has been helpful reading everyone's posts on the issues with this truck
     
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