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Trip to dealer today

Discussion in '2nd Gen. Tacomas (2005-2015)' started by mb911, Oct 21, 2014.

  1. Oct 21, 2014 at 12:32 PM
    #1
    mb911

    mb911 [OP] Well-Known Member

    Joined:
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    #116736
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    Ben
    Burlington WI
    Vehicle:
    4X4 double cab
    none
    I went to the dealer today to get my headlights replaced under warranty because of the DTRL melting. My truck has 94k on it and it was a no questions asked replacement .. I have to say that is service. They also changed the oil while I was in there and inspected the brakes. They questioned who changed the brakes (me about 6k ago) and said that the pads were cheaply built because they overhung the rotor by a little bit(good catch) I guess I should have bought a different brand? either way impressed with that catch. I also got to talk to the tech about the leaf springs, Frames and all things recalls. Pretty good insight regarding our new clip, and also how 09's will never get included in the frame recall.

    Just a good overall experience and I know that is rare.
     
  2. Oct 21, 2014 at 12:39 PM
    #2
    kingston73

    kingston73 Well-Known Member

    Joined:
    Aug 8, 2009
    Member:
    #20845
    Messages:
    2,946
    Gender:
    Male
    eastern MA
    Vehicle:
    09 SR5 4.0L 4x4
    Care to share...what'd the dealer tell you about the spring recall and why won't 09's ever get frame replacements? My dealer told me I'd be getting replacement springs...so whatever yours told you I would take it with a grain of salt.
     
  3. Oct 21, 2014 at 12:41 PM
    #3
    anders99

    anders99 The Sailing Member

    Joined:
    May 28, 2013
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    #105101
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    Matthew
    Niceville, Florida
    Vehicle:
    07 Base 4cyl 4x4
    SOS Offroad Concepts hybrid front bumper Iggy Corp. Switch panel Famous Fab ditch lights and cb antenna mount Pioneer Appradio 2 Halo Led Headlights Led Taillights 3'' toytech spacer lift on front end Toytec AAL on rear AFE cold air intake
    Not to thread jack but heres what I have posted about the rear leafs and talking to the dealer

    I just talked to my dealer and he doesn't even know what they are going to do. I also asked about add a leafs and he also didn't know what was going to be done about people with the extra leafs. He did say there may be a problem legally taking apart the leaf pack to put in your add a leaf but he did say he would gladly give me back the parts
     
  4. Oct 21, 2014 at 4:15 PM
    #4
    xtyfighterx

    xtyfighterx Master Shredder

    Joined:
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    #104293
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    Ty
    CDA Idaho/ Deadhorse Ak
    Vehicle:
    09 DC SW TRD OR/ 2015 tundra CM off road sr5
    3in lift, 5100s front and rear, OME 887 springs 2in aal, 285 75 16 Duratracs, mb 352 black wheels, white sport grill, derp'd lower valance, derp'd front toyota emblem white, tinted windows, tinted tail lights, trd shorty antenna, trd hitch cover, trd valve stem caps, trd neoprene covers, trd all weather floor mats, kenwood double din, stampede window visors, flyzeye interior leds, anytime fog light mod, flashlight mod, kool vue intake, LED dome light, Lund bug shield, TRD shift knob,front mud flaps removed, Debadged, truxedo roll up bed cover, led fog light bulbs, led parking light bulbs, led dtrls bulbs, led headlight bulbs, led back up light bulbs, led license plate bulbs, tinted license plate covers, 18" magnaflow muffler, 32in ebay, light bar, coverking neoprene resr seat cover, oem trd skid plate, trd decal on center caps, oem trd exhaust tip, blacked out pinch welds, color matched mirror covers.
    I hve oem smoked headlights that I need to take in for a recal do they give back your old headlights?
     
  5. Oct 21, 2014 at 6:53 PM
    #5
    sparkystaco

    sparkystaco Well-Known Member

    Joined:
    Jan 26, 2010
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    Sparky
    SE Wi
    Vehicle:
    06 4x4 dc trd ofrd
    3" lift? A.R.E cap 285/70/17 moto metal 955 17x9
    Which dealer did you go to
     
  6. Oct 21, 2014 at 8:52 PM
    #6
    SYTFUxMBRProjects

    SYTFUxMBRProjects Instagram: b00sted_b18c5

    Joined:
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    Mark
    San Leandro
    Vehicle:
    2006 Super White Tacoma TRD-Sport Supercharged
    No, they have to be sent out, and as far as I understand, they probably won't cover yours since it has been 'modified'.
     
  7. Oct 21, 2014 at 8:56 PM
    #7
    Cjanik

    Cjanik Senior Member

    Joined:
    Mar 14, 2010
    Member:
    #33197
    Messages:
    158
    Gender:
    Male
    First Name:
    Chase
    Vegas
    Vehicle:
    '11 4x4 Off-Road DCSB in MGM
    OME front & rear shocks, OME 886 springs, Dakar rear leaf pack, ICON UCA, Demello front bumper, BFG M/T 255/85r16
    now THAT is a dealer worth keeping. give the name/place and let their business grow.

    if only the other dealers understood what good customer service would bring.
     
  8. Oct 21, 2014 at 9:14 PM
    #8
    xtyfighterx

    xtyfighterx Master Shredder

    Joined:
    May 16, 2013
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    #104293
    Messages:
    1,865
    Gender:
    Male
    First Name:
    Ty
    CDA Idaho/ Deadhorse Ak
    Vehicle:
    09 DC SW TRD OR/ 2015 tundra CM off road sr5
    3in lift, 5100s front and rear, OME 887 springs 2in aal, 285 75 16 Duratracs, mb 352 black wheels, white sport grill, derp'd lower valance, derp'd front toyota emblem white, tinted windows, tinted tail lights, trd shorty antenna, trd hitch cover, trd valve stem caps, trd neoprene covers, trd all weather floor mats, kenwood double din, stampede window visors, flyzeye interior leds, anytime fog light mod, flashlight mod, kool vue intake, LED dome light, Lund bug shield, TRD shift knob,front mud flaps removed, Debadged, truxedo roll up bed cover, led fog light bulbs, led parking light bulbs, led dtrls bulbs, led headlight bulbs, led back up light bulbs, led license plate bulbs, tinted license plate covers, 18" magnaflow muffler, 32in ebay, light bar, coverking neoprene resr seat cover, oem trd skid plate, trd decal on center caps, oem trd exhaust tip, blacked out pinch welds, color matched mirror covers.
    My headlights haven't been modified they oem smoked from the factory
     
  9. Oct 21, 2014 at 9:17 PM
    #9
    SYTFUxMBRProjects

    SYTFUxMBRProjects Instagram: b00sted_b18c5

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    Mark
    San Leandro
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    2006 Super White Tacoma TRD-Sport Supercharged
    I missed the "OEM" part. :eek:
     
  10. Oct 21, 2014 at 9:26 PM
    #10
    xtyfighterx

    xtyfighterx Master Shredder

    Joined:
    May 16, 2013
    Member:
    #104293
    Messages:
    1,865
    Gender:
    Male
    First Name:
    Ty
    CDA Idaho/ Deadhorse Ak
    Vehicle:
    09 DC SW TRD OR/ 2015 tundra CM off road sr5
    3in lift, 5100s front and rear, OME 887 springs 2in aal, 285 75 16 Duratracs, mb 352 black wheels, white sport grill, derp'd lower valance, derp'd front toyota emblem white, tinted windows, tinted tail lights, trd shorty antenna, trd hitch cover, trd valve stem caps, trd neoprene covers, trd all weather floor mats, kenwood double din, stampede window visors, flyzeye interior leds, anytime fog light mod, flashlight mod, kool vue intake, LED dome light, Lund bug shield, TRD shift knob,front mud flaps removed, Debadged, truxedo roll up bed cover, led fog light bulbs, led parking light bulbs, led dtrls bulbs, led headlight bulbs, led back up light bulbs, led license plate bulbs, tinted license plate covers, 18" magnaflow muffler, 32in ebay, light bar, coverking neoprene resr seat cover, oem trd skid plate, trd decal on center caps, oem trd exhaust tip, blacked out pinch welds, color matched mirror covers.
    It's cool hope they have smoked ones I don't want the chrome
     
  11. Oct 22, 2014 at 4:59 AM
    #11
    mb911

    mb911 [OP] Well-Known Member

    Joined:
    Nov 17, 2013
    Member:
    #116736
    Messages:
    62
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    Male
    First Name:
    Ben
    Burlington WI
    Vehicle:
    4X4 double cab
    none
    The dealer is Racine Toyota Racine WI. 2 thumbs up. they have helped out twice big time.

    The springs they felt from the "inside" info was only going to be the clip and in extreme cases the springs.

    The Frame issue they said was based off the original supplier skipping 7 of the 9 prep processes and thus causing the rust. They also said that 09 they were being produced by a different vendor that follows the exact procedure spec'd by toyota. He made it clear they watch very closely after the earlier frame issues. I also found it interesting to learn that the 1st gens were bought back simply because the frame stamping dies were no longer available.

    I just feel confident in the ability to perform good customer service and I did not even buy my truck there.. They just are in there for repeat customers.. I would really consider them for my next purchase someday maybe a FRZ or BRZ at some point thats a cool car
     

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