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TSB "Clutch Chirp" - Need Input

Discussion in '2nd Gen. Tacomas (2005-2015)' started by CNewell, Jun 2, 2011.

  1. Jun 2, 2011 at 1:21 PM
    #1
    CNewell

    CNewell [OP] Well-Known Member

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    Alright,

    So today I took the truck in to the service department for (1) an oil change and (2) to get this chirping noise I get from the clutch (slave cylinder) looked at. I found this TSB (T-SB-0365-10) for a squeeky clutch bearing that sounds like my problem to a "T". They service rep was saying yes, that sounds like your problem. Thing is, he was telling me my VIN wasn't associated with that TSB, so it wouldn't be covered??? The TSB I am reading states '05-'11. Mine is an '09. The VIN# is 5TELU42NX9Z657225. I don't see where it includes the production numbers on the TSB. Can anyone chime in and give me any input? Am I totally missing it, or is the service guy making up something to get me to pay outta pocket?

    Conicelli Toyota in Conshohocken, PA

    Any help is appreciated, and thanked for in advance!

    Newell
     

    Attached Files:

  2. Jun 3, 2011 at 8:16 PM
    #2
    CNewell

    CNewell [OP] Well-Known Member

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    Come on, don't tell me I typed all that out to get not one post! Maybe I need to reword my thread title better???
     
  3. Jun 3, 2011 at 10:47 PM
    #3
    joes06tacoma

    joes06tacoma Well-Known Member

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    Can't help you with the VIN numbers, haven't heard of that.

    Are you out of the 3/36 warranty on your 09? If you're still under the 3/36, it doesn't matter if there's a TSB, they have to fix your truck.

    I don't see why the TSB would exclude any VIN range prior to when the TSB came out. I think your dealer is either misinformed, or trying to get out of helping you on this. It's a very common issue now, and they should be calling corporate to try and get you covered on a two year old vehicle.

    When I had my clutch replaced, it was done under "good will" and had to be approved by the regional rep. You might ask to discuss your problem with the rep.
     
  4. Jun 3, 2011 at 10:54 PM
    #4
    MJonaGS32

    MJonaGS32 MJ on a GS

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    just go to another dealer. i printed out the tsb and they didn't even check my VIN. they just heard the squeek and proceeded to fix it.
     
  5. Nov 15, 2011 at 5:35 PM
    #5
    CNewell

    CNewell [OP] Well-Known Member

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    Just wanted to update this thread just in case somebody else was having issues. Found the time to get it looked at by another dealer. Had a copy of the TSB with me that I gave to the service rep, he said he would look into it. When it was all done, he said he had parts on order, it was all taken care of. I wish there was more consistency between dealers. Having to go to a different dealer to get work done under warranty is BS...
     
  6. Nov 15, 2011 at 6:25 PM
    #6
    TRD6Speed

    TRD6Speed senior member

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    What was the solution? Im going in tomorrow morning for this and the blower chirp.

    I bought my truck certified pre owned with the 100 000 mile warranty and am at 43xxx miles Hope its covered or I'll buy the URD kit I guess. Im sure I have this problem. Chirp when clutch is out....depress even slightly is goes away. Loud as hell too.

    edit......diagnosis under way......guess I'll know soon
     
  7. Nov 16, 2011 at 6:59 AM
    #7
    CNewell

    CNewell [OP] Well-Known Member

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    The fix is on the TSB, they just ordered the parts. I have the same amount of miles as you, it is covered under the 60k mile powertrain warranty. I had the blower motor done 12k miles ago, still no problems. People are still having issues with the new motor too however.
     
  8. Nov 16, 2011 at 8:49 AM
    #8
    Wally

    Wally Well-Known Member

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    In case you're curious, here are some pics of the old and new parts that are in the Toyota TSB. I had my transmission out for a different issue and put in the parts myself, I didn't want to wait for it to start chirping.

    Highlights:

    • The new TB is shorter (right side in pic)
    • The clutch release cylinder is longer (left side in pic)
    • The clutch fork support is rounder and fits more tightly in the clutch fork (left side in pic)
    So they changed the geometry enough that the bearing travel is in the middle of the arc instead of forcing it to the side into the housing quill which was causing the premature wear and wobble. 25K miles and chirp free for now ... check back in 5 years for the long term test results.

    [​IMG]

    [​IMG]

    [​IMG]
     
  9. Nov 16, 2011 at 10:17 AM
    #9
    RainDodger

    RainDodger YGWYPF

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    None yet! It's new!
    I have a 2009 and my dealer did the TSB with no questions asked...
     
  10. Nov 17, 2011 at 9:13 AM
    #10
    TRD6Speed

    TRD6Speed senior member

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    Went in yesterday and told them about the squealing of the tranny( which wasnt hard to do cuz i left my truck running in the bay when i pulled in for my appointment). Quickly explained its not a belt and blah blah about the clutch being depressed. And also brought up the blower chirp on low/med. He stated he was aware of the blower motor issue and due to my extended warranty its covered.....DONE.

    Now with the TOB he said he wasnt aware of any recurring problem in the tacomas but he was ordering a new TOB. I asked him if he was ordering the other parts in the TSB to which he said he didnt know there was one. BAM!:eek: i took out the printed TSB i learned about from TW(best site ever!!!!!) and actually informed the guy of it while also getting the COMPLETE fix instead of a bandaid.


    Next tue i go in for the new blower(hope it works!) and the TOB TSB's. Thankyou everyone for here for being so on top of shit......I will say here as I will in other threads.....My dealership has done nothing but TAKE CARE OF ME since getting the truck. No vehicle is perfect but I will say they have really changed my mind on customer service. Even if they didnt know about the TSB...once informed their was no hesitation to fix.

    TW rocks:D

    update:
    So I take back what I earlier stated.....I go in today to drop off my truck. Guy tells me my problem is not the TSB we both agreed it was last time. Even as hes explaining it I know its BS. But they are still replacing my TOB?! WTF........so pretty much I take this as a bandaid that will come back within the year its warrantied and I'll be back getting more work. Most ive seen get this it comes back 2k to 15k later. Why the hell does Toyota do this and not make sure their dealerships and techs are aware of these major engineering issues? I see some people getting new bell housings and complete clutches yet some(like me) getting fautly parts just replaced with more faulty parts. Im at 45000 miles so im sure I'll be ok plus i have 100,000 platimum extended but this is rediculous kinda. I even showed them theTSB and let them keep it only to have them my problem was not that.......but it is!!! pedal out chrip......press even slightly noise gone.
     
  11. Dec 23, 2011 at 9:28 AM
    #11
    neil1967

    neil1967 Member

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    So, I just recently bought an '05 double cab, and while I was test driving it, of course it didn't make the noise, but a day or two after I got the truck home it started chirping. My question is, since mine has 95K miles and is out of the 6 year/60,000 mile warranty that the TSB specifies, does anyone think Toyota would do anything to help with cost, or am I stuck paying full price to get the thing fixed?

    Also, if I do have to pay out of pocket and decide to live with the noise until the clutch needs replacing, is it in danger of failing or just an annoying noise?
     
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