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UPDATED CSP ZH2

Discussion in '2nd Gen. Tacomas (2005-2015)' started by gunny1005, Sep 14, 2018.

  1. Sep 14, 2018 at 9:38 AM
    #1
    gunny1005

    gunny1005 [OP] Well-Known Member Vendor

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    Hey guys Toyota just updated the customer support program (ZH2) with the propeller shaft u-joints just a heads up! Came through this morning
     
    scottalot likes this.
  2. Sep 14, 2018 at 5:08 PM
    #2
    Jimmyh

    Jimmyh Well-Known Member

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    No details?
     
  3. Sep 14, 2018 at 5:20 PM
    #3
    gunny1005

    gunny1005 [OP] Well-Known Member Vendor

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    Background
    Toyota has received reports in which customers have indicated that there is a drivetrain vibration and/or drivetrain noise. If the vehicle continues to be driven with the aforementioned condition, there is risk of severe damage to the propeller shaft.

    Applicability
    The Propeller Shaft is covered by Toyota’s New Vehicle Limited Warranty* under the Powertrain Warranty for 5 years or 60,000 miles, whichever occurs first. However, Toyota is announcing a Customer Support Program to cover repairs related to the propeller shaft.

    Primary Coverage offers the Customer Support Program until April 30, 2019, with no mileage limitation.

    After the Primary Coverage period ends, the Secondary Coverage is applicable for 12 (twelve) years from the date of first use, with no mileage limitation.

    *This Customer Support Program is subject to all of the terms and conditions set forth in the Toyota New Vehicle Limited Warranty. For example, damage from abuse, an accident, theft and/or vandalism, or repairs to vehicles which are currently or were previously titled as “scrap,” “salvage,” or “dismantled” is not covered by the New Vehicle Limited Warranty or by this Customer Support Program (see, for example, Warranty Policy 4.17, “What Is Not Covered by the Toyota New Vehicle Limited

    Customer-Paid Repairs or Replacement of Components
    If a customer has previously paid for the repair to address the condition described above, please have them mail a copy of the repair order, proof-of-payment, and proof-of-ownership to the following address for reimbursement consideration:
    Toyota Customer Experience Center
    Toyota Motor Sales, USA, Inc.
    c/o Toyota Motor North America, Inc.
    P O Box 259001 – SSC/CSP Reimbursements
    Plano, Texas 75025-9001
    The customer name, address, and telephone number(s) should be included in the request. The customer should allow 4-6 weeks for processing.
     
    desertrunner24 and scottalot like this.
  4. Sep 14, 2018 at 5:22 PM
    #4
    scottalot

    scottalot Gobble gobble ghee

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    The Right Coast
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    2018 tea four arghh Offroad 4x4 White LoveMachine
    Bone stock like Chicken in the Crock Pot .Dakkars,305/70/16 MT's, Extended length Fox Coilovers, Fox RR rear Shocks, Total Chaos UCA's, Dakar Leaf packs, LED Map and Dome, Breather relocate, Slimer from Ghost-busters starut up screen, Vent Visors, LED Pod's on Ditch Brackets soon, Level 8 Strike 6 Wheels, New MT Tars - Fierce Attitude, SOS front bumper -steel, SOS bed rack, LED white marker lights, LED reverse, TRD exhaust, Wheelers Super Bumps up front, SOS sliders bolt on with fill plates, Csjummper2003 White/Amber DTRL and white parking led bulbs, RTT rack basket Sold 2013, sold 2014 Tacoma. All listed stuff was on the '14 Bed Mat, WeatherTech Rain Guards, Ultra Gauge, TW Sticker amongst others, Useless Free OEM Bug Deflector, Flyzeye, OME Kit with 885's and Dakar and Nitro Shocks front and Rear . Tailgate mod, SOS Concepts 1/4" Skid Plate, White LED's interior Dome and Maps, Goodyear Wrangler MTR Kevlar 275/70/17, Wet Okole Seat Covers - full piping in Charcoal Grey, Lamin-X Green Fog light film, 17"x8 -10 offset Level 8 MK6 wheels in Gun Metal Finish, SOS Concepts Sliders W/ Kickout 12/21/14, Stubby antenna, LED reverse lights, lift removed 2/20/15 - making changes and trying to make up my mind
    Awesome!
     
  5. Sep 14, 2018 at 5:27 PM
    #5
    Pigpen

    Pigpen A dirty little man

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    Access cab toolbox/ dog bed with seats and headrests deleted, waterproof TRD seat covers, yellow wire mod, diff breather relocated to tail light, engine block heater, Leer topper with Yakima tracks and rack, Yakima rack on cab, Ride Rite with Daystar cradles, CBI hidden front hitch, wired for winch front and rear Warn quick connect, Warn x8000i on external carrier, sway bar delete, trailer plug relocated to bumper, Pelfreybilt IFS and Mid skids, ECGS front diff bushing, ARB CKMA12 compressor, 255/85/16 Toyo M55 load E tires on stock steel rims, Up2NoGood heated mirror kit, Husky X-act Contour front floor liners, Northstar AGM 27F battery, Pelfreybilt bolt on sliders with kickout and top plates, TRD Pro headlights, Depo smoked tail lights, Energy suspension body mount bushing kit, Cobra 75WXST cb with rear mounted Wilson 3' antenna on Shmellmopwho mount, OME Dakar leaf packs with AAL, Billstein B110 rear shocks, 5100s with 885 coils and 1/4" spacers, SPC LR UCAs, 2wd low range mod
    Thanks Gunny!
     
    scottalot likes this.
  6. Nov 2, 2018 at 12:27 PM
    #6
    Greg617

    Greg617 Well-Known Member

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    Vehicle:
    2010 5-speed 4x4, MGM
    5100s & 887x, LR UCAs, General HD leafs. Firestone Airbags. Leer Cap. Dents and scratches...
    I'n taking my truck in to toyota at 10am Monday. I'm lifted so I am not sure they will fix it. My drive shaft has quite a bit of play in it and the carrier bearing is certainly worn. Occasional clunking when backing down steep driveways and drive line noise when decelerating & taking off ramps.
     

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