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URD Stainless 3" Exhaust 2005+ Tacoma V6

Discussion in 'Underdog Racing Development' started by SILVER06TRD, Dec 16, 2009.

  1. Dec 16, 2009 at 9:15 PM
    #1
    SILVER06TRD

    SILVER06TRD [OP] Well-Known Member

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    06 TRD
    de-badged, color matched grill, trd intake, trd short shifter, 3" skyjacker coilovers, rear aal, doug thorley long tube and y-pipe, urd catback, high flow cats, uni-chip, hellwig rear sway bar.
    I received my URD exhaust the other day....it looks awesome. It's well made and robust for sure. Unfortunately it did not come with the muffler, hardware or any instructions. I called URD and was directed to voice mail. I left a message in regards to this issue with no response thus far. To this point I'm giving them the benefit of the doubt....the additional parts could have been shipped separately, it could have been lost during shipping, etc. I would know for sure had URD sent me some kind of shipping info via email or had an online record of my order.

    This is not the first time I have had issues with URD while purchasing parts. http://www.tacomaworld.com/forum/performance-tuning/9912-doug-thorley-header-sound-2.html#post166485

    They do make quality parts, that do work, but their customer service and attention to detail leave something to be desired.

    Don't get me wrong, I'm not in anyway trying to boycott URD. But I am definitely trying to stand up for the customer...because all too often now days it seems to me that no one has regard for the term:
    "the customer is always right"

    Especially when you spend $1K+ in our store…
     
  2. Dec 16, 2009 at 9:25 PM
    #2
    NumNutz

    NumNutz One of the original 7928

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    Everything you said is completely fair. I'm sure gadget will make it right.
     
  3. Dec 17, 2009 at 5:22 AM
    #3
    SILVER06TRD

    SILVER06TRD [OP] Well-Known Member

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    de-badged, color matched grill, trd intake, trd short shifter, 3" skyjacker coilovers, rear aal, doug thorley long tube and y-pipe, urd catback, high flow cats, uni-chip, hellwig rear sway bar.
    Rog-o bro thanks for the input...
     
  4. Dec 17, 2009 at 5:48 AM
    #4
    Brunes

    Brunes abides. Thor

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    Inside: Tint, Wet Okole 1/2 Piped Red/Black Covers, Black Weathertech Digital Fit Mats, URD Short Throw w/ TWM Weighted Knob, USA Spec iPod adapter. Outside: 4300K Retro w/ Angel Eyes and Red Shrouds, 5000K Blazer Fog Light Retrofit, Debadge, Bed Locking Handle, Satin Black Rims Performance: TRD/Steigmeier Blower w/ 2.7 Pulley. 668 Injectors and 320 LPH AEM Fuel pump. URD UCON and 7th Injector. DTLT Headers, URD Y-Pipe, Wicked Flow Muffler. Suspension: Both: OME Shocks Front: 886X's and TC UCAs Rear: Dakars Armor: Relentless Front Bumper Relentless High Clearance Rear w/ Tire/Rotopax Swing Out Relentless Front, Mid, and TCase skids BAMF Diff Skid Recovery and Spares: Fullsize Spare Tire 2x2 gal Rotopax 1x1 gal Rotopax 1x1 gal Water Rotopax Warn 9.5XP-S Winch Hi-Lift Extreme 60" Ironman Off-Road Recovery Kit Upcoming: ATO Gas Tank Skid and Sliders w/ kickout. ATO Shackle Flip Kit. Down the line: Front/Rear ARB Lockers w/ OBA. 4.56 Gears
    How long ago is "the other day"??
     
  5. Dec 17, 2009 at 6:11 AM
    #5
    SILVER06TRD

    SILVER06TRD [OP] Well-Known Member

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    de-badged, color matched grill, trd intake, trd short shifter, 3" skyjacker coilovers, rear aal, doug thorley long tube and y-pipe, urd catback, high flow cats, uni-chip, hellwig rear sway bar.

    Tuesday, December, 15th 2009.
     
  6. Dec 17, 2009 at 6:37 AM
    #6
    SILVER06TRD

    SILVER06TRD [OP] Well-Known Member

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    de-badged, color matched grill, trd intake, trd short shifter, 3" skyjacker coilovers, rear aal, doug thorley long tube and y-pipe, urd catback, high flow cats, uni-chip, hellwig rear sway bar.
    Thanks for the info, much appreciated. I will post the updates...
     
  7. Jan 6, 2010 at 5:58 PM
    #7
    SILVER06TRD

    SILVER06TRD [OP] Well-Known Member

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    de-badged, color matched grill, trd intake, trd short shifter, 3" skyjacker coilovers, rear aal, doug thorley long tube and y-pipe, urd catback, high flow cats, uni-chip, hellwig rear sway bar.
    Well I finally received the muffler for this system. As it turns out the dyno-max I was sent was an aluminized muffler not a stainless steel one as I expected. I'm not sure if this is how the kit comes, I'll have to find out for sure tomorrow. The box seemed some what used and the muffler it self had some minor dents in it...so again, the saga continues.

    CIMG2331.jpg
    CIMG2333.jpg
    CIMG2336.jpg
    CIMG2334.jpg
     
  8. Jan 6, 2010 at 6:33 PM
    #8
    SILVER06TRD

    SILVER06TRD [OP] Well-Known Member

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    de-badged, color matched grill, trd intake, trd short shifter, 3" skyjacker coilovers, rear aal, doug thorley long tube and y-pipe, urd catback, high flow cats, uni-chip, hellwig rear sway bar.
    URD 3" Stainless/ Received and Advertised.

    CIMG2339.jpg
    exhaust500.jpg
     
  9. Jan 6, 2010 at 6:48 PM
    #9
    HondaGM

    HondaGM Roll Tide

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    trd exhaust,step bars,vent visors,bed lights,tailgate mod
    how much?
     
  10. Jan 6, 2010 at 6:51 PM
    #10
    rhodehard09

    rhodehard09 sometimes nonsense is the only sense someone has

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    x2
     
  11. Jan 6, 2010 at 6:53 PM
    #11
    SILVER06TRD

    SILVER06TRD [OP] Well-Known Member

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    de-badged, color matched grill, trd intake, trd short shifter, 3" skyjacker coilovers, rear aal, doug thorley long tube and y-pipe, urd catback, high flow cats, uni-chip, hellwig rear sway bar.
    $529 for the Magnaflow

    + $29.99 for the "quiter turbo".
     
  12. Jan 17, 2010 at 12:00 PM
    #12
    Gadget@URD

    Gadget@URD Well-Known Member Vendor

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    The standard Mangaflow muffler is stainless. The optional Turbo muffler is not.

    Sorry about the box. It is not used. They just are not very good boxes and do not seem to hold up very good.

    If the muffler has not been installed yet, I can swap it out with your for one without the minor dents.

    Gadget
     
  13. Jan 17, 2010 at 1:29 PM
    #13
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Thor

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    4.10 gears, sliders, and lots of buttons.
    It has already been installed.
     
  14. Jan 17, 2010 at 1:58 PM
    #14
    Gadget@URD

    Gadget@URD Well-Known Member Vendor

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    Next time give me a call right away so I can fix it.

    G
     
  15. Jan 17, 2010 at 2:37 PM
    #15
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Thor

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    URD">
    From what Leonard told me, He tried. Thing is....The first order was incomplete. No Invoice, nothing but pipe. Then, the muffler shows, after he contacted you, and the box was destroyed, and the muffler dented. I understand that the dents are purly cosmetic, and have no impact on the performance, but.....One would think after spending $550.00+ for an exhaust, it would have been delivered in "New" condition.
     
  16. Jan 17, 2010 at 2:45 PM
    #16
    badguybuster

    badguybuster Well-Known Member

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    I can understand the separate shipping but an e-mail or phone call to let the guy know would've been nice.
     
  17. Jan 17, 2010 at 2:47 PM
    #17
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Thor

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    Silver06TRD had to contact URD to inform them the order was still incomplete.
     
  18. Jan 17, 2010 at 2:50 PM
    #18
    Gadget@URD

    Gadget@URD Well-Known Member Vendor

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    Back in May URD began shutting down the California operation and relocating everything back in MD were we started to company.

    One of the last things to be relocated is the exhaust line. The pipes were shipping from Cali and the mufflers and other parts from MD. It is all in MD now.

    It sure looks like the shipping company jumped all over that muffler box. Can't fix it if I don't know about it.

    G
     
  19. Jan 17, 2010 at 2:51 PM
    #19
    badguybuster

    badguybuster Well-Known Member

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  20. Jan 17, 2010 at 2:52 PM
    #20
    Gadget@URD

    Gadget@URD Well-Known Member Vendor

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    We notify all customers that order through the website when a split shipment occurs. It is part of the automated ship notification. When phone orders are place I tell the customers if it will be a drop ship or split shipment.

    G
     
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