Who watches TV over the airwaves; no cable, no satellite?

Sure. We can call it that.

 

I've had Direct TV now for several years. They call me "A Loyal Customer". I bought a Sharp 52" 120Hz LCD for the Family Room and a Sharp 32" 60Hz for my bedroom on Dec 20th. I called Direct TV the next day and asked for HD service and local channels (my local channels were from ComCast) I was told to go to Best Buy and get two HD Recievers. I did and called back to get it turned on. I was told my old dish had to go. So I set up an appointment for Dec. 30th. I took the day off and waited until 12:30 PM and gave them a call to see where the technician was. Well, they couldn't find my order. It was never inputed into the computer. I was starting to get mad. Well, they never really apoligized but did schedule me for Jan 7th between 12 and 4. I asked the Customer Service Rep nine times to make sure I was getting an HD dish and local channels. They assured me it was all set up. I took off from work at the start of lunch to meet the technician. At 4:30 PM I called Direct TV and asked where the technician was. They said he was on his way. I then proceeded to tell the guy that this is a bunch of bull. I took two days off when I didn't have to. He connected me with a supervisor and he said he would make it right and gave me a hundred dollar credit. At about 5:30 the tech called and asked for directions. He was about 10 minutes from my house. At 6:30 the Installation telephone girl called to confirm my appointment for 12 -4!!!! I was shocked and started to not be nice anymore.
She said the tech would be there in fifteen minutes and then she told me that the dish would be $99. I was in total shock. I hung up and called direct TV right back and asked th CSR about the cost of the dish. She told me that there is no charge for the dish. The tech finally showed up about 6:45 PM and he started telling me that he has one more stop to do before he can go home and that it is a five room install. I felt bad for the guy. He never explained why he was late or why I never got a phone call but did tell me about the $99 charge for the dish. I told him that I wasn't going to pay him for the dish but he can put it on the bill for me to fight later. He started grumbling something and started to put my new dish up. When he was working, he kept asking me if I wanted to fight about the bill. I couldn't believe this guy. We went inside to see if everything was working. There wasn't any local channels. He said I didn't order that service.............
I finally called and got that straight. But I wasn't getting any HD stations. He said that it is probably in the cables that are running in my attic. He said I could call Direct TV and they could schedule somebody to come out or he could do it under the table for about 60 dollars. I told him I'd get back with him on that! He asked about the 99 dollars again. I was handing him a twenty dollar tip (because I felt bad for him) (but damn I shoudn't have) and he said to not worry about the 99 dollars, he would take care of it. I went through all this bullshit and still don't have HD service. I called today and explained the whole story and assured me that they can walk me through a set up and if that didn't work they would schedule another tech to come out. What the hell did I do to deserve this kind of crap? I'm always nice to people on the phone. My brother is an ass but he gets what he asks. If it doesn't get fixed soon I will tell Direct TV to shove their dish so far up there ass. I guess I'll eat the cost of the recievers but oh well.

 

Whenever I watch Local channels, its over the air. the pic is uncompressed and the video is better. The colors are sharper and the black levels are also noticeably better on my cheap 42" LCD hi-def. Will be watching the game tonight OTA, as Fox's 720p signal is superior to CBS and NBC's 1080i IMO.

Missleman, as a 12 year loyal DirecTV subscriber I had my share of teething problems with their HD service(or non=service at times). Eventually they will get it straightened out. I have gotten so many freebies that it has become a bargain service.

 

Sorry to hear your misfortunes.
My Brother went through the same Bullshit. He had been a customer since they began. That is one of the reasons I went with Dish. I didn't have any problems with them. Customer service was great when my DVR crapped out. Also Dish was cheaper.

 

I work for EchoStar, we were the parent company of DishNetwork prior to our company split... I still get my Dish service for free though. Speaking of Dish.. they are releasing the 922 DVR next month. Terrabite hrd drive and Sling box built in... It will be the mother of all DVR's. I will have on in two weeks

 

I dont watch TV.

 

Had cable forever, I mite switch to verizon fios when my contract is up