Jersey built hubs customer service

Anyone had any issues with this guy?

Initial customer service was good. Quick replies. He stated that he had two hubs ready to ship. I paid on paypal and quickly got two confirmation emails and was notified that I would get a tracking number when the hubs had shipped.

It is now 11 days later and no tracking number.

He dodges emails, messages, calls. Has told me he will ‘resend’ the tracking info repeatedly. No emails.

I’m stuck in a rental until I get the hubs to fix my truck and am thinking of driving the 5 hours to jersey to pick them up face to face.

 

This has been covered another guy started making them and selling them also. You can also go the cheaper route and get the dorman ones and just roll and replace them with the good stuff once they arrive.

 

check his old thread out. towards the end people were complaining about him.

https://www.tacomaworld.com/threads...-complete-save-custom-built-available.288055/

 

Thanks for the replies.

Found them available IN STORE at NAPA.

Will follow up with a part #

 

Available in 3 of the 5 NAPA locations around my Richmond VA location.

$200 or $180 with Military.

I know it’s more expensive, but for those needing their vehicle up and running, it’s just one more option.

 

Did you check to see if hub and bearing?

 

That might be true but you should go with the new guy on here as the NAPA I'm sure are nowhere near the quality of the ones he makes.

 

If this guy is becoming an issue again can we just get him removed? @jberry813 @tcBob

 

I would love too. But I’m a single father and Marine. I need my truck on the road today to stop paying this rental. And this is my only free day to knock out the work.

I would much rather support a member and get better quality. But life takes priority at this point.

 

Understood then sir Semper Fi

 

Sounds like I should have done a little more research. Once I smelled a problem, it didn’t take much digging to find that this is a consistent issue. This is my fault, not yours.

But I putting in my claim to PayPal.

 

Yep!

 

Best hub assemblies are made by Timken.

 

thank you for your service and I feel your pain with the single fatherhood thing.

 

Hope you get your $$$$ back

 

Finally got ahold of him.

After finding his business and personal Facebook.

Finding his full name, addy and phone numbers via public records.

And a message to the website using his name and a threat of reporting to the Better Buisness Bureau....he quickly texted me.

Told me that the tracking number would be emailed shortly. I told him I would return the hubs to sender if they arrived and was filing a dispute with PayPal. He immediately offered to issue a refund, which I received in about 5 min.

NAPA hubs installed already.

 

Is there any member on TW now pressing these?

edit: Found someone. Not Timken, but look good.
https://www.tacomaworld.com/threads/wheel-bearings-hubs-press-service-4x4-prerunner.537080/

 

I bought 2 of these off of him. Only installed the passenger side as of now because that was the one that was bad, figured i would get 2 because the drivers will go at some point. Have about 5k miles on it right now and not a single issue. Very fast shipping also. I think it came in like 3 days and it was even from Hawaii if i remember correctly.

 

Wow! Very cool.
One side has been replaced on mine so far. Will be getting the next from him.