AutoAnything, Can you get anything right?

I ordered some fox shocks from AutoAnything on 8/17/2015. front was to be for a 0-3" lift and rear 0-1.5" lift. Rear shocks showed up first with only a 0-1" lift, checking the order the front was specified for a 0-2" lift.

AutoAnything admitted their error and ordered the "correct parts". When they arrived on 9/1/2015 the front is for the 0-3" lift for the Tacoma, Rear is for a 2-3" lift on a 4runner. In AutoAnythings own notes on the order they specified the 4runner shocks for the tacoma.

When I called this morning 9/2/2015 I was put on hold with returns for 15 minutes. When they finally picked up we were disconnected. Called again for another 15 minute wait and spoke to a representative and supervisor. Both individuals told me their is nothing they could do less review the call and I'd be responsible for receiving the incorrect shocks.

I have taken several screen shots for the credit card company disputing all charges. With AutoAnything unwilling to help resolve their issue, I'm not interested in continued business with them. I would be more than willing to return their parts with a prepaid shipping label. Short of that the parts can sit collecting dust.

I would stay away from AutoAnything even if they do have a better price as the hassle is not worth it.

 

are they for a first gen tacoma?

 

Curious on what shocks you got and for what price? Honestly doubt they could do much better than some of the vendors on here

 

Shocks are for a second generation. I called Fox directly asking for specifics on how to order and relayed the information exactly to AutoAnything. Screwing up once I can understand, twice is a little more difficult. Wanting to argue the facts is a complete mystery, if you screw up admit it and move on. Current parts in hand are; front: 883-02-025, rear: 980-24-679. Paid $1212.88 per credit card, order shows a different amount.

 

Pretty good price if it was for the right parts lol
I just ordered mine for not too much more than that