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Wow......just wow

Discussion in 'Northern California' started by Longboard1110, Sep 4, 2015.

Page 1 of 4
  1. Sep 4, 2015 at 12:16 PM
    #1
    Longboard1110

    #1
    Longboard1110 [OP] ...................

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    A few things
    So I brought my truck in to the dealer for a routine service this morning and also for a traction control light that was on. I told them NOT to rotate the tires since I did it yesterday and the guy noted it on the form. 1 1/2 hours later service guy comes out and says they cleared the light but the tech had rotated the tires and he was rotating them back since he apparently did not read the whole work order. So all that was left was a test drive and I was free to go. 20 minutes later the service guy tracks me down and said on the test drive 2 wheels FELL OFF! Apparently you have to actually tighten the lug nuts on these trucks. They are taking 100% responsibility and repairing it.

    image.jpg
     
    Longboard1110, Sep 4, 2015
    #1
    TuRD_Taco311 likes this.
  2. Sep 4, 2015 at 12:17 PM
    #2
    Longboard1110

    #2
    Longboard1110 [OP] ...................

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    A few things
    image.jpg
     
    Longboard1110, Sep 4, 2015
    #2
  3. Sep 4, 2015 at 12:18 PM
    #3
    Adventurous

    #3
    Adventurous Well-Known Member

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    I would be requesting a lot more than just them repairing it. Chances are the repairs will show up on the VIN scan and it will negatively impact the value of the vehicle. I'd be livid if someone did that to my brand new vehicle.
     
    Adventurous, Sep 4, 2015
    #3
    XCDave and 4x4Banger like this.
  4. Sep 4, 2015 at 12:18 PM
    #4
    deadhed61

    #4
    deadhed61 :notsure:

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    A little lift and a little armor
    :eek:
     
    deadhed61, Sep 4, 2015
    #4
    ramonortiz55 likes this.
  5. Sep 4, 2015 at 12:19 PM
    #5
    Shelf Life

    #5
    Shelf Life Well-Known Member

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    Words cant describe such idiocy.
     
    Shelf Life, Sep 4, 2015
    #5
    ZachPrerunner and DustStorm4x4 like this.
  6. Sep 4, 2015 at 12:19 PM
    #6
    beyer075

    #6
    beyer075 Rock Licker

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    Damn man
     
    beyer075, Sep 4, 2015
    #6
  7. Sep 4, 2015 at 12:19 PM
    #7
    DriverSound

    #7
    DriverSound Señor Member

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    A reminder not to take your truck to the dealerships. I'm sure there's damage underneath as well as the rotors, drums, etc...
     
    DriverSound, Sep 4, 2015
    #7
  8. Sep 4, 2015 at 12:21 PM
    #8
    Longboard1110

    #8
    Longboard1110 [OP] ...................

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    A few things
    image.jpg
     
    Longboard1110, Sep 4, 2015
    #8
  9. Sep 4, 2015 at 12:21 PM
    #9
    Longboard1110

    #9
    Longboard1110 [OP] ...................

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    A few things
    There is.......
     
    Longboard1110, Sep 4, 2015
    #9
  10. Sep 4, 2015 at 12:22 PM
    #10
    Longboard1110

    #10
    Longboard1110 [OP] ...................

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    A few things
    The reason I rotate my own tires is for this reason, but I guess the don't pay attention to work orders or their work
     
    Longboard1110, Sep 4, 2015
    #10
  11. Sep 4, 2015 at 12:22 PM
    #11
    kgarrett11

    #11
    kgarrett11 Master Yoda

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    Wow dude.. that freakin sucks. Good luck and hope everything works out for ya
     
    kgarrett11, Sep 4, 2015
    #11
  12. Sep 4, 2015 at 12:24 PM
    #12
    Maximus

    #12
    Maximus Well-Known Member

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    Wow...just wow. Same thing almost happened to me when the dealer rotated my tires. Drove home on freeway with 2/6 lugnuts on front tire.
    BTW, which dealership was this?
     
    Maximus, Sep 4, 2015
    #12
  13. Sep 4, 2015 at 12:25 PM
    #13
    DriverSound

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    DriverSound Señor Member

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    Typically, an accident that amounts to over $750 must be reported to the DMV. That would then be reported to the likes of carfax, autocheck, etc... Your 2015 will now have an accident record and possibly diminished value. You might want to check the dealership in regards to this and also let your insurance company know.
     
    Last edited: Sep 22, 2015
    DriverSound, Sep 4, 2015
    #13
    XCDave likes this.
  14. Sep 4, 2015 at 12:26 PM
    #14
    bjmoose

    #14
    bjmoose Bullwinkle J. Moose

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    OME suspension, ARB Air Lockers, CBI/Relentless/Pelfrey armor, HAM radio
    So, which dealer?
     
    bjmoose, Sep 4, 2015
    #14
  15. Sep 4, 2015 at 12:26 PM
    #15
    TeamSarcasm

    #15
    TeamSarcasm Flawless Escalation to the Ludicrous

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    The better coast
    Tell them to give you a new truck and they should take the hit on this.

    How many miles on it?
     
    TeamSarcasm, Sep 4, 2015
    #15
    Don5352, DustStorm4x4 and 4x4Banger like this.
  16. Sep 4, 2015 at 12:27 PM
    #16
    Shelf Life

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    Shelf Life Well-Known Member

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    Dealers do not touch my truck except for bona fide recalls.
     
    Shelf Life, Sep 4, 2015
    #16
  17. Sep 4, 2015 at 12:28 PM
    #17
    TeamSarcasm

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    TeamSarcasm Flawless Escalation to the Ludicrous

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    The better coast
    Get an itemized print out of what repairs they did then take it to another dealership for them to confirm and make sure nothing was missed.
     
    TeamSarcasm, Sep 4, 2015
    #17
  18. Sep 4, 2015 at 12:28 PM
    #18
    Maximus

    #18
    Maximus Well-Known Member

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    Carmax?
     
    Maximus, Sep 4, 2015
    #18
  19. Sep 4, 2015 at 12:29 PM
    #19
    DriverSound

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    DriverSound Señor Member

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    Sorry, I meant to Carfax.
     
    DriverSound, Sep 4, 2015
    #19
  20. Sep 4, 2015 at 12:33 PM
    #20
    4x4Banger

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    4x4Banger Gold Member

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    Exactly what I was going to say. I wouldn't want repairs, I would want it replaced. Regardless of miles. It's a 2015!!!
     
    4x4Banger, Sep 4, 2015
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Page 1 of 4

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