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Total Chaos Customer Service A++

Discussion in 'Product Reviews' started by Kicker73, Mar 23, 2017.

  1. Mar 23, 2017 at 11:03 PM
    #1
    Kicker73

    Kicker73 [OP] Well-Known Member

    Joined:
    Jan 29, 2016
    Member:
    #176432
    Messages:
    517
    Gender:
    Male
    First Name:
    GMA
    So Cal
    Vehicle:
    2017 Tacoma SR5 4wd
    Too many to list
    So today I went in person to Total Chaos Fabrication in Corona CA. to have them see if my Maxtrac spindle would work with any of the mid travel lower arms. I want uniball lowers to match the TC UCA's I'm runing and the strength and so on. I'm looking at the chromoly LCA stock length arms and they wanted to make sure if there were any clearance issues. They also recommend a few parts like the alignment cam gussets and upper coil bucket double shear brackets.

    I was met by Rob, Pat and a couple other techs and they immediately got under my truck and started checking out my build.

    Everything is in the clear that they could see and told me to take pix of the install and call if I had any questions. I'll be ordering them through Downsouth Motorsports when I'm ready in 2 weeks or so. But while they were looking at my truck the gave me a tour of the facility. The crew here really cares about what they do and I got to watch them build some lowers and other parts. I highly recommend going and seeing them in person or calling them directly if you have any thought of buying there products. I currently run the TC mid travel uniball uppers and love them!

    I also picked up some gear to send to my brothers deployed and the TC crew hooked it up! They are 100% pro military and are very supportive of the military and the families of!

    This is how you do business TW peeps! Good work ain't cheap and cheap work ain't good!

    Here's some pix....

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  2. Mar 23, 2017 at 11:08 PM
    #2
    ImplicitlyAlberta

    ImplicitlyAlberta VA6DCO

    Joined:
    Apr 22, 2012
    Member:
    #77432
    Messages:
    5,229
    Gender:
    Male
    First Name:
    David
    edmonton
    Vehicle:
    06 SR5 Trail Rated, 16 Tundra CM TRD
    TC Uni Uppers, TC race lowers, TC shock tower gusset/ secondary shock hoop, Modified Pelfrey rear shock relocate, ATO shackle flip,radflo hydro bumps front and rear, Radflo 2.0 CO/ 14" rear, Arb rear air locker, ARB front bump/m8000, Road armor rear bump/m8000, FJ TransCase/ Twin sticks....other shit.
    So jealous!
    Are you looking at the stock length, race series uniball lowers with the secondary shock mount?
     
    Kicker73[OP] likes this.
  3. Mar 23, 2017 at 11:11 PM
    #3
    anthony250f

    anthony250f Well-Known Member

    Joined:
    Feb 18, 2012
    Member:
    #73066
    Messages:
    16,544
    Gender:
    Male
    First Name:
    Anthony
    San Diego, CA
    Vehicle:
    2008 dcsb trd offroad 4wd
    Do you still have your stock spindles ?
     
  4. Mar 23, 2017 at 11:33 PM
    #4
    Kicker73

    Kicker73 [OP] Well-Known Member

    Joined:
    Jan 29, 2016
    Member:
    #176432
    Messages:
    517
    Gender:
    Male
    First Name:
    GMA
    So Cal
    Vehicle:
    2017 Tacoma SR5 4wd
    Too many to list
  5. Mar 23, 2017 at 11:34 PM
    #5
    Kicker73

    Kicker73 [OP] Well-Known Member

    Joined:
    Jan 29, 2016
    Member:
    #176432
    Messages:
    517
    Gender:
    Male
    First Name:
    GMA
    So Cal
    Vehicle:
    2017 Tacoma SR5 4wd
    Too many to list
    No I don't sorry.
     
  6. Mar 23, 2017 at 11:37 PM
    #6
    Kicker73

    Kicker73 [OP] Well-Known Member

    Joined:
    Jan 29, 2016
    Member:
    #176432
    Messages:
    517
    Gender:
    Male
    First Name:
    GMA
    So Cal
    Vehicle:
    2017 Tacoma SR5 4wd
    Too many to list
    To make my day even better I went to check out another great shop that I've been a customer for years and finally pulled the trigger on a custom leaf pack for my truck. Call Scott if you need anything!!!! 100% American made, family run, good people!

    IMG_20170323_113045609_HDR.jpg
     
  7. Mar 24, 2017 at 12:05 AM
    #7
    ImplicitlyAlberta

    ImplicitlyAlberta VA6DCO

    Joined:
    Apr 22, 2012
    Member:
    #77432
    Messages:
    5,229
    Gender:
    Male
    First Name:
    David
    edmonton
    Vehicle:
    06 SR5 Trail Rated, 16 Tundra CM TRD
    TC Uni Uppers, TC race lowers, TC shock tower gusset/ secondary shock hoop, Modified Pelfrey rear shock relocate, ATO shackle flip,radflo hydro bumps front and rear, Radflo 2.0 CO/ 14" rear, Arb rear air locker, ARB front bump/m8000, Road armor rear bump/m8000, FJ TransCase/ Twin sticks....other shit.
    You wont be disappointed. :thumbsup:
     
  8. Mar 24, 2017 at 12:09 AM
    #8
    snowboard704

    snowboard704 Well-Known Member

    Joined:
    Jan 5, 2016
    Member:
    #174104
    Messages:
    2,758
    Gender:
    Male
    First Name:
    Austin
    Jurupa Valley, CA
    Vehicle:
    03' 4x4 Tacoma
    Check Build thread
    Run both TC and deaver on my truck and have had nothing but good customer service and good quality products from both companies :thumbsup:
     
    ImplicitlyAlberta likes this.
  9. Mar 24, 2017 at 10:27 AM
    #9
    yeos

    yeos OCD Member

    Joined:
    Feb 24, 2013
    Member:
    #98297
    Messages:
    1,206
    Gender:
    Male
    Moses Lake, WA
    Vehicle:
    2011 AC TRD OR 2007 Lexus GX
    I love it when I hear stories like this. TC ucas will be on my list if my SPC ucas ever go bad. I'd like to add ARB to the list of companies with great customer service and I am very fortunate that their USA headquarters is only 20 minutes away from me.
     

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