Feedback On My Website?

Thanks for the feedback!

 

Really nice job. I haven't looked at many HVAC web sites, but doing a quick look over on others, I think you have pretty much met your goal to have the best one! I think it's important that one tries to have a quality presentation on their web site, looking at older home built sites may effect your credibility, even when it has nothing to do with your core business.

Love the blog. Didn't know so much about plants filtering your air. Gotta get some!
You may want a set of links (TOC) to jump to an interesting subject. It's pretty long, and sure to get longer.

I've never been a huge fan of the new style, with the huge background image. I can say though that it works for your site, and I'm sure you will update some of them to make them more personal to you. Stock images are easy to spot, but there isn't anything too bad.

On the background images, I noticed that the "specials" page took a little longer to load. Wasn't sure so I did a full refresh and saw it again. perhaps it's the coupons, maybe it's the size of the background. You might want to look at that.

On the blog and specials, and anything else with a date, you have opened yourself up to a maintenance job. Be sure you have someone putting something in regularly. I was just on a site that showed all of their current events, however it hasn't been updated since 2015. In that case it is better to drop the feature than leave the info up.

Congrats on a great start!

 

Thanks man. I really appreciate your feedback, and the thoroughness in your review.

JP

 

Bump!

 

Web developer here.

- Find a shorter domain name. The longer it is, the more typos people will make, get frustrated, and leave. You can have the shorter domain name redirect to this one, if you must have it.
- Your contact page lists the email with an @aircareteam.com domain name - the discrepancy can be somewhat confusing. I do see that the shorter domain redirects to your new one.
- The homepage's banner is too tall. On smaller resolution monitors, it'll put your main content below the fold. People might not even realize they need to scroll down.
- Responsive design seems to work well, but the main menu needs to be trimmed down. Hide the sub-menu options until the main menu option is clicked. I'm looking at the menu right now, and on my enormous 27" monitor I still have to scroll down to see the bottom third of the menu. Way, way, way too large.
- If I leave the mobile site's menu open and extend the browser back to full size, the mobile menu remains in place and the design breaks. Edge case, but still.
- Easily accessible phone and address is a good call.
- I'd restrict access to the /admin/ page based on an IP-address whitelist. No one except you and your dev needs to access that.
- When your site first loads, the fonts are all displayed in what appears to be Times New Roman. A second or so later, the font family switches to Open Sans. The front files seem to be getting loaded from Google's servers, which may be where the delay is coming from. Or perhaps there's some font-swapping going on after the page has loaded. In any case, annoying and needs to be fixed.
- On http://aircareheatingandairconditioning.com/air-conditioning-and-heating-service/, the phrase "in areas like Chino Hills, Corona, Rancho Santa Margarita" is repeated three times. It reads like filler text for SEO purposes, and this approach will likely backfire. Pay someone to do proper write ups for your services.
- Your Wordpress backend is slightly out of date (v4.7.3 vs the released 4.7.4). Keep that as updated as possible, as outdated versions are often vulnerable to attacks (may not be the case in this version change, I don't keep up to date w/ Wordpress dev changes). Oh, and I'd remove the display of the version number altogether. Again, no one needs to know that except you and your dev. The less info you expose, the less of a target you'll be.

 

Hey there,

Thanks for the awesome feedback! Are you a web designer?


JP

 

I'm a senior art director for an ad agency so I'm not just some hack - this is what I do for a living. Hoping this is helpful, take it or leave it. Nice job overall!

My only comment is that I'm generally pretty allergic to stock photos like the ones you have in there - they tend to feel like they're from a brochure in a dentist's office. Choosing lifestyle photos of people that are shot with some personality etc can go a long way to improve the overall vibe and perception, and can make your site feel more premium.

Check out a site called Stocksy, most of their stock photos don't feel like stock photos.

OK. I'll go a little more in depth. Your logo is really nice, so that's a huge plus. The photos of installation, and the units themselves are nice as well.

The header image, the one of the girl laying back with "air conditioning" over it - try either centering "air conditioning" or left justifying so it lines up better with the rest of your site. Weird having that being the only thing that's right justified, but it also might be my browser. You can also do this in a nicer typeface - maybe use the secondary typface that you use in your logo. Right now it feels like a standard computer font which feels a little less premium.

 

Looks great. Simple and informative. Not difficult to navigate.

Images are fuzzy on large screens, but I have 2 30" monitors so that may be why.

 

Easy to navigate even for those who are not tech savvy. Nice and simple not 20 different colors well done!

 

"Why furnaces fail"

TYPO: Grammar

Supply Registers Closed or Blocked

Ensure all supply registers are open Often they blocked on accident by rugs, drapes or furniture.

Just happened upon that one. Way too much text for me to look at all at once.

 

Good catch. Thanks for the heads up.

 

It looks great, clean and professional.

I would make a schedule a service, repair, maintenance or quote page instead of just having a contact us with links in the page