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ARB Customer service

Discussion in 'Product Reviews' started by Taco TRQ, Feb 23, 2018.

  1. Feb 23, 2018 at 2:08 PM
    #1
    Taco TRQ

    Taco TRQ [OP] Well-Known Member

    Joined:
    Jul 6, 2017
    Member:
    #223268
    Messages:
    280
    Gender:
    Male
    First Name:
    Mike
    Vehicle:
    TuRDTaco
    I have to give ARB a shoutout on some amazing customer service. I ordered a pair of OME/Dakar EL095R leaf springs which turned out to be defective. The vendor wasn’t particularly helpful, so I called ARB directly who decided to replace the springs.

    Within *ONE HOUR* of my call to ARB, they called me back informing me that they have contacted a local vendor with the same springs in stock and already handled the backend logistics! All I had to so was go there and swap out the springs. Thank you ARB!, I will definitely keep you guys in mind with my future needs!
     
    Wishbone Runner, yeos and LostHusker like this.

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