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TACOMABEAST= terrible customer service

Discussion in '3rd Gen. Tacomas (2016-2023)' started by hygieneboy, Mar 13, 2019.

  1. Mar 17, 2019 at 1:46 PM
    #201
    stun gun

    stun gun Well-Known Member

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    17 4X4 sr5spd/01 LT sr5spd
    This plus- the passion isn’t IN THE COMPANY. The passion is “I have a company”...not the work and ethics behind it. Bro’d up party bros playing pretend. Nothing else to see here.
     
  2. Mar 17, 2019 at 1:48 PM
    #202
    daddy_o

    daddy_o Well-Known Member

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    Bossier City, La
    Vehicle:
    2018 TRD Sport, Inferno, w/tech package
    Factory Blackout package, Soft roll up bed cover, Cheap seat covers, Front and rear dash cam, AVS in channel vent visors
    Free shipping now, but if it comes in and its the wrong color or size, you will have to pay shipping to return it.:annoyed:
     
  3. Mar 17, 2019 at 1:51 PM
    #203
    MESO

    MESO Major Modder Vendor

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    And once you tried it on, no refunds. :rofl:
     
  4. Mar 17, 2019 at 1:54 PM
    #204
    daddy_o

    daddy_o Well-Known Member

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    Factory Blackout package, Soft roll up bed cover, Cheap seat covers, Front and rear dash cam, AVS in channel vent visors
    @tcmbst is coming out with a new line of shirts. They will be stonewashed.
     
  5. Mar 17, 2019 at 1:56 PM
    #205
    Dkurtz42

    Dkurtz42 Bill Hwang

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    David
    Barberton, OH
    Vehicle:
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    - Gator ETX Soft Roll Up Tonneau - Clazzio black leather seats - Nitto Ridge Grappler 255 80 17 tires - Supreme Suspensions 2" and 1" lift
    I’ll keep an open mind until all is said and done. I don’t have an opinion etched in my mind yet. I’m assuming the winner will leave an impression.
     
  6. Mar 17, 2019 at 1:57 PM
    #206
    tcjacado

    tcjacado Well-Known Member

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    You'll have to whittle this out.
     
    Gunshot-6A and daddy_o like this.
  7. Mar 17, 2019 at 2:08 PM
    #207
    MESO

    MESO Major Modder Vendor

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    All of these puns are going to stay engraved in my head... thanks.
     
    SContiVT, JCOOR, Gunshot-6A and 2 others like this.
  8. Mar 18, 2019 at 9:27 AM
    #208
    hygieneboy

    hygieneboy [OP] Well-Known Member

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    I want to say thank you to: Tuffskinz who contacted me directly and we were able to talk about the situation in depth on the telephone. They are the makers of the product who then use other vendors such as Tacomabeast to sell their products. They were fantastic to deal with an offered a few different options to me to try and make things right. I declined any replacement products. I am not trying to take advantage of the situation or get anything for free. I was refunded by Paypal so for me the matter is over with.
     
  9. Mar 18, 2019 at 9:34 AM
    #209
    LivinOnEdge

    LivinOnEdge ¯\_(ツ)_/¯

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    Land of The Lost
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    Four wheels and a refrigerator
    This whole thread is just fracked...


    I'll see myself out
     
  10. Mar 18, 2019 at 9:43 AM
    #210
    tacopromatt

    tacopromatt Matt's Pro Taco (SOLD)

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    @TUFSKINZ ftw
     
  11. Mar 18, 2019 at 9:57 AM
    #211
    daddy_o

    daddy_o Well-Known Member

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    Bossier City, La
    Vehicle:
    2018 TRD Sport, Inferno, w/tech package
    Factory Blackout package, Soft roll up bed cover, Cheap seat covers, Front and rear dash cam, AVS in channel vent visors
    Good on Tuffskinz and good on you. I would probably have at least tried to get another set at 50% off, but you did the right thing, you got your money back so you have been made whole. I am guessing you also learned a lesson about Tacomabeast too.
     
  12. Mar 18, 2019 at 9:59 AM
    #212
    Undertow

    Undertow Well-Known Member

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    Stock
    I just had a good experience with them however the LED interior kit is NOT brighter than OEM. Its just a whiter light.
     
  13. Mar 18, 2019 at 10:04 AM
    #213
    valeyellow46

    valeyellow46 Well-Known Member

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    Moral of the Story: Order directly from TufSkinz - it looks like they do allow that on their site.
     
    Boghog1 likes this.
  14. Mar 18, 2019 at 10:51 AM
    #214
    STrooper

    STrooper For HIS glory!

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    Jack
    NC
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    Hopefully TB learned a good lesson out of this issue and rearrange their policy warranty. Now, they have a bad stain for themselves that people wont forget.
     
    Nunya Bizness likes this.
  15. Mar 18, 2019 at 3:27 PM
    #215
    vicali

    vicali Touch my camera through the fence

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    mike
    Kam,BC
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    N-Fab sent me a set of mounting brackets for a lightbar I bought used off another TW member.. I was impressed.
    Plus international shipping.
     
    TheLoki[QUOTED] likes this.
  16. Mar 19, 2019 at 7:43 AM
    #216
    MountaineerTacoma

    MountaineerTacoma Member

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  17. Mar 19, 2019 at 8:11 AM
    #217
    STrooper

    STrooper For HIS glory!

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  18. Mar 19, 2019 at 8:17 AM
    #218
    Russty__

    Russty__ Well-Known Member

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    Maryland
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    The problem with the “Scene” of these trucks is that there’s SO many small companies/vendors scattered throughout the country. All of them dangle deals and good marketing in our faces that it’s hard to tell which ones are quality over quantity. I’ve been burned a couple times already with frustrating lack of customer service and answers. I think some of these folks get in over their heads.
     
    whatstcp and MountaineerTacoma like this.
  19. Mar 19, 2019 at 8:31 AM
    #219
    MountaineerTacoma

    MountaineerTacoma Member

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    YES!!! The market is so polluted.
     
    whatstcp likes this.
  20. Mar 19, 2019 at 8:38 AM
    #220
    BlkTaco47

    BlkTaco47 Unhinged

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    same here, looks much better than I thought it would have when sent back.

    doubtful you can even get it all back as it was after being pulled apart and applied,
    odd that it would even be a point of concern, they're stick-ons for christ sake.
     
    hygieneboy[OP] likes this.

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