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Has anyone else been having issues with Sparks Parts?

Discussion in 'Vendor Reviews' started by SuthrnTaco07, Oct 3, 2022.

  1. Oct 3, 2022 at 8:51 AM
    #1
    SuthrnTaco07

    #1
    SuthrnTaco07 [OP] Well-Known Member

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    Kyle
    Huntsville, AL
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    I ordered my Tundra grille 7 weeks ago and it was immediately sent to the paint shop on 8/11/2022. They keep telling me they haven't heard from their paint shop, so that's why I am reaching out to the community to see if anyone else is having delays. Any information more than just "Our paint shop is experiencing delays" for the past 3 weeks would be greatly appreciated. I mean personally if I spend $1200, I expect a little better communication. I have never had bad luck with Sparks Parts before.
     
    SuthrnTaco07, Oct 3, 2022
    #1
  2. Oct 3, 2022 at 8:56 AM
    #2
    Tacospike

    #2
    Tacospike Semi-Unknown Custodial Member

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    Tacospike, Oct 3, 2022
    #2
    SuthrnTaco07[OP] likes this.
  3. Oct 3, 2022 at 8:57 AM
    #3
    SuthrnTaco07

    #3
    SuthrnTaco07 [OP] Well-Known Member

    Joined:
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    #20053
    Messages:
    2,728
    Gender:
    Male
    First Name:
    Kyle
    Huntsville, AL
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    2020 Cement Tundra Limited
    None
    HAHA! Yeah, I'm not getting a lot of response from the Tundra forum so I thought I would try the OG site.
     
    SuthrnTaco07, Oct 3, 2022
    #3
    Tacospike likes this.
  4. Oct 12, 2022 at 12:13 PM
    #4
    SuthrnTaco07

    #4
    SuthrnTaco07 [OP] Well-Known Member

    Joined:
    Jul 23, 2009
    Member:
    #20053
    Messages:
    2,728
    Gender:
    Male
    First Name:
    Kyle
    Huntsville, AL
    Vehicle:
    2020 Cement Tundra Limited
    None
    So they don't take phone calls, only texts or emails.

    Full timeline

    August 11th - Ordered Part

    August 11th - I get an email saying part has been sent to painter. "(Directly from their website) Any paint job takes approximately 3 weeks to get done and comes with a 12 month warranty against any defects."

    I checked back 4 weeks later

    Sep 1st - First Text went out checking order status, was told check back the following week

    Sep 7th-29th - Texting generally once a week asking for status updates. Their response "We're experiencing delays".

    Oct 6th - I sent them another message asking for more details. Now they said that Hurricane Ian has caused them delays, but it should be out in the next couple of weeks.

    It's been 2 months. I posted this to see if anyone else had this issue with them recently.
     
    SuthrnTaco07, Oct 12, 2022
    #4
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