TRD Pro Full Transmission Replacement After 342 Miles

TacoBuffet · Sep 5, 2024

Smidgelet said: ↑

Thankkk youuuuu soooo much! Sorry you for your disappointment(s). Ughhh I really like this truck.
Click to expand...

I’m not disappointed I love my turd gen. Taco 13 here.

CrispyTacoLover · Sep 5, 2024

TacoBuffet said: ↑

I’m not disappointed I love my turd gen. Taco 13 here.
Click to expand...

When you decide to sell it, let me know.

maxmk8 · Sep 5, 2024

fostuhh[OP] said: ↑

Longest Platinum warranty, truck transport back to my house from Cali and covered payments.
Click to expand...

This is pretty solid. I’d probably pick the truck up… just so it doesn’t get fucked up

fostuhh · Sep 5, 2024

maxmk8 said: ↑

This is pretty solid. I’d probably pick the truck up… just so it doesn’t get fucked up
Click to expand...

This was the initial plan, but don't want to take the risk of getting stranded on the drive back to AZ, especially in 110+

OnHartung'sRoad · Sep 5, 2024

“Platinum” warranty by any Toyota Service Center in any state, or the one you bought it from?

Hope it works out for you, but I’ll leave this here just in case.

https://www.dca.ca.gov/acp/pdf_files/lemonlaw_qa.pdf

fostuhh · Sep 5, 2024

OnHartung'sRoad said: ↑

“Platinum” warranty by any Toyota Service Center in any state, or the one you bought it from?

Hope it works out for you, but I’ll leave this here just in case.
https://www.dca.ca.gov/acp/pdf_files/lemonlaw_qa.pdf
Click to expand...

Any service center

Smidgelet · Sep 5, 2024

OnHartung'sRoad said: ↑

“Platinum” warranty by any Toyota Service Center in any state, or the one you bought it from?

Hope it works out for you, but I’ll leave this here just in case.
https://www.dca.ca.gov/acp/pdf_files/lemonlaw_qa.pdf
Click to expand...

Wait! I am going to request platinum warranty as well. Normally does it only cover the state you bought the vehicle in?

CrispyTacoLover · Sep 5, 2024

Smidgelet said: ↑

Wait! I am going to request platinum warranty as well. Normally does it only cover the state you bought the vehicle in?
Click to expand...

No

Barsoom · Sep 5, 2024

Smidgelet said: ↑

Wait! I am going to request platinum warranty as well. Normally does it only cover the state you bought the vehicle in?
Click to expand...

No, Toyota Platinum warranty needs to be purchased before the factory 3/36 warranty runs out and it is good in all states and at any Toyota dealer.
Ask for Zero deductible, 10 years or 125K miles.

Smidgelet · Sep 6, 2024

fostuhh[OP] initial post: ↑

A true dream of a road trip turned out to be an absolute nightmare this past weekend. It’s a bit of a lengthy one but I’ll toss in a TLDR at the bottom.

Drove out from Arizona to Northern California to pick up my brand new TRD Pro in Ice Cap. I had been dreaming about this since they announced the new gen Tacoma and was elated when I knew the truck would finally arrive. So, let’s get into it.

To start the long story on a short note, I had planned the 11-hour road trip from AZ to nearly San Francisco since I was trading in my current vehicle (VW Golf R) at the dealer. So, flying out and picking up the truck wasn’t an option. Off we went at 3am on Friday to make sure we arrived early enough at the dealer to give some time to make some headway on the 2nd day of driving on Saturday.

We arrived at the dealer around 3pm on Friday and there she was, sitting out front, and the excitement truly set it. I was speechless, finally getting to see it in person and sit in the driver’s seat and get to say it really was mine. I know A LOT of people on here will hate on it and say it isn’t worth the money, but to me it was, and it still is. After all the fun events of purchasing the truck were complete, we were ready to go, taking a nice 4 ½ hour drive south down near Bakersfield to chill for the evening and wake up to finish our trip.

First impressions when starting off on this journey back home, one thing comes to mind. I saw someone else mention their description of driving the truck as “this thing floats” and there is no better way to describe it. This thing really does float, the seats are wonderful, no matter how much space they take away from the rear, I don’t care, they are so sick. I bought this thing for me, not to haul people around, I would’ve gotten a sedan if I wanted to do that. Nothing but rave reviews about this thing drove, even in awful California traffic, it was a dream. The interior is beautiful, and everything was exactly what I wanted and expected, if not better.

The next day after crashing out at the hotel for a few hours, we head out around 7am to make the last 7-hour trek back home. All was well, until about 30 minutes into the drive.

Heading up the 5 freeway in CA. Going around 70mph at the time. I was approaching a slow-moving vehicle in the far-right lane, so I merged into the middle lane, just before we started heading up the hill into the mountains. I began to accelerate up the hill, when all of a sudden, something sounded and felt like it popped in the middle to rear of the truck. All of a sudden, the truck redlined 3-4 times, like it was searching for a gear, I was able to slow down and it settled down around 50 mph. Christmas tree galore on the dash, I was able to get up to a pull off on the side of the freeway and turn the truck off for 15-20 minutes. After letting it rest for a bit, it started up just fine, the lights had subsided and the only thing that was coming up was a “Hybrid System Malfunction – Visit your Dealer” in the center of the dash. The hybrid system was active and “Ready” and it would move just fine under hybrid and engine power. We made the decision to go ahead and drive it down the 40 miles to the nearest dealer to see what’s going on. It drove just fine, shifted totally fine, Hybrid system would engage and re-engage just as it had before so I thought it may have just been a weird disconnect for the moment and just needed a quick once over.

We get down to the dealer. After about 2 hours I get a call to come back to where they proceeds to tell me that they can’t do much on the truck as Toyota Technical Support is not available on the weekend and would need to wait for Monday. But claimed the issue was either transmission or differential but would not provide me with what codes they may have found or how they came to that determination.

My fiancée and I then scrambled to determine how we should proceed, they were amazing. Offered 3-4 solutions, we went ahead with them covering the costs of a rental car and also transporting the truck back home to AZ. So, we end up going home in the rental and the rest of the day is history.

Sunday comes around and I am having issues with the transport company saying they won’t be able to pick up the truck until late in the week and wouldn’t give a solid day so the communication with the dealers was an absolute mess. I still also don’t have the work order from the service tech to show me what they had found or what the codes were so I am beyond annoyed at this point.

Cut to this morning. I went ahead and reached out to the Service Director at the dealer where the truck is currently at and explain my situation to him and he is already 100x more helpful than the tech. He went ahead and pulled up all the information and told me that the initial code that was found was for an Internal Transmission Solenoid issue. At first, I was somewhat relieved by this, as it seemed like it should be a fairly easy fix. But they still needed to contact Toyota Support and work with the Engineers to determine how they wanted to proceed with the situation. 2 hours goes by and I get the call. Toyota decided not to take any chances with anything else on the Transmission being faulty and opted for a full Transmission replacement.

So, here I am, 342 miles on my dream truck and it is stranded 400 miles away. They say it should take a week or so for the parts to arrive at the dealer and then a day or two for the install. Which then my dealer is covering the costs of flying out and bringing the truck home. Part of me is relieved that it’s going to be a full replacement, but the impatient part of me wishes they could just replace the solenoid and call it good.

But hey, if anyone else experiences the same thing, then at least this story is out there. Because I had nothing to reference and only anger and panic to work through.

Also, here's a pic of the beauty 45 minutes before her downfall.

TLDR; Bought a new ’24 TRD Pro, truck freaked out on the drive home. Threw Hybrid malfunction errors and now Toyota is replacing the Transmission on a 342 mile old truck.
Click to expand...

Eeeeekkkkssss! Allegedly,,,,,,, my transmission has arrived. Eeekkkssss. Fingers crossed .

BronzoTaco · Sep 6, 2024

MalinoisDad said: ↑

Which they absolutely should not be doing if they are making failure time bombs that'll die unexpectedly - when brand new to boot. I wouldn't want one. Any manufacturer building products with known faulty components is guilty of negligence at minimum. Not one manufacturer of any product that I know of today makes the same quality product they did 20+ years ago. What has not gone downhill? Cast iron skillets maybe. Hard to fuck one of those up at the manufacturing level. Some company probably has though.
Click to expand...

They fucked that up also. I put a Lodge cast iron perforated cast pan on charcoal chimney starter and it heated up so high and cracked.... was thinking that stuff was indestructible. You are right ... nothing is made the same anymore.

CalWheaten · Sep 11, 2024

This isn’t directed towards OP or anyone else commenting, but I thought I’d throw out some information in case anyone in the future is reviewing this thread because I was reading a lot of comments about the Lemon Law.

If any consumer is having reoccurring issues or prolonged service times they should consider reaching out to a local lemon law attorney in their city so an attorney can review the consumer’s specific facts and educate the consumer on their rights.

Specific to the CA lemon law, attorney fees and costs are paid by the manufacture in a repurchase or replacement scenario. Your state or engagement contract may vary. Consider checking out the attorneys in your area with free consultations to answer your questions. No one can/should guarantee results based on a forum post.

Full disclosure—I work in the industry and I am passionate about consumers being aware of their rights when it comes to manufacturers dropping the ball.

I’m all for manufacturers making innovative vehicles, but they should step up when one vehicle ends up being a lemon. When anyone manufacturers millions of products it’s realistic that once and while one could end up as a dud.

Smidgelet · Sep 11, 2024

fostuhh[OP] said: ↑

**UPDATE**

Supposedly the trans should be in next Friday, we will see how that goes! It even updated to show in the Brand Engagement portal, which is most action it's had since I opened the case. Will keep you all posted.
Click to expand...

Fingers crossed your ready to go soon!!! Yahoooo!!!! Thank you for all your help through this. My last step is the warranty. Dealership gave me some $ dollar numbers that we cld purchase the platinum warranty at a discounted cost to us. Ha. I did laugh! Bit my tongue! Settled down, and will try to call tomorrow. See what they say.

TacoRancher · Sep 11, 2024

fostuhh[OP] initial post: ↑

A true dream of a road trip turned out to be an absolute nightmare this past weekend. It’s a bit of a lengthy one but I’ll toss in a TLDR at the bottom.

Drove out from Arizona to Northern California to pick up my brand new TRD Pro in Ice Cap. I had been dreaming about this since they announced the new gen Tacoma and was elated when I knew the truck would finally arrive. So, let’s get into it.

To start the long story on a short note, I had planned the 11-hour road trip from AZ to nearly San Francisco since I was trading in my current vehicle (VW Golf R) at the dealer. So, flying out and picking up the truck wasn’t an option. Off we went at 3am on Friday to make sure we arrived early enough at the dealer to give some time to make some headway on the 2nd day of driving on Saturday.

We arrived at the dealer around 3pm on Friday and there she was, sitting out front, and the excitement truly set it. I was speechless, finally getting to see it in person and sit in the driver’s seat and get to say it really was mine. I know A LOT of people on here will hate on it and say it isn’t worth the money, but to me it was, and it still is. After all the fun events of purchasing the truck were complete, we were ready to go, taking a nice 4 ½ hour drive south down near Bakersfield to chill for the evening and wake up to finish our trip.

First impressions when starting off on this journey back home, one thing comes to mind. I saw someone else mention their description of driving the truck as “this thing floats” and there is no better way to describe it. This thing really does float, the seats are wonderful, no matter how much space they take away from the rear, I don’t care, they are so sick. I bought this thing for me, not to haul people around, I would’ve gotten a sedan if I wanted to do that. Nothing but rave reviews about this thing drove, even in awful California traffic, it was a dream. The interior is beautiful, and everything was exactly what I wanted and expected, if not better.

The next day after crashing out at the hotel for a few hours, we head out around 7am to make the last 7-hour trek back home. All was well, until about 30 minutes into the drive.

Heading up the 5 freeway in CA. Going around 70mph at the time. I was approaching a slow-moving vehicle in the far-right lane, so I merged into the middle lane, just before we started heading up the hill into the mountains. I began to accelerate up the hill, when all of a sudden, something sounded and felt like it popped in the middle to rear of the truck. All of a sudden, the truck redlined 3-4 times, like it was searching for a gear, I was able to slow down and it settled down around 50 mph. Christmas tree galore on the dash, I was able to get up to a pull off on the side of the freeway and turn the truck off for 15-20 minutes. After letting it rest for a bit, it started up just fine, the lights had subsided and the only thing that was coming up was a “Hybrid System Malfunction – Visit your Dealer” in the center of the dash. The hybrid system was active and “Ready” and it would move just fine under hybrid and engine power. We made the decision to go ahead and drive it down the 40 miles to the nearest dealer to see what’s going on. It drove just fine, shifted totally fine, Hybrid system would engage and re-engage just as it had before so I thought it may have just been a weird disconnect for the moment and just needed a quick once over.

We get down to the dealer. After about 2 hours I get a call to come back to where they proceeds to tell me that they can’t do much on the truck as Toyota Technical Support is not available on the weekend and would need to wait for Monday. But claimed the issue was either transmission or differential but would not provide me with what codes they may have found or how they came to that determination.

My fiancée and I then scrambled to determine how we should proceed, they were amazing. Offered 3-4 solutions, we went ahead with them covering the costs of a rental car and also transporting the truck back home to AZ. So, we end up going home in the rental and the rest of the day is history.

Sunday comes around and I am having issues with the transport company saying they won’t be able to pick up the truck until late in the week and wouldn’t give a solid day so the communication with the dealers was an absolute mess. I still also don’t have the work order from the service tech to show me what they had found or what the codes were so I am beyond annoyed at this point.

Cut to this morning. I went ahead and reached out to the Service Director at the dealer where the truck is currently at and explain my situation to him and he is already 100x more helpful than the tech. He went ahead and pulled up all the information and told me that the initial code that was found was for an Internal Transmission Solenoid issue. At first, I was somewhat relieved by this, as it seemed like it should be a fairly easy fix. But they still needed to contact Toyota Support and work with the Engineers to determine how they wanted to proceed with the situation. 2 hours goes by and I get the call. Toyota decided not to take any chances with anything else on the Transmission being faulty and opted for a full Transmission replacement.

So, here I am, 342 miles on my dream truck and it is stranded 400 miles away. They say it should take a week or so for the parts to arrive at the dealer and then a day or two for the install. Which then my dealer is covering the costs of flying out and bringing the truck home. Part of me is relieved that it’s going to be a full replacement, but the impatient part of me wishes they could just replace the solenoid and call it good.

But hey, if anyone else experiences the same thing, then at least this story is out there. Because I had nothing to reference and only anger and panic to work through.

Also, here's a pic of the beauty 45 minutes before her downfall.

TLDR; Bought a new ’24 TRD Pro, truck freaked out on the drive home. Threw Hybrid malfunction errors and now Toyota is replacing the Transmission on a 342 mile old truck.
Click to expand...

July build date? That’s pretty late in the game for failing transmissions on this gen. I’m going to go ahead and shop around for platinum coverage.

TacoRancher · Sep 13, 2024

TSB released. Oddly no hybrids on it.

https://www.tacomaworld.com/threads...matic-trans-failure-from-toyota.842050/page-2

Ryan's Taco · Sep 13, 2024

No manuals I honestly can't understand how to read it though

maxmk8 · Sep 13, 2024

fostuhh[OP] said: ↑

Any service center
Click to expand...

Any updates? It's been another week.

Gfenza89 · Sep 14, 2024

Ryan's Taco said: ↑

No manuals I honestly can't understand how to read it though
Click to expand...

There a whole other tsb for failures of the Manuel transmission

CrispyTacoLover · Sep 14, 2024

CalWheaten said: ↑

This isn’t directed towards OP or anyone else commenting, but I thought I’d throw out some information in case anyone in the future is reviewing this thread because I was reading a lot of comments about the Lemon Law.

If any consumer is having reoccurring issues or prolonged service times they should consider reaching out to a local lemon law attorney in their city so an attorney can review the consumer’s specific facts and educate the consumer on their rights.

Specific to the CA lemon law, attorney fees and costs are paid by the manufacture in a repurchase or replacement scenario. Your state or engagement contract may vary. Consider checking out the attorneys in your area with free consultations to answer your questions. No one can/should guarantee results based on a forum post.

Full disclosure—I work in the industry and I am passionate about consumers being aware of their rights when it comes to manufacturers dropping the ball.

I’m all for manufacturers making innovative vehicles, but they should step up when one vehicle ends up being a lemon. When anyone manufacturers millions of products it’s realistic that once and while one could end up as a dud.
Click to expand...

Are you a lawyer?

Gfenza89 · Sep 14, 2024

Ryan's Taco said: ↑

No manuals I honestly can't understand how to read it though
Click to expand...

Log in or Sign up

Welcome to Tacoma World!

TRD Pro Full Transmission Replacement After 342 Miles

#261
TacoBuffet Well-Known Member

#262
CrispyTacoLover Well-Known Member

#263
maxmk8 Well-Known Member

#264
fostuhh [OP] Active Member

#265
OnHartung'sRoad -So glad I didn't take the other...

#266
fostuhh [OP] Active Member

#267
Smidgelet Active Member

#268
CrispyTacoLover Well-Known Member

#269
Barsoom Well-Known Member

#270
Smidgelet Active Member

#271
BronzoTaco Well-Known Member

#272
CalWheaten Active Member

#273
Smidgelet Active Member

#274
TacoRancher Well-Known Member

#275
TacoRancher Well-Known Member

#276
Ryan's Taco Well-Known Member

#277
maxmk8 Well-Known Member

#278
Gfenza89 Well-Known Member

#279
CrispyTacoLover Well-Known Member

#280
Gfenza89 Well-Known Member

Products Discussed in

Log in or Sign up

Useful Searches

Welcome to Tacoma World!

TRD Pro Full Transmission Replacement After 342 Miles

#261 TacoBuffet Well-Known Member

#262 CrispyTacoLover Well-Known Member

#263 maxmk8 Well-Known Member

#264 fostuhh [OP] Active Member

#265 OnHartung'sRoad -So glad I didn't take the other...

#266 fostuhh [OP] Active Member

#267 Smidgelet Active Member

#268 CrispyTacoLover Well-Known Member

#269 Barsoom Well-Known Member

#270 Smidgelet Active Member

#271 BronzoTaco Well-Known Member

#272 CalWheaten Active Member

#273 Smidgelet Active Member

#274 TacoRancher Well-Known Member

#275 TacoRancher Well-Known Member

#276 Ryan's Taco Well-Known Member

#277 maxmk8 Well-Known Member

#278 Gfenza89 Well-Known Member

#279 CrispyTacoLover Well-Known Member

#280 Gfenza89 Well-Known Member

Products Discussed in Entire Site Forum: 4th Gen. Tacomas (2024+)

#261
TacoBuffet Well-Known Member

#262
CrispyTacoLover Well-Known Member

#263
maxmk8 Well-Known Member

#264
fostuhh [OP] Active Member

#265
OnHartung'sRoad -So glad I didn't take the other...

#266
fostuhh [OP] Active Member

#267
Smidgelet Active Member

#268
CrispyTacoLover Well-Known Member

#269
Barsoom Well-Known Member

#270
Smidgelet Active Member

#271
BronzoTaco Well-Known Member

#272
CalWheaten Active Member

#273
Smidgelet Active Member

#274
TacoRancher Well-Known Member

#275
TacoRancher Well-Known Member

#276
Ryan's Taco Well-Known Member

#277
maxmk8 Well-Known Member

#278
Gfenza89 Well-Known Member

#279
CrispyTacoLover Well-Known Member

#280
Gfenza89 Well-Known Member

Products Discussed in