2015 Radio touchscreen out of calibration

I have a 2015 Tacoma Prerunner. I bought it new. The touchscreen of the stereo is out of calibration. I guess. I have to touch it an inch below what I want to choose. I've been in the "hidden" menus. I was able to get the speaker test to work. But that was all.

I want to connect my new phone to it(Among other things) with bluetooth, but I need to tap the very bottom of the screen in order to do it.

The Toyota dealer says they can sell me a new unit(Of course), but they can no longer install the needed software update. I've looked around to see if I could find the software update, with no luck. I looked at uninstall videos to see if the faceplate comes off. Even if it gives me a quarter inch of extra screen. That may be my only hope. All the videos I've seen just shows the entire unit being pulled and replaced with an aftermarket unit. Buying another aftermarket stereo is not an option at this time.

Can someone help? Thanks

 

I had an issue where mine would register ghost touches at random times. I replaced the digitizer and it resolved the issue.

$30 Getfarway Touch Screen Digitizer Compatible with Toyota 4Runner 2014-2019 Navigation 6.1" LA061WV1 (TD)(01)

https://www.amazon.com/dp/B09K7C9Y6W

 

Hey, I never thought of replacing the screen. Inexpensive too. Great idea. Thanks

 

Try a hard re-set: With the unit on: press and hold the power knob down for approx 5 seconds. It will re-set and power itself back on. Mine freezes occasionally (no button or screen response) and this fixes it.

 

Did the same, ebay digitizer around $15 for a 2013 radio. Followed a couple of videos on Youtube

 

Did this on my daughter's Corolla a couple of years ago. There are a few really good videos on YouTube that go through it step by step. A new head unit was EXPENSIVE. This worked great and has been good ever since.
When mine starts acting up, I'll do the same. I don't need a high powered head unit to listen to Bob & Tom and Patriot Radio.

 

Update. I tried the hard reset. I've tried that many times before, but I tried it again with no luck. HOWEVER, I kept fooling with it and somehow got it to start pairing. The button to ADD a new phone is at the very bottom. I don't know what I did to get it to work to be honest. I have my new phone connected now! Very happy about that.

There are several other functions I still cannot access though. I'm going to replace the digitizer mentioned several times above. Thank you all.

 

Not sure if this will help since it sounds like your problem is more of a hardware issue, but you might consider updating the firmware if you're able.

Here's a thread describing the process -

https://www.tacomaworld.com/threads/wonky-oem-radio.751116/#post-26755376