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“OEM” bed lights problem

Discussion in '3rd Gen. Tacomas (2016+)' started by bradshawnh, Apr 15, 2018.

  1. Apr 15, 2018 at 7:49 PM
    #1
    bradshawnh

    bradshawnh [OP] ...to the rescue!

    Joined:
    Oct 24, 2016
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    Boston, MA
    Vehicle:
    2017 TRD OR DCSB 6MT, Tech, Inferno
    So, one of the factory (Southeast Toyota...?) bed lights that came as part of a kit I got on Amazon died. The link is here.

    It’s definitely not the wiring, one of the lights has half the LEDs on the board flickering while the other half are on normally.

    Here’s my problem: I have no idea who to contact about replacing this part (warranty or not) without having to buy an entire new kit. I don’t have any info about what kind of warranty to expect either. Bummer since these lights were awesome. Exactly what I wanted.

    Anyone have any ideas who I can contact or how to get it replaced?
     
  2. Apr 15, 2018 at 9:04 PM
    #2
    CBRDude

    CBRDude Well-Known Member

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    SET has their own warranty. If you live in MA you’re going to play hell getting your MA dealer to warranty that. They don’t play well in the sandbox of life. The good news is the rest of Toyota has adopted those lights. So you may have some help. Try going back to the seller and see what they say. If not you can try your local MA dealer. Be prepared to have your receipt too.
     
  3. Apr 17, 2018 at 11:10 AM
    #3
    bradshawnh

    bradshawnh [OP] ...to the rescue!

    Joined:
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    Male
    Boston, MA
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    2017 TRD OR DCSB 6MT, Tech, Inferno
    I think I posted this thread at a bad time and I need some more responses. Anyone, anything?!
     
  4. May 4, 2018 at 8:25 AM
    #4
    TACOMA2NDGEN

    TACOMA2NDGEN Well-Known Member

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    ROLAND
    new jersey
    Vehicle:
    2010 dcsb silver sport trd
    baja squadron pros
    i just got this kit .havent installed it yet hope theres not an issue with these. its sounds like a bad solder connection
     
  5. May 5, 2018 at 4:47 AM
    #5
    bradshawnh

    bradshawnh [OP] ...to the rescue!

    Joined:
    Oct 24, 2016
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    #200539
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    599
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    Male
    Boston, MA
    Vehicle:
    2017 TRD OR DCSB 6MT, Tech, Inferno
    I tested it out, an LED ended up going bad and that whole row died. Annoyed.
     
  6. May 5, 2018 at 4:53 AM
    #6
    TacoLpastor

    TacoLpastor Well-Known Member

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    Contact Amazon. Sometimes they are the best at customer service.
     
  7. May 5, 2018 at 5:02 AM
    #7
    Clearwater Bill

    Clearwater Bill Sometimes when I close my eyes, I can't see.

    Joined:
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    Billy
    Largo Florida
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    '13 5 lug base AC w/convenience package
    A few OE parts from fancy trucks
    Amazon is your best hope if that's where you bought it.

    However, many electrical DIY items are not returnable, as the manuf. has no control over how it was handled or the installation techniques used once it left their hands.
     

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