2018 Tacoma 60k miles. blown cylinder and cracked head

Crikey, that’s a damn shame, best of luck OP.

 

Any abuse of the truck? Off-roading?

 

Wow, that is crazy. Did they give you any indication as to why / how?

 

Are you a repeat customer or do you service regularly at that dealer? I’ve had a couple different big bill repairs on two different trucks covered out of warranty on “good faith” just from being a regular customer and polite/civil about the problem.

 

And ANOTHER one.

 

Sometimes depending on your past service history corporate will ‘goodwill’ some or all of a repair that is out of warranty. I was looking at a $4600 repair bill from Mercedes that was 1500k miles out of warranty. They looked back in my history, and saw the thousands spent over the years on servicing various other models and decided to do the entire repair as a courtesy.

The dealer originally offered to discount half of the labor bill, but Corporate had the best resolution for me. Im fairly certain had I not been a faithful customer for 15+ years they would not have done as much if anything at all.

 

That was toyota of the past. I was a customer of theirs since 1978 buying a number of vehicles from them. They were pretty good till the late 90's if you had a major out of warranty issue. Imo, not any more. Even my dealer has told me a number of times they are no longer giving the store away. One example is a head unit failed in our prius just a month past the 36k mile warranty. Had it at the toyota dealer where the problem couldn't be even back dated to get warrantied. I ended up buying another used head unit on ebay 3 times cheaper, fixing it myself. Imo, if you expect anything to be covered by toyota after their 36k, or 3 years, and their 5 year coverage on the mechanical components in the engine, and drive train, you best take their extended warranty contract.

 

Over a million 3rd gens produced…

 

Agree with this. 60,000,is 60,000 not 61,000.

 

Yes I am frequent new vehicle buyer and I am noticing a real change at dealerships. In general there is an easy credit rip off sleaze feel to the set up at a lot of dealerships. My last time at a dealership for some warranty work had me enraged by the attitude. My last several times in buying a new vehicle had quite the sleaze factor. Many GM dealerships are totally set up with the assumption you are dumb bad credit trash. In the dealerships defense all of this might be a reaction due to the increasingly trashy and entitled ways of society at large.

 

3 in the last week blew up. That's just on TW. There are highlanders and the mini vans popping 3.5's as well. You just don't hear about it here.

 

If it's out of warranty do not take it to the dealership.
You need to get a few opinions and estimates.
Ask your friends, co-workers and family who do they go to for repairs.
Dealerships are the scum of the earth and will take you for every penny they can bleed you for.
You assume you will get the best service because they specialize in Toyotas.
I worked in dealerships for several years including service advisor trainee rolls. I quit before they fired me because I would not lie to or rip off the customers.
At the Ford stealership they had me turn away customers who had Focus and Fiestas with transmissions going bad near the end of their warranties.
I was told to tell them it didn't meet the requirements for replacement yet. That was bullshit and if it was out of warranty then it was bad.
They even tried to make me sell every customer new lug nuts because they would swell and your tire iron wouldn't fit on them anymore after a couple rotations.
The tire guys would snicker in back not having any problem with the old lug nuts. Just another ploy.
You only go to dealerships when your vehicle is still under warranty. Customer service is bull shit as well. Its another ploy.
Good luck!

 

Until it happens to you. Toyota can afford to show good will to good customers. If not and they instead want to draw a hard line in the sand when their product massively shit the bed WAAAAY before it should, that's their bad decision to make. This kind of failure is not something the customer should have to absorb when it's so new and properly maintained, period. 1 mile or 10,000 out of warranty. The owner didn't smack his engine with a big sledge hammer. It peaced out on its own and that's not a shit sandwich I would eat.

These garbage situations leave a bad taste in my mouth with a brand that has clearly been able to produce vehicles in the past that get to 700,000+ miles without something like this happening. Toyota SHOULD step up and make all of these customers whole again. Won't happen but that doesn't make it right.

 

Ok, 3 tacos out of over a million. Thts nothing.

So like what 5-10 siennas/highlanders? Do you have the numbers/info?

Imagine If people actually posted how happy they are with their Tacoma’s/highlanders/sienna. But nobody does, they only report when shit goes wrong.

 

Simmer down, fanboy.

 

Only reporting when shit goes wrong is human nature. Like surveys or any business experience. 1/10 customers will tell others they had a great experience. 10/10 customers will tell everyone about a bad experience.

 

Yep.

So do you have the source for all those 3.5s that are apparently popping.

 

Lolz.

 

Heat causes that to happen. Aluminum engines cannot handle heat like older cast iron blocks were able to do. They would crack too but it would take much longer .we as owners including myself really need to open the hood more often and check the anti freeze level and oil level. We also need to really pay attention to the temp gauge if where it normally runs. If it starts to escalate then the truck off and see what’s wrong . This could be totally avoided most of the time. A engine block will not just randomly crack

 

It has. Not with Toyota but I had a dodge 2500 and the trans went out 2,000 mile outside warranty. Took it to a transmission shop and had it replaced. It happens.