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A good Western Washington Dealership?

Discussion in '2nd Gen. Tacomas (2005-2015)' started by Lawdog2010, Nov 16, 2010.

  1. Nov 16, 2010 at 3:35 PM
    #1
    Lawdog2010

    Lawdog2010 [OP] Member

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    Brian
    Western Washington
    Vehicle:
    2010 Double Cab Short Bed. TRD Offroad
    Hey everyone,

    I didn't know if I should post this here or in the regional section but I thought I might get more response here in the second generation threads.

    Anyway, Im looking for a TSB friendly dealership to take my 2010 double cab short box for the rear spring TSB... ( I know, you're all tire of discussing the TSB but I would really like to get this done.)

    I called the dealership where I bought the truck to set up my first oil change and mentioned the rear spring TSB and was met by silence and a lot of "we aren't familier with that so I can't give you an answer!"

    I would like to do a mild lift on my rig and definitely want to upgrade my rear springs either way. I thought that I would try to have Toyota correct my lack of load carrying ability with the TSB. If I can't get it done through Toyota, I'll have to probably do an add a leaf anyway...

    So, my question is; does anyone out there have experience with a Toyota dealership in Washington, (I live near Marysville, but am willing to drive to get it done.) that is familier with the rear spring TSB?
    If so, how much hassle did you endure to get it done? Should I just keep trying different service advisors at my selling dealership until I find someone that can give me an answer? It seems that some dealerships/service managers have bee instucted to not do the TSB unless there is no way to get out of it.


    Thank you all in advance for your help... I love the inf on this site.:D


    Brian
     
  2. Nov 16, 2010 at 3:41 PM
    #2
    Drewg

    Drewg Member

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    Drew
    Seattle, WA
    Vehicle:
    2010 Sport Tacoma long bed 4x4
    1.6 Eibach springs with Bilstein 5100 set at .85 LR UCA's, Leaf Spring TSB.
    Hi Brian,

    After a bit of a hassle I was successful at Toyota of Kirkland. They accidentally put a new 3 leaf pack instead of the 4 leaf pack... After I showed them pictures and spoke with the service manager they were very quick to replace and that was the only issue. After my mishap I'm sure they won't make that mistake again.

    Hope this helps.
     
  3. Nov 16, 2010 at 3:57 PM
    #3
    solus

    solus HOME!!!

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    Mark
    Bremerton, WA
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    RR 4wd SR5
    Heartland Toyota in Bremerton did mine no questions asked
     
  4. Nov 16, 2010 at 4:58 PM
    #4
    RX2RIDE

    RX2RIDE Well-Known Member

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    Rodland Toyota did mine, no questions asked. I did not buy the truck there, although I have bought several new Toyotas form Rodland.
     
  5. Nov 16, 2010 at 8:30 PM
    #5
    snowmansgarage

    snowmansgarage Well-Known Member

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    Portland, OR
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    I did not have that good of an experience with Lake City Toyota and if I need to go to a dealer for anything else, I will be giving Toyota of Seattle a shot. Good luck and don't take "no" for an answer!
     
  6. Nov 16, 2010 at 8:43 PM
    #6
    deeznutz

    deeznutz Well-Known Member

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    I'd highly recommend Michael's Toyota in Bellevue.
    They did both my rear TSB and transmission recalibration on my 09' without any questions asked.
     
  7. Nov 16, 2010 at 8:54 PM
    #7
    CalvinOfTacoma

    CalvinOfTacoma Member

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    Toyota of Puyallup did my 2007 no questions asked for the rear springs. It was set up over the phone without having to bring it in for an evaluation. YMMV depending on which service advisor you deal with, and this is probably true at any dealership. They are not always similar in handling complaints/issues. Best of luck wherever you go.
     
  8. Nov 16, 2010 at 9:08 PM
    #8
    NWtacoma

    NWtacoma Well-Known Member

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    265/70/17 bfg AT
    seattle crew out of nowhere up in this bitch :D
     
  9. Nov 16, 2010 at 9:46 PM
    #9
    tuckr2

    tuckr2 Well-Known Member

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    LT265/70/17 BFG A/T's, Disabled Seat Belt Buzzer, Black and Gray Covercraft Seat Covers front and rear, Matching SnugTop Supersport Canopy, undercoat, bed mat, window vent shades. Black Weathertech Liners. Trans TSB, Rear Spring TSB Installed.
    I had my Transmission shift TSB and my rear Spring TSB done at Toyota of Puyallup. Great job. Quick turn around. They have been in business in Puyallup for a long time. K
     
  10. Nov 16, 2010 at 10:04 PM
    #10
    RX2RIDE

    RX2RIDE Well-Known Member

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    Nice:D
     
  11. Nov 16, 2010 at 10:30 PM
    #11
    Lawdog2010

    Lawdog2010 [OP] Member

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    Brian
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    Thanks guys!

    This is just the kind of response that I was hoping for. Rodland in Everett is the closest to me so I'll try there first.
    I bought the truck in Burlington, (Foothills Toyota) and it was actually a great buying experience... I'm just not very confident in their service when an advisor tells me that he is not familier with a TSB that has been out there for several years.:confused:

    Thanks again.
     
  12. Nov 18, 2010 at 4:28 PM
    #12
    thinkingman

    thinkingman Well-Known Member

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    redmond WA
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    Foglights are for fog, not oncoming traffic!
    Hope you're in warranty.
    If not, they'll act like they're concerned before telling you to eff off.
    Michael's Toyota in Bellevue...bad buying experience...decent service before warranty expired, no sympathy afterward.
     
  13. Nov 19, 2010 at 12:36 PM
    #13
    penguins_cc

    penguins_cc Well-Known Member

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    Bellevue, WA
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    Perkins Performance Sliders, Warn 9000, Brute Force Fab front & rear bumper, OME/Dakar lift, full ATO skids and hi-lift mount, satoshi, Wet Okoles, illuminated 4x4 switch, Diff Breather.
    Got mine at Michael's as well. Just OK buying experience. Found service to be quite pleasant to work with actually. Looks like you have a few reputable dealers to start trying to communicate with!
     
  14. Nov 19, 2010 at 5:01 PM
    #14
    BrettBretterson

    BrettBretterson Wild Ginger

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    5100's at 1.75, Duratracs on Revolvers, Tailgate theft deterrent, Extra D-Rings, Foglights anytime, Locker anytime
    LOL
     
  15. Nov 19, 2010 at 5:09 PM
    #15
    RainDodger

    RainDodger YGWYPF

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    None yet! It's new!
    Another vote for Rodland. I'm in Snohomish, so I gave them a try and they've been nothing but great. I bought my Tacoma from them, but I also have an FJ that I bought elsewhere. Rodland has been great with both. They did the TSB no problem.

    If you get a chance, when you make the appointment ask for "Jim" on the "Blue Team". He owns a Tacoma himself and is really familiar with them personally. He always listens and doesn't discount what you're telling him. I had such great luck with them that I sent a letter to their corporate hdqts in CA and told them.

    Nope, I don't work there. :) In fact I've been real skeptical of dealers for years, but these guys proved me wrong, at least in their case.
     
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