1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

AC Clutch / Dealer Question?

Discussion in '2nd Gen. Tacomas (2005-2015)' started by Glideslope, Jul 6, 2020.

  1. Jul 6, 2020 at 10:25 AM
    #1
    Glideslope

    Glideslope [OP] Member

    Joined:
    Jul 6, 2020
    Member:
    #333545
    Messages:
    5
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    2015 SR5 Access Cab 2.7L
    ARE Cap
    Hi,

    New registered member here. I purchased a 2015 2.7L AT Access Cab SR5 last fall from a local Toyota Dealer. Great condition one owner 41,000 miles traded on a 2019 Extended Cab V-6. I purchased Toyota’s Platinum Extended Warranty for 3y-45,000 miles.

    2 weeks ago AC light would flash and a screech noise would start when turned on.

    Dealer said AC clutch is bad and ordered one under the warranty. Initially it was supposed to take 2 days to get it. It’s been over 15 days and they are still saying no part yet. They are not saying it’s back ordered.

    Anyone have knowledge on OEM replacement Tacoma AC Clutches/Compressors being backordered due to recent manufacturing shutdowns?

    Or is the dealer trying to frustrate me into going to another local Toyota Dealer? I like the dealership, but this is my first claim under the Toyota Warranty. Will they make less money replacing the clutch as opposed to non warranty?

    Opinions welcomed. Thanks for reading.
     
  2. Jul 6, 2020 at 10:53 AM
    #2
    spitdog

    spitdog Well-Known Member

    Joined:
    Sep 2, 2014
    Member:
    #137440
    Messages:
    3,215
    Gender:
    Male
    Vehicle:
    2015 Access Cab V6 4x4 SR5 MGM
    15 days seems excessive.
     
  3. Jul 6, 2020 at 1:43 PM
    #3
    Glideslope

    Glideslope [OP] Member

    Joined:
    Jul 6, 2020
    Member:
    #333545
    Messages:
    5
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    2015 SR5 Access Cab 2.7L
    ARE Cap
    Ok, so, the NY Distribution Center is out of stock. I verified this with another dealer. The other dealer stated he only sees 25 AC Clutches available in the US on his system he uses for ordering OEM parts for Warranty Repairs for the 2015 2.7L.

    I guess my next step should be to ask my dealer why they can’t get me one of the 25 clutches in the system? I’m assuming they are at other dealerships? Would that be an accurate assumption?
     
  4. Jul 6, 2020 at 1:57 PM
    #4
    Lester Lugnut

    Lester Lugnut Well-Known Member

    Joined:
    Mar 3, 2010
    Member:
    #32477
    Messages:
    2,823
    Gender:
    Male
    N of Mex-S of Canada-E of LA-W of NC
    Vehicle:
    '15 Tacoma PreRunner V6 SR5 Auto
    All kinds of stuff is back ordered, some more than 15 days.
     
  5. Jul 6, 2020 at 1:59 PM
    #5
    spitdog

    spitdog Well-Known Member

    Joined:
    Sep 2, 2014
    Member:
    #137440
    Messages:
    3,215
    Gender:
    Male
    Vehicle:
    2015 Access Cab V6 4x4 SR5 MGM
    I think your at the mercy of the dealer now. I don’t think they will modify how they get there parts based on your suggestions.
     
    Lester Lugnut likes this.
  6. Jul 6, 2020 at 2:19 PM
    #6
    spitdog

    spitdog Well-Known Member

    Joined:
    Sep 2, 2014
    Member:
    #137440
    Messages:
    3,215
    Gender:
    Male
    Vehicle:
    2015 Access Cab V6 4x4 SR5 MGM
  7. Jul 6, 2020 at 2:20 PM
    #7
    Lester Lugnut

    Lester Lugnut Well-Known Member

    Joined:
    Mar 3, 2010
    Member:
    #32477
    Messages:
    2,823
    Gender:
    Male
    N of Mex-S of Canada-E of LA-W of NC
    Vehicle:
    '15 Tacoma PreRunner V6 SR5 Auto
    Yep - dealers source from what some people refer to as "Ports".

    Gulf States Toyota -> Texas - Okla - & others

    Southeast Toyota Distribution - SE states

    At one time there was one in the upper Atlantic, but it closed.

    As it was explained to me, these ports are not owned by Toyota - privately held.

    Dealers order from specific places that handle their region.

    Better info likely found here:

    https://www.toyotadriverseat.com/team-members/service-parts-and-accessories-101.htm
     
    Last edited: Jul 6, 2020
    spitdog and Fullboogie like this.
  8. Jul 6, 2020 at 2:55 PM
    #8
    Glideslope

    Glideslope [OP] Member

    Joined:
    Jul 6, 2020
    Member:
    #333545
    Messages:
    5
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    2015 SR5 Access Cab 2.7L
    ARE Cap
    Thanks for the Link. Absolutely fascinating amount of information. I think as a previous post stated I'm at the mercy of the supply chain. I'll update when I have resolution.

    Thanks to all who took the time to reply. : )
     
  9. Jul 6, 2020 at 3:06 PM
    #9
    gotoman1969

    gotoman1969 Well-Known Member

    Joined:
    May 30, 2018
    Member:
    #254966
    Messages:
    4,725
    Gender:
    Male
    First Name:
    Steve
    San Antonio, TX United States
    Vehicle:
    2015 Silver Tacoma PreRunner
    3" ToyTec coilovers, JBA UCA's, Bilstein 5100's
    Did the extended warranty you purchased take the basic warranty to 3/45 from 3/36 Or is it 3/45 above and beyond the basic 3/36? Just curious.
     
  10. Jul 6, 2020 at 3:46 PM
    #10
    Glideslope

    Glideslope [OP] Member

    Joined:
    Jul 6, 2020
    Member:
    #333545
    Messages:
    5
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    2015 SR5 Access Cab 2.7L
    ARE Cap
    Above and beyond the 3/36 B to B and 5/60 Powertrain. Toyota Platinum Plan with $0 Deductible. so I'm covered till Nov 2022 or 84,000. I paid a fair price. I went for it as I was able to get a better deal on the truck than I anticipated as it's a 2.7L not the 4.0L. So, as I want to keep this for a long time I went for it.

    I'm happy with the 2.7L. I don't tow. I just put a little more planning into a pass prior to pulling into the passing lane. : )
     
    gotoman1969 likes this.
  11. Aug 17, 2020 at 8:18 AM
    #11
    jedirye

    jedirye Wannabe

    Joined:
    Dec 10, 2008
    Member:
    #11459
    Messages:
    427
    Gender:
    Female
    Florida
    Vehicle:
    2013 Baja Supercharged
    Lol, at dealership (Florida) now in August and they're telling me the same thing!
    Hope you got yours fixed!!
     
  12. Aug 18, 2020 at 4:07 AM
    #12
    Glideslope

    Glideslope [OP] Member

    Joined:
    Jul 6, 2020
    Member:
    #333545
    Messages:
    5
    Gender:
    Male
    First Name:
    Mark
    Vehicle:
    2015 SR5 Access Cab 2.7L
    ARE Cap
    Took 4 weeks to get the clutch in. Compressor was fine. Replaced the clutch under warranty.

    Hope it goes quicker for you.
     

Products Discussed in

To Top