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Bad Verizon customer service...

Discussion in 'Off-Topic Discussion' started by Lentsnh, Dec 18, 2009.

  1. Dec 18, 2009 at 9:14 PM
    #1
    Lentsnh

    Lentsnh [OP] Well-Known Member

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    LOL I was helping my "girlfriend" with a dilemma. She is switching to Verizon from Sprint but she wants the HTC Hero. And shes getting confused about it.


    I was talking to a live chat person and this is how it went down.


    Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
    A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Kristopher
    Kristopher: Hello. Thank you for visiting our chat service. May I help you with your order today?
    Kristopher: Are you an existing Verizon Wireless customer?
    Lents: I have a few simple questions about the HTC Eris and the Sprint HTC Hero.
    Lents: and I was a former Verizon Wireless customer
    Kristopher: Okay. Cool.
    Lents: Are they the same phone, basically?
    Kristopher: Well I never seen the hero but is it an android phone?
    Lents: here's the link: http://nextelonline.nextel.com/NASApp/onlinestore/en/Action/SubmitCoverageMessage
    Lents: And I think it is an Android phone.
    Kristopher: Thank you for waiting. I'll be with you in just a moment.
    Kristopher: Hello. Thank you for visiting our chat service. May I help you with your order today?
    Kristopher: Are you an existing Verizon Wireless customer?
    Kristopher: Well they have similar software but I dont want to tell you false info because I have not seen the hero.]
    Kristopher: But.
    Kristopher: The Droid and the Iphone compare in different ways. Sure the Iphone has great features. It includes a 3.0mp camera, it has the ability to download a great amount of applications, you are able to sync the Iphone to your Itunes list and use it as an ipod.. The Droid has a great 3.7 touch screen that allows you to place a great amount of applications on to it and all of the applications work all day everyday.. It also has a 5.0mp camera and a camcorder with DVD quality. Also, you will have the choice to text message with a physical and virtual QWERTY keyboard versus using just a virtual keyboard on the touch screen with the Iphone. If something were to happen to the Iphone, you would send it back to Apple and wait for a new device which could take a while, but with the Warranty that you can use for the Droid, you will be able to send it back to Verizon and receive a new Droid in no time. You cannot go wrong with the Droid. Will this device work for you?
    Lents: In the specs and pictures, they seem to look like that same phone.. Like the screenshots
    Kristopher: Cool. But they work good. I love mines.
    Lents: Well this is for a friend of mine. I might help her get it for Christmas. I have the iPhone and I love it. Best phone I've ever had.
    Kristopher: Cool. that is how my roommates feel also. Lol.
    Kristopher: Take Care.
    Kristopher: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great day!
    Lents: I had the Dare. It was a great phone but it just didnt have what I needed.
    Kristopher: True. I broke my Dare.
    Kristopher: Bye.
    Lents: Thanks.....
     
  2. Dec 18, 2009 at 9:17 PM
    #2
    Chad

    Chad Rand Paul 2016

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    Um, what? lol
     
  3. Dec 18, 2009 at 9:17 PM
    #3
    AvsFanTRD

    AvsFanTRD Oh gravity, thou art a heartless bitch!

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    :confused:WTF? That didn't answer anything:confused:
     
  4. Dec 18, 2009 at 9:19 PM
    #4
    gupster88

    gupster88 Well-Known Member

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    :confused: huh? sounds like kristopher is smoking some shit
     
  5. Dec 18, 2009 at 9:21 PM
    #5
    Lentsnh

    Lentsnh [OP] Well-Known Member

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    :rofl: it was the funniest thing........
     
  6. Dec 19, 2009 at 12:23 AM
    #6
    Stillfly199

    Stillfly199 ( . )( . )

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  7. Dec 19, 2009 at 12:38 AM
    #7
    derekabraham

    derekabraham Living vicariously through everybody

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  8. Dec 19, 2009 at 9:15 AM
    #8
    Lentsnh

    Lentsnh [OP] Well-Known Member

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    I agree with everyone of you. Seems like he didnt know what he was talking about.
     
  9. Dec 19, 2009 at 9:18 AM
    #9
    Lentsnh

    Lentsnh [OP] Well-Known Member

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    Ill leave that to you ;)
     
  10. Dec 19, 2009 at 9:29 AM
    #10
    Lentsnh

    Lentsnh [OP] Well-Known Member

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  11. Dec 19, 2009 at 9:41 AM
    #11
    Lentsnh

    Lentsnh [OP] Well-Known Member

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    Cause your a Post whore...... Im starting to lurk anyway
     
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