1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Bad Week

Discussion in '2nd Gen. Tacomas' started by TrueBLU08, Sep 11, 2011.

  1. Sep 13, 2011 at 9:47 AM
    #21
    aficianado

    aficianado Well-Known Member

    Joined:
    Oct 27, 2009
    Member:
    #25015
    Messages:
    5,090
    Gender:
    Male
    bay area, california
    Vehicle:
    2006 access cab. 4x4, TRD-OR
    OME lift. 884 coils, 1.5" AAL's installed on nonTSB leafs. front diff drop kit.
    how were they rude?

    i'm not convinced you at the level requiring a letter just yet. they reflushed for free? i dont get it..how is the truck running now?
     
  2. Sep 13, 2011 at 10:19 AM
    #22
    TrueBLU08

    TrueBLU08 [OP] Active Member

    Joined:
    Sep 9, 2011
    Member:
    #63187
    Messages:
    27
    Gender:
    Male
    First Name:
    Leigh
    Kennewick
    Vehicle:
    Blue 2008 Tacoma TRD
    FabTech 4" Lift with 35's
    Have you never encountered a rude person before? I guess I don't understand the question. They paid for the time i brought my truck back after shitty service. But i still paid $266.00 for the original service that was obviously not done correct. I should get my money back for that. Also i don't know if you looked over the whole letter but they also fucked up my paint. Answer your question?
     
  3. Sep 13, 2011 at 10:50 AM
    #23
    saugus

    saugus Well-Known Member

    Joined:
    Sep 3, 2011
    Member:
    #62820
    Messages:
    340
    Gender:
    Male
    Vehicle:
    2006
    Let me get this right:
    -You fuck up your tranny with the wrong fluid.
    -You willfully pay for the fluid to be flushed out and replaced.
    -The tech makes a mistake.
    -They fix the mistake and give you a free oil change.
    -You fail to understand that other people make mistakes too.
    -You want everything free.:rolleyes:

    As for the paint, go ahead and pursue. And always inspect your vehicle right after it is serviced. That's what I do.:cool:
     
  4. Sep 13, 2011 at 11:00 AM
    #24
    aficianado

    aficianado Well-Known Member

    Joined:
    Oct 27, 2009
    Member:
    #25015
    Messages:
    5,090
    Gender:
    Male
    bay area, california
    Vehicle:
    2006 access cab. 4x4, TRD-OR
    OME lift. 884 coils, 1.5" AAL's installed on nonTSB leafs. front diff drop kit.
    sorry, i dont think you should get your $266.00 back. they should make it right..but no refund.
     
  5. Sep 13, 2011 at 11:15 AM
    #25
    TrueBLU08

    TrueBLU08 [OP] Active Member

    Joined:
    Sep 9, 2011
    Member:
    #63187
    Messages:
    27
    Gender:
    Male
    First Name:
    Leigh
    Kennewick
    Vehicle:
    Blue 2008 Tacoma TRD
    FabTech 4" Lift with 35's
  6. Sep 13, 2011 at 11:26 AM
    #26
    XJBaylor

    XJBaylor Well-Known Member

    Joined:
    Sep 21, 2010
    Member:
    #43621
    Messages:
    176
    Gender:
    Male
    First Name:
    Keith
    Plano, TX
    Vehicle:
    06 DCLB TRD Sport 4x4
    King coilovers with remote reservoirs, Deaver 12 leaf pack with 5100's, TRD exhaust, Kenwood 6160, Anthracite Sport Wheels
    It sounds like everyone (except possibly the service manager) went above and beyond to make sure that you were satisfied. Sure, it would have been better if they had been more careful in the beginning, but they didn't play the CYA game or try to shirk their responsibility. They took responsibility and tried to make it right. I would have been frustrated by the experience, but I would not have gone to Toyota for such a minor mishap. I understand that you feel more should have been done, and on that, you and the dealership have a difference of opinion.

    On top of that, you claim in the letter that your transmission was damaged, but you have no way of knowing that. Making unfounded accusations will not help your case with Toyota.

    In fact, after the first 3 paragraphs of your letter I thought you were writing a letter to Toyota to let them know how well the service department corrected their original mistakes.
     
  7. Sep 13, 2011 at 11:30 AM
    #27
    Cjd

    Cjd Member

    Joined:
    Sep 7, 2011
    Member:
    #63052
    Messages:
    21
    Gender:
    Male
    First Name:
    Chris
    East Tx
    Vehicle:
    2011 4.0 TRD OR 4x4
    Stock except for some small stuff: Diff breather mod, fog lights anytime, interior LED's, hose clamp mod, ultraguage, locking console, stealth mode mod, disable seat belt beep, Hellwig 550 helpers
    Since they did not fill it correctly the first time. I believe that they should get checked for any damage done to the tranny
     
  8. Sep 13, 2011 at 11:33 AM
    #28
    Blackshirts

    Blackshirts Well-Known Member

    Joined:
    Feb 24, 2010
    Member:
    #32057
    Messages:
    3,907
    Gender:
    Male
    First Name:
    Mike
    TX
    Vehicle:
    09 PreRunner
    Headlight mod, sound system. MB Motor Sport Rims. Black Tails. 5100's, 885, grill craft, Fogs, N-Fab Step Sides. BFG TKO Tires, Wet Oks, LED map lights and dome, LED gauge mod
    Well I dunno what to say about it all.

    Sorry to hear about your troubles.
     
To Top