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Buyer Beware - TopLine products

Discussion in 'Vendor Reviews' started by elmerew, Apr 28, 2013.

  1. elmerew

    elmerew [OP] Active Member

    Joined:
    Aug 10, 2012
    Member:
    #84488
    Messages:
    43
    Gender:
    Male
    First Name:
    Elmer
    San Diego/North Lake Tahoe
    Vehicle:
    2013 Tacoma DCSB Baja White
    BakFlip F1 Bed Cover, Pop Lock for tailgate, Weathertech Digi Fit Floor mats and Side Window Deflectors, Dash Cover, Custom Seat Covers, Hood Protector, Scanguage 2, TopLine Bed Expander, and Rear seat cover for dog, lots of LED lights (from Chris)
    Bought a bed expander ($230)from TopLine 2 weeks ago. Great product but it came with a broken part. Sent the company an e-mail asking did they want to send me a replacement or should I send the complete unit back. No response so I sent a "second request". Still no answer so I called the company. They said they would take care of the problem. Still no response so I sent them a third e-mail. My guess is they will never honor their warranty so I'm stuck with a broken expander. I'm in the process of making my own part and should be done in a week or so. Find another product as Topline is just into manufacturing and selling not into customer serivice.
     
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