Composite bed warranty

Is the composite bed covered under warranty? Have a crack on edge closest to cab. Could be due to bolt on rail system since it appears to run from there and over the top lip of bed. I don't feel I've done anything to cause it. Loaded some top soil and mulch but highly unlikely that's the cause. Any thoughts?

I suspect rail bolt at fault.

Thanks.

Side view behind driver side close to cab



Rear to front view driver side close to cab

 

sup.

 

It should be, so long as your dealer cannot prove abuse. Best take it to them, the internet can't absolve/lay blame or repair... only the dealer.

Frank

 

Thanks. Let you know.

 

Curious to see a pic of the crack...

 

Posted pics

 

yep that should fall under warranty

 

Don't volunteer any information at the dealer and you should be fine. Remember, the dealer is not your friend. They look for ways to decline warranty work because they make little to no money from the repairs. If they ask tell them you use it for light loads like a few bags of potting soil or something like that.

 

x2. They'll try to find some way to put the blame on you for the crack so just gotta be careful with how much you tell them.

 

Update:

Supposedly this dealer has never encountered a cracked composite bed, so they told me. They removed the front rail and stated the crack was not originating or running to/from the bolt that holds on the rail. They took pictures and are awaiting Toyota's response. Manager that covers the district may have to see first hand also. At least it's a start. My quandary is will it get worse over time after being out of warranty or should I go through (if they determine it's warranty and will cover it) to get the box replaced. What kind of effort and or residual issues could I encounter? We shall see.

 

Your last post on this was months ago. How did it turn out?

 

As long as you reported and it has been documented within the warranty period, and they agree it is covered, you'll be fine.

 

Sorry guys for no update because I did what jbrenn did. It's been documented, hasn't gotten worse, and service tech claimed it would be covered since it was documented. They supposedly notified Toyota. He stated "never heard of composite beds cracking". o.k. fine but if it were to get worse, i'd be down there pronto. I thought it was running from bolt of rail but it wasn't. It's hardly noticeable and I don't think about it. I've got bigger things to worry about in the world at this time.
Thanks.