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dealer and tranny flush

Discussion in '2nd Gen. Tacomas (2005-2015)' started by pataco, Feb 8, 2012.

  1. Feb 8, 2012 at 3:42 PM
    #1
    pataco

    pataco [OP] Well-Known Member

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    so monday i had an apointment to get the tranny flush done(1st time done with 106,200 miles).quote $185(no other hidden fees) plus tax.....ok,drop it off at 5am...fill out drop key envelope thing and off to work i go.around noon i get a text from the wife saying its done and its $240 bucks.so i call and asked why so much....SHE(service adviser) said "we did the tranny flush and a oil change.i asked who said anything about an oil change.....long story short,flipped out cause i use amsoil and just did that service on my truck.now they put what ever oil back in.now i had to give give them my suppliers number to go get my kind of oil.they did make it right though.what a crazy day at the stealership.thank god i dont frequent them often.
     
  2. Feb 8, 2012 at 3:47 PM
    #2
    dYL0n

    dYL0n ระดับอาวุโส สมาชิกอาวุโส

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    they use mobil 1 and oem filters. i'd be pretty pissed too and wouldn't pay for it, they didn't consult you.
     
  3. Feb 8, 2012 at 4:12 PM
    #3
    pataco

    pataco [OP] Well-Known Member

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    well mobil1 isnt to bad....im just stuck on my ways with amsoil ya know.im sure that service lady didnt want any more to do with me after the words (nothing personal on her)i had flying,in fact after i talked to her the first time,the next 5 calls were from another service dude.lol
    wow,$124 not bad.the $185 was the cheapest i found in my area.on my key drop ticket thing i checked tranny only....service tech said he thought he saw oil change marked.go figure
     
  4. Feb 9, 2012 at 8:06 PM
    #4
    landphil

    landphil Wishin' I was Fishin'

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    What if his doctor "thought he read" labotomy? Oh, right, too late, it did happen that way.:D
     
  5. Feb 9, 2012 at 8:25 PM
    #5
    shawnd2

    shawnd2 Well-Known Member

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    Are you sure these prices were for tranny flushs?
    $124 and even $185 seems very cheap since there is like over 13 liters if fluid ( I can't remember exactly how much.
    When I called around to dealers (State side) they were quoting that prices just to change the fluid that came out of the pan.

    Shawn
     
  6. Feb 9, 2012 at 9:02 PM
    #6
    babytruck

    babytruck Babytruck, babytruck...I've got a babytruck :)

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    What's the difference between "replace fluid" ($59) and "complete fluid exchange" ($119)? Don't they both mean drain and fill?
     
  7. Feb 9, 2012 at 9:12 PM
    #7
    babytruck

    babytruck Babytruck, babytruck...I've got a babytruck :)

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    Oh. Thanks.
     
  8. Feb 10, 2012 at 9:38 AM
    #8
    shawnd2

    shawnd2 Well-Known Member

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    Looks like a good deal. I may bring that coupon to my dealer.

    Seems strange that they listed "multi grade ATF" fluid as the replacement fluid as opposed to the WS fluid that they list on the coupon as being extra.

    Hopefully they put the correct fluid back in and just made a mistake by not charging you for it.

    Shawn
     
  9. Feb 10, 2012 at 9:43 AM
    #9
    jhodge83

    jhodge83 Any dog under 50# is a cat and cats are useless... Moderator

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    wat?
    that coupon is already expired and says it's only valid at Quality Toyota...
     
  10. Feb 10, 2012 at 12:44 PM
    #10
    pataco

    pataco [OP] Well-Known Member

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    yep,whipper posted his paper work.looks just like mine but cheaper.another dealer wanted $235 for the same thing
     
  11. Feb 10, 2012 at 12:48 PM
    #11
    Rusty 06 4x4

    Rusty 06 4x4 NBHNC

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    FTW
     
  12. Feb 10, 2012 at 12:58 PM
    #12
    pataco

    pataco [OP] Well-Known Member

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    you know it :thumbsup:
     
  13. Feb 10, 2012 at 1:04 PM
    #13
    pataco

    pataco [OP] Well-Known Member

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    *update* got an e mail from sevice manager(cause of the on line survey i filled out)today being sorry for the mishap and we are only human...bla bla bla.he included a $25 credit to my account for my next service. i have had the truck for 7 years and this was the first time there,what makes them think i will use the $25 bucks....lol
     
  14. Feb 10, 2012 at 1:09 PM
    #14
    ouyin2000

    ouyin2000 Well-Known Member

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    Use that $25 to get a Toyota shirt from their parts dept.
     
  15. Feb 10, 2012 at 1:10 PM
    #15
    wiscdave

    wiscdave Lets Do It!

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    LOL, go use the 25 at the parts counter for plugs? Sure you can find a way to spend the 25...:)
     
  16. Feb 10, 2012 at 1:16 PM
    #16
    pataco

    pataco [OP] Well-Known Member

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    thats a great idea....thanks

    didnt think of that,thanks
     
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