1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Dealership rant.

Discussion in '2nd Gen. Tacomas' started by anamorphic, Jul 23, 2012.

  1. Jul 23, 2012 at 4:28 PM
    #1
    anamorphic

    anamorphic [OP] Well-Known Member

    Joined:
    Oct 24, 2011
    Member:
    #65786
    Messages:
    166
    Gender:
    Male
    Vehicle:
    08 TRD Sport 4x4
    Last week I took my '08 Tacoma trd sport 4x4 into Riverhead Toyota in NY for it's 60k service. Along with the big 60k service, I had the cabin filter changed, the transmission serviced and a throttle body service done.
    There's also been a linkage type noise coming from the front end when breaking at low speeds.

    I live an hour and half from the dealership (riverhead is the closest one) so I put a full tank of gas in it before I dropped it off.

    5 hours and $580 later, I was on my way back home when I noticed a loss of power and severe vibrations at 1500-2k rpms.

    I turned around and drove 20 minutes back to the dealership stating the problems. An hour later, they come out saying that they can't figure it out and are holding a water bottle filled with gasoline. They said the gas in the truck is "bad" and to burn through a 1/2 tank of gas, fill in with premium and the problem will go away. After 15 years of driving, I've never filled a car with "bad gas." A little odd after having new plugs and a trotter
    Body service, but I went with it and left.

    I put gas dry in the tank, octane booster and a half tank of premium over the weekend. Nothing. Still running like total shit.

    I called the dealership this morning and spoke to the service manager about what was going on. He had remembered the vehicle and said he would call me right back. Fast forward to 5:30pm. No call back.
    So, I call back. Very annoyed this time I demanded to speak to whoever the service manager's boss.

    I'm going in tomorrow morning, they'll have a loaner ready for me and will fix the problem.

    Anyone have this kind of situation happen to them?
    Advise?

    Thanks for listening.
     
  2. Jul 23, 2012 at 4:34 PM
    #2
    aptech

    aptech Jetfixer

    Joined:
    Apr 6, 2012
    Member:
    #76417
    Messages:
    3,194
    Gender:
    Male
    First Name:
    Adrian
    houston (angleton)
    Vehicle:
    10 dc offroad
    daystar level kit, tsb rear spring, ghostflames, sport hood, tsb steering, trd cai, red map lights. backup cam any time mod, fog light any time mod. bed light mod. 400watt inverter mod. 2857516 dura tracs. beach sand intsall
    sounds fishy id wait at the shop and tell them to show you everything they find wrong. id want to look at scan pages teardowns etc.
     
  3. Jul 23, 2012 at 6:31 PM
    #3
    anamorphic

    anamorphic [OP] Well-Known Member

    Joined:
    Oct 24, 2011
    Member:
    #65786
    Messages:
    166
    Gender:
    Male
    Vehicle:
    08 TRD Sport 4x4
    Ontop of all that, they fixed the "linkage noise" by cutting off a heat shield. The noise is still there, and a heat shield was cut off my truck for no reason.
    Oh, and I found a socket that was rattling around in the engine compartment.
     
  4. Jul 24, 2012 at 8:12 AM
    #4
    BlueT

    BlueT Well-Known Member

    Joined:
    Mar 30, 2009
    Member:
    #15341
    Messages:
    4,096
    Gender:
    Male
    NorthEast
    Vehicle:
    07 Dbl Cab LB with LSD
    I moded 1999 Taco so much it had turned to Land Cruiser
    Join the club, I just got ripped on Transmission fluid change. Paid for change and got nothing. They probably sold my fluid on ebay
     
  5. Jul 24, 2012 at 10:17 AM
    #5
    Hurtin Albertan

    Hurtin Albertan Free Man

    Joined:
    Apr 24, 2012
    Member:
    #77519
    Messages:
    236
    Gender:
    Male
    First Name:
    Duck
    on the road less traveled
    Vehicle:
    The mud hides the tree scrapes in the paint
    Huskyliner floor mats
    ImageUploadedByTapatalk1343149632.237597.jpg
    ImageUploadedByTapatalk1343149677.668627.jpg
    My dealership did an oil change and left a catch-cup full of oil leaning on my alternator, they called after I left and asked me to come back right away but wouldn't state why. Eventually they told me that they left a tool under my hood, I pulled into a parking lot to check it out and found this. There is more history, the oil change before this one, the tech broke my dipstick off. The dealership had refused to accept any responsibility for their techs, kinda shady in my opinion. Now my airbag light has been on for awhile and I don't want them to touch my truck ever again, gotta drive 300 miles to the next dealer.
     
  6. Jul 24, 2012 at 1:32 PM
    #6
    Blacksmith

    Blacksmith Member

    Joined:
    Apr 6, 2012
    Member:
    #76393
    Messages:
    11
    Gender:
    Male
    MO
    Vehicle:
    '10 4x4 trd off road dcsb pyrite mica
    I change all my own fluids, no one cares about your truck as much as you do, lots of the "professional" mechanics Ive dealt with I wouldn't trust with much. Ive found a few good ones though, but back when I had my jeep and lifetime rotation/alignment from Firestone they would always try to get me to do the dumbest stuff.

    After one of the alignments the tech said "the steering wheel is off a little now but you cant adjust that on jeeps" I didnt even want to bother explaining it to him, took it home, 10min later its adjusted.
     
  7. Jul 24, 2012 at 1:58 PM
    #7
    Pugga

    Pugga Pasti-Dip Free Since 1983

    Joined:
    Jun 18, 2010
    Member:
    #39131
    Messages:
    28,925
    Gender:
    Male
    First Name:
    Mike
    Massachusetts
    Vehicle:
    '13 Ford F-150 SCREW
    F-150 Mod
    The reason for the rough low RPM ride could have been from the throttle body cleaning. They should have had you unplug the battery for 20 minutes and let the ECU reset itself (unless they messed up something in the throttle body).
     
  8. Jul 24, 2012 at 3:43 PM
    #8
    Hans Moleman

    Hans Moleman Well-Known Member

    Joined:
    Jan 30, 2008
    Member:
    #4505
    Messages:
    579
    Gender:
    Male
    Bay Area, CA
    Vehicle:
    2006
    That's why it's better to skip all of those BS 15k, 30k, etc... dealer services. They cause more problems than they prevent. I have owned 4 new cars and never had any dealer maintenance service done. And they still run good.
     
  9. Jul 24, 2012 at 3:54 PM
    #9
    Steves104x4

    Steves104x4 Well-Known Member

    Joined:
    Apr 17, 2010
    Member:
    #35468
    Messages:
    6,240
    Gender:
    Male
    First Name:
    Steve
    Buffalo NY
    Vehicle:
    2010 RC 2.7 4x4
    BUCKLE UP! It makes it harder for Aliens to pull you out of your Truck.
    I'm afraid some of those FU--ER GM techs that lost their jobs during the GM ripoff are infiltrating the Toyota dealerships and starting this sh-t over here now. What a shame.

    Honestly, the less my truck is at the dealer, the better and I haven't been back once since I bought the truck and hope to keep it that way. I'll figure out my own "service" schedule, without their "help", thanks. [​IMG]
     
  10. Jul 24, 2012 at 4:10 PM
    #10
    greenrustic

    greenrustic Well-Known Member

    Joined:
    Jan 16, 2012
    Member:
    #70776
    Messages:
    664
    Gender:
    Male
    NY
    Vehicle:
    2012 DCLB 4x4 TRD SPORT
    Access LTD Tonneau Cover, Weather Tech Digital Fit Mats, Weather Tech Rain Guards, 35% Tint up Front, AFE Dry Power Intake Filter, Debadged, GrilleCraft, OME 884x, OME 9000 NitroChargers, Icon 3 Leaf Progressive AAL
    OP you must be in Montauk. Otherwise id say you drove past a lot of toyota dealers to get to Riverhead. I'm in Greenport so if I'm going to the dealer that's the closest one to me too. I've got to say its hit or miss at best over there. Be ware of the service manager, hes a salesman in disguise and last I saw he drove a dodge! Good luck, that's all I got.
     
  11. Jul 26, 2012 at 12:53 PM
    #11
    anamorphic

    anamorphic [OP] Well-Known Member

    Joined:
    Oct 24, 2011
    Member:
    #65786
    Messages:
    166
    Gender:
    Male
    Vehicle:
    08 TRD Sport 4x4
    Yes, good call. I'm in Montauk.
    Heard from the dealer today. Three days later. Cracked, defective spark plug.

    But really... who knows?

    We'll see tomorrow when I go pick it up.
     
  12. Jul 26, 2012 at 2:41 PM
    #12
    greenrustic

    greenrustic Well-Known Member

    Joined:
    Jan 16, 2012
    Member:
    #70776
    Messages:
    664
    Gender:
    Male
    NY
    Vehicle:
    2012 DCLB 4x4 TRD SPORT
    Access LTD Tonneau Cover, Weather Tech Digital Fit Mats, Weather Tech Rain Guards, 35% Tint up Front, AFE Dry Power Intake Filter, Debadged, GrilleCraft, OME 884x, OME 9000 NitroChargers, Icon 3 Leaf Progressive AAL
    Id buy that but it could have been loose too that has happened to me before. Or Maybe the gap was way off.

    Glad you got it working right.

    See you in mtk I'm out there often for work.
     
To Top