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Dealership Scratched your rims, what would you do?

Discussion in '2nd Gen. Tacomas (2005-2015)' started by PS78, Aug 22, 2011.

  1. Aug 22, 2011 at 1:16 PM
    #1
    PS78

    PS78 [OP] I like beer, I brew beer!

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    got my truck serviced the other day for its 5,000 mile service. while rotating the tires they scratched the rims when using the impact wrench to take the lug nuts off. Careless mistake by the dealership. Now they are not replacing them but sending them off to a rim guy to get fixed.

    Should they

    A. Replace the rims
    B. send them out to get fixed

    thoughts?
     
  2. Aug 22, 2011 at 1:17 PM
    #2
    Icepuck72

    Icepuck72 Well-Known Member

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    If they were my Anthracites they'd be replacing them. :mad::mad:
     
  3. Aug 22, 2011 at 1:18 PM
    #3
    Toyota Tacoma

    Toyota Tacoma Well-Known Member

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    I think your just lucky that the dealer is even admitting to it, most would just try to push it off on you. The rim guy will probably do a good job anyway.

    I would let them send them away and if its not good enough, tell them to get you some new rims.
     
  4. Aug 22, 2011 at 1:19 PM
    #4
    PS78

    PS78 [OP] I like beer, I brew beer!

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    These are the stock rims but still, now if i wanted to sell them for money towards better pro comp 7005's id have to sell them scratched and not make as much money.
     
  5. Aug 22, 2011 at 1:20 PM
    #5
    SB11Tacoma

    SB11Tacoma Well-Known Member

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    See what they look like after they try to fix them..if its not up to your standards fight to get them replaced
     
  6. Aug 22, 2011 at 1:20 PM
    #6
    achirdo

    achirdo I Weld!

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    Let the rims Guy fix it or get over it. Shit happens

    IMO of course....
     
  7. Aug 22, 2011 at 1:23 PM
    #7
    T@co_Pr3runn3r

    T@co_Pr3runn3r XXXXXXXXXXXXXXXXXXX

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    I've had a coupla rims "fixed" before and they turned out pretty damn good. Not show quality but show quality isn't meant for dd & has no business being anywhere near a dealership either. Wait and see. If not undetectable afterwards, take it to the next step....
     
  8. Aug 22, 2011 at 1:24 PM
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    Goober

    Goober Earthlings are fun to watch!

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  9. Aug 22, 2011 at 1:26 PM
    #9
    97yota4wd

    97yota4wd Well-Known Member

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  10. Aug 22, 2011 at 1:32 PM
    #10
    OffroadToy

    OffroadToy This ain't Dodge City, and you ain't Bill Hickok

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    Anytime the dealership or tire company touches my wheels there's a few extra marks mostly due to the weights. I don't spend too much time worrying about it though...the wheels get scraped up while offroading anyway.
     
  11. Aug 22, 2011 at 1:34 PM
    #11
    Icepuck72

    Icepuck72 Well-Known Member

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    yeah....but if you had a contractor out to your house to do some work - and he screws up the job or screws up something else in the process....I'd highly doubt you would fluff it off and say thanks for the try....you give him the chance to make it right...and if he doesn't you take action.....IMHO....
     
  12. Aug 22, 2011 at 1:38 PM
    #12
    PS78

    PS78 [OP] I like beer, I brew beer!

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    I totally understand that they can get scratched inside the hole around the lug but when they scratch outside the lug nut holes its just plain careless. Plus dont you want to be the one putting scratches on your own rig offroading?
     
  13. Aug 22, 2011 at 1:39 PM
    #13
    Pugga

    Pugga Pasti-Dip Free 1983 - 2015... It was a good run

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    Give them a chance to fix it. If it's just light scratching, they might look good as new when they come back. If they don't, then see what the dealer will offer you. I'm impressed that the dealer is working with you on this to be honest.
     
  14. Aug 22, 2011 at 1:41 PM
    #14
    Tonzino

    Tonzino Active Member

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    I've got a good bud that's a "rim guy" for a couple high end dealerships. He goes in and fixes scratches that happened in shipment or while on the lot. They turn around and sell the cars brand new, I would let the dealership send the rim of to their guy.
     
  15. Aug 22, 2011 at 1:44 PM
    #15
    okboatie1

    okboatie1 Well-Known Member

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    Seriously, I say give them a chance to make it right BEFORE you jump into the guy with both feet. I know if it were me, I would freak out over something that others might not even notice:eek:. Just saying...
     
  16. Aug 22, 2011 at 1:48 PM
    #16
    PS78

    PS78 [OP] I like beer, I brew beer!

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    Here are some images of the rims, I was never overly aggressive with the dealership and basically just asked them to fix the problem. Ill hopefully drop the truck off tomorrow and see what the rim guy can do, when i get the truck back im assuming it will look good as new.

    [​IMG]

    [​IMG]
     
  17. Aug 22, 2011 at 1:57 PM
    #17
    chadderkdawg

    chadderkdawg Don't ask questions you don't want the answer to..

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  18. Aug 22, 2011 at 2:06 PM
    #18
    jcgarvey

    jcgarvey Well-Known Member

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    The scratches don't seem too deep. Let the dealership send them out for repairs. A good detailer can fill and buff out the rims to near new condition that is good enough to get through a lease check of luxury cars like BMW, Mercedes and Lexus.
     
  19. Aug 22, 2011 at 2:06 PM
    #19
    gap2000

    gap2000 Active Member

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  20. Aug 22, 2011 at 2:09 PM
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    97yota4wd

    97yota4wd Well-Known Member

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    thats not bad.. have them fixed
     
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