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Differential issue - kudos to the dealer

Discussion in '2nd Gen. Tacomas (2005-2015)' started by RainDodger, Jul 24, 2010.

  1. Jul 24, 2010 at 3:41 PM
    #1
    RainDodger

    RainDodger [OP] YGWYPF

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    None yet! It's new!
    This may be of interest, but it is regarding the differential on my '08 FJ, not the Tacoma... but I would suspect the FJ diff is very similar (if not the same) as the diff in the Tacoma.

    Anyway, a couple of weeks ago I noticed a relatively faint whining sound coming from the rear diff. It was clear that it wasn't related to tire noise, road surface, engine rpm or transmission gear. It was most evident between 45 and 65 mph, with the most volume around 50-55. Just a faint whine.

    Took it to the dealer. He said the techs put it up on the lift first and listened with a stethoscope. Said it sounded like there was gravel inside the diff. Very noisy. They expected it to be really noisy when driven, but they were surprised the whine was so low-level... but it was still obvious to them.

    The dealer didn't even bat an eye... totally new diff on the way. He said they're not paid to take them apart and figure out what's wrong with them - they completely replace them. They also heard a front wheel bearing going out and they're going to replace that as well. I still can't hear that myself. No charge for anything.

    There's 51,000 miles on the FJ.

    Bottom line: I'm impressed with the dealer's actions. Rodland Toyota in Everett, WA. Nope, I'm not affiliated with them at all. Every time I've gone to them, I've gotten great service. I do have 2 Toyotas - maybe that helps, I dunno.

    Real Bottom Line: If you hear any whine coming out of your diff, it's not supposed to be making the noise. Take it and have it looked at by someone if you can.
     
  2. Jul 24, 2010 at 7:04 PM
    #2
    Fluffymonkey

    Fluffymonkey Token

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    College Station, TX/ Lawrence, KS
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    2013 Trd Sport DC, 07 DC sr5
    2007: Avid sliders, 30% front tint, Truxedo low-pro qt tonneu cover, aero turbine 2525 muffler w/ 8'' tip, AR25 Resonator, 16x8 Dick Cepek DC-1 w/ 265/75 Goodyear Wrangler Duratracs, 2010 headlights, ome 884 coils with .5'' top plate spacer, OME sport front shocks, blisten 5100s rear, 2'' aal, locking gas cap, LR ucas, Viper 2-way remote start, afe drop in filter, Rocky locking bike mounts, gear chest, scanguage, pop n lock tailgate lock 2013: most things transferred over from my 07, 5100s @ .85 + eibachs, wheelers progressive aal w/ overload
    Sounds like a great dealer. I wish they were all that kind! Glad they took care of you.
     
  3. Jul 24, 2010 at 7:26 PM
    #3
    06redtacoma

    06redtacoma Well-Known Member

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    Lifted, Slider, stock rack, rear mounted winch in stock bumper, brush guard, Sound system, ipod to car, tint, wheel spacers, 285 bfg AT,
    wow and to think i got in a 15 min verbal fight with my dealer about my steering wheel shake. I hate my dealer.
     
  4. Jul 24, 2010 at 7:29 PM
    #4
    rme

    rme Well-Known Member

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    Can you give his name and location?
     
  5. Jul 25, 2010 at 7:53 AM
    #5
    RainDodger

    RainDodger [OP] YGWYPF

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    None yet! It's new!
    A little more info on the great dealer in Everett, WA. If you go there, see if you can request "Jim" on the "Blue Team"... he's the service writer and he owns a Tacoma 4X4 also. Good guy.
     
  6. Jul 25, 2010 at 9:23 AM
    #6
    06redtacoma

    06redtacoma Well-Known Member

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    Lifted, Slider, stock rack, rear mounted winch in stock bumper, brush guard, Sound system, ipod to car, tint, wheel spacers, 285 bfg AT,
    the hoover toyota location, i have just had problems with getting my truck back in a reasonable time, and getting any information about a wait time, or the status of my truck. 1/2 of the people there are great and really nice. the other 1/2 treat me like i just ran there dog over.
     
  7. Jul 25, 2010 at 6:14 PM
    #7
    crittergitter

    crittergitter Proud to be Canadian Navy

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    Shearwater, NS
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    Bugger, skid plate, colour coded cap, bed mat, AFE Air Filter, Rear diff breather mod, Chirp on door lock;unlock, ABS mod, Weathertechs front and rear, 60" Hi-lift jack, LED light mod in rear bed, 12V accessory in bed, n more stuff.
    My dealership replaced mine at 54,000 kms. Oil seals went and it cooked 'er. They were very accomodating and looked right after me.
     
  8. Jul 26, 2010 at 4:20 AM
    #8
    buddywh1

    buddywh1 Well-Known Member

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    While it's a pleasant surprise to find a dealer willing to really troubleshoot a problem like that for you it's even more surprising for them to find a bad front wheel bearing on their own, not to mention that it is covered under the 60K powertrain warranty. The cynic in me says that dealer must be hungry enough that even warranty work is welcome revenue.
     
  9. Jul 26, 2010 at 7:26 AM
    #9
    RainDodger

    RainDodger [OP] YGWYPF

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    None yet! It's new!
    My thoughts exactly. While I was waiting for them to check out the diff, I was hanging around the showroom. There's a Scion in there with fancy paint and wheels... it's the same one that was in there nearly 2 months ago I think.
     
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