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Do not buy from....

Discussion in '2nd Gen. Tacomas (2005-2015)' started by spaulding88, Mar 30, 2011.

  1. Mar 30, 2011 at 12:37 PM
    #1
    spaulding88

    spaulding88 [OP] Well-Known Member

    Joined:
    Mar 5, 2010
    Member:
    #32590
    Messages:
    230
    Gender:
    Male
    First Name:
    Sam
    Lacey, WA
    Vehicle:
    Tonka Toy
    6" Pro Comp Lift, K&N CAI, All-Pro front bumper and Revenge-Fab Sliders, 285/75/16 BFG TKO's, Tire Rack, Flow-master 10 Series muffler
    I ordered long tube headers for my 08 tacoma about a month ago from dougthorley.com. This is not the actual maker of doug thorley headers but just someone who distributes their products. Since the 7th Ive been attempting to reach the customer service line and have also left numerous emails to find out where my order is with no response.

    I finally received a response back stating the headers were on back order for a couple weeks; after sending an emailing stating that my bank would get involved if nothing was done about the order.

    Since then I have talked to others who dealt with the same issues through this website that waited for months for their orders to come. And were only able to make head way after filing complaints.

    Hopefully nobody else has to deal with these issues.
     
  2. Mar 30, 2011 at 12:42 PM
    #2
    luk8272

    luk8272 Poodoo

    Joined:
    Feb 24, 2008
    Member:
    #4929
    Messages:
    5,879
    Gender:
    Male
    First Name:
    Lucas
    Kaplan, Louisiana
    Vehicle:
    07 Silver4dr. 4x4, V6 Shortbed
    5% Tint, Bug flector, vent Visors, Removed secondary air filter, Rear Spring TSB w/ Wheeler's Add A Leaf HD Pack, Icon 2.0 rear shocks, Toytec 3" lift up front with Total Chaos UCA's, Debadged, Billet Grille,TRD Offroad rims/17x9 Pro comp 6001 rims, Duratracs 265/75/16 or 285/70/17, Fog light anytime mod, Tailgate hose clamp mod, Pro-dry AFE filter. Extended Differential Breather, ABS on/off, 6000k LEDs from CSJumper, heads/fogs, ScanguageII, Devil horns, Devil horns on third brake light, Mounted 60" Highlift, Mounted Tool Box, Wet Okole Front/Rear Seat Covers, TW sticker, Midland Handheld CB,Painted engine cover, Revenge Fab Sliders, ARE Topper, Weather tech Floorliners.
    Best of luck and thanks for the heads up.
     
  3. Mar 30, 2011 at 12:44 PM
    #3
    jgwheeler17

    jgwheeler17 I'm a zit. Get it?

    Joined:
    Dec 3, 2010
    Member:
    #47112
    Messages:
    10,033
    Gender:
    Male
    NC
    Vehicle:
    07 Double Cab TRD Off-Road 4x4
    tint, dents, scratches, two blown speakers and trying to pay her off...
    sucks man. good luck with that and thanks for the heads up.
     
  4. Mar 30, 2011 at 12:56 PM
    #4
    MyYota05

    MyYota05 Well-Known Member

    Joined:
    Aug 6, 2010
    Member:
    #41304
    Messages:
    472
    Gender:
    Male
    Muskogee, Oklahoma
    Vehicle:
    2005 Toyota Prerunner w/ TRD Offroad Pkg.
    3'' Lift Kit, Bed Rug Liner, Black Rims
    Thanks for the insight, they wont ever get any of my business if that is how they treat there customers. Hope everything works out
     
  5. Mar 30, 2011 at 12:58 PM
    #5
    97yota4wd

    97yota4wd Well-Known Member

    Joined:
    Aug 26, 2010
    Member:
    #42280
    Messages:
    12,955
    Gender:
    Male
    First Name:
    Eric
    Mesa, AZ
    Vehicle:
    alot of metal, small engine, decent travel.
    caged, camburg long travel, 50t leafpack (soon to be installed) light rack over cab, 5pt harnesses etc
    order through urdusa.com gadget is a really nice guy!
     
  6. Mar 30, 2011 at 1:01 PM
    #6
    Mr. Brown

    Mr. Brown Well-Known Member

    Joined:
    Jan 17, 2010
    Member:
    #29540
    Messages:
    2,193
    Gender:
    Male
    Orange County
    Vehicle:
    White Double Cab Off Road
    Suspensiopn: Donahoe coil overs, Donahoe rear reservoir shocks, Light Racing UCA's, Wheelers AAL's, Exterior: Powder-coated black billet grill, Hella Black Magic fog lights, color matched rear bumper, color matched side mirrors, undercover tonneau cover, Interior: Alpine W203 w/ Blackbird II, Weathertech Floor-liners, blue gauge light mod, Performance: AFE Stage II Intake, Banks exhaust, single cat y-pipe, Dynomat hood-liner, NST Performance pulleys, URD MAF calibrator
    Good to know, thanks for the advice!
     
  7. Mar 30, 2011 at 4:01 PM
    #7
    DrRabbitFurHead

    DrRabbitFurHead Yeah, there's a TSB for that!

    Joined:
    Jun 18, 2009
    Member:
    #18625
    Messages:
    1,058
    Gender:
    Male
    Salem, VA
    Vehicle:
    X-treme Off Road Edition (4x4)
    Icon Extended Travel Coil Overs, Fox Rear Resi 8-Way Adjustable Shocks, Light Racing UCA's, OME Rear Leafs, M/T Classic Locks 17x9, Nitto T/G (285/70/R17), 5mm Billet Aluminum Spacers, Demello Sliders, All Pro Front Plate Bumper & IFS Skid Plate, PIAA 510's, Doug Thorley Long Tube Headers, O2 sims, Rear Timbren's & U-Bolt Flip Kit , 3* Rear Axel Shims, Extended Rear Brake Lines, 48" Hi-Lift with a ton of accessories, Wet Okoles, TRD bed mat, Borla Air Filter, Garmin Nuvi 765T, Viper 5901 remote start, 50% tint.
    ALWAYS pay with American Express. They will refund 100% of your money and THEN investigate the case. If you didn't receive a product, it is a closed case. They also add a 1 year warranty to EVERY purchase.

    AmEx Blue Cash baby FTW!!!
     
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