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Do they think we are just STUPID!!!!

Discussion in '2nd Gen. Tacomas (2005-2015)' started by cspcrx, Nov 8, 2009.

  1. Nov 8, 2009 at 5:58 PM
    #1
    cspcrx

    cspcrx [OP] Well-Known Member

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    Took our truck in Saturday for its first service (5k oil change). Since its the first visit since purchase we thought we would mention that we are getting a thump out of the rear speakers. The service person said "you just have the bass turned up". To which I responded no its only at +1 and I would hope this JBL premium system could handle +1. I also informed her there is a TSB on this, she then replies. "That reminds me I need to bring mine in for the same thing". She says she will have them look at it while its there. We get the call a few hours later that it was just that the bass was turned up to high and that there is not a "recall" on this.
    Did I say anything about a recall!!!!!!!!!!!!
    So we pick the truck up and they just set the bass back to zero. LOL
    Larry Miller in Peoria must think we are all just sheep in this world.

    Next visit will be me, the truck and the copy of the TSB. Since they seem to not know their own jobs.

    Why o why does it have to be so difficult. I feel sorry for those who do not know any better and just go through life being pushed off by poor service.
     
  2. Nov 8, 2009 at 6:00 PM
    #2
    tcBob

    tcBob Gringo Bandito Moderator

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    :popcorn: let us know what happens when you show them the tsb
     
  3. Nov 8, 2009 at 6:01 PM
    #3
    98tacoma27

    98tacoma27 is gooder 'en chicken Moderator

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    Scoot over Bob, I can't see the screen.
     
  4. Nov 8, 2009 at 6:03 PM
    #4
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Moderator

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    ALL Larry Miller dealerships out here are staffed with dolts.
     
  5. Nov 8, 2009 at 6:05 PM
    #5
    Lentsnh

    Lentsnh Well-Known Member

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    :laugh:
     
  6. Nov 8, 2009 at 6:09 PM
    #6
    Ty's Taco

    Ty's Taco Well-Known Member

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    Ask visa or my wife. They both constantly remind me how much I've got left to spend.
    Most of the dealerships are staffed with dolts. I took my truck in for the free oil change that came with the truck and had them go ahead and rotate the tires for me. i noticed a few days later when I washed the truck that I was missing a lug and called them. After I got to looking at what happened I decided they had some untrained person working the impact gun and had broken the bolt off. I called them about fixing it and they had the balls to quote me a price on replacing it.
     
  7. Nov 8, 2009 at 7:11 PM
    #7
    WilsonTheDog

    WilsonTheDog Kylie's dad

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    That's classic.

    What will they do for an encore, let air out of your tires instead of the rear TSB issue?
     
  8. Nov 9, 2009 at 11:30 AM
    #8
    tomonian77

    tomonian77 Well-Known Member

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    Is there a specific site to go to in order to track the TSB's?
     
  9. Nov 9, 2009 at 11:33 AM
    #9
    petersharp

    petersharp Well-Known Member

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    Do you need to ask?! It's up there ^
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    I had a similar thing - I bought my truck new and one of the rear speakers was blown ehen I got it. They adjusted the bass and tried to get me to accept it, adjusted the fade/balance etc but I wasn't having it. Took them about 2 months to get a new speaker into stock to fit to my truck.
     
  10. Nov 9, 2009 at 12:08 PM
    #10
    Janster

    Janster Old & Forgetful

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    In their defense.... they deal with a lot of idiot owners. People that are just so retarded and don't know anything about vehicles.

    Yeah..... Try being a WOMAN and go into these dealerships. As soon as I walk in the door, I'm already labeled as a dumb female. I always come prepared to prove them wrong. :D And I enjoy making them look even more stupid than me! :D
     
  11. Nov 9, 2009 at 12:32 PM
    #11
    06Bluez

    06Bluez Well-Known Member

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    That happened to me to. Larry Miller Toyota broke my freakin lug then qouted me a price to fix it.. I just fixed it myself to save the hassle and time of dealing with them.
     
  12. Nov 9, 2009 at 5:31 PM
    #12
    cspcrx

    cspcrx [OP] Well-Known Member

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    Well I will let you all know. Trying to find the link to the TSB for the sub. Does someone have it handy?
    Just sad that they have to be this way.
     
  13. Nov 9, 2009 at 6:23 PM
    #13
    MTgirl

    MTgirl too many frogs, not enough princes... Moderator

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    :rant:car dealerships, auto parts stores, and hardware stores are all the same. I always get helped by the guy that treats me like I'm a lost 3 year old. VERY ANNOYING!
    I'm like you though, go in prepared and watch as their eyes glaze over and they begin to stutter. Its quite satisfying when they have to ask you to repeat what it is you're looking for because they have never heard of it before (or are surprised that you have).
     
  14. Nov 9, 2009 at 6:31 PM
    #14
    DTacoms

    DTacoms Well-Known Member

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    Give that dealership a negative rep.:D
     
  15. Nov 9, 2009 at 6:36 PM
    #15
    fletch aka

    fletch aka www.BeLikeBrit.org

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  16. Nov 9, 2009 at 6:42 PM
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    BeefTaco

    BeefTaco WESTern Alliance: NORCAL COAST

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  17. Nov 9, 2009 at 6:45 PM
    #17
    ColtsTRD

    ColtsTRD .....

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    :laugh:
     
  18. Nov 12, 2009 at 9:44 AM
    #18
    cspcrx

    cspcrx [OP] Well-Known Member

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    They called yesterday to see how our service was. Lets just say I did not hold back. Told them how they treated me when I tried to get my suspension TSB done, Toyota gave me a reference number and they still played dumb, and now this weekend. They want me to bring it in again and work with a different service person. My fear is that things will really not change. Get a coke and a smile probably. The "Service Director" is the guy who played games on the suspension TSB. He wants to look at the bumpstops to see if they are hitting before ordering anything. I presume he manages all of these folks so I dont see how it will be any different. I told them if Toyota calls I will tell them the exact same thing. If there is someone that will treat me like I have an IQ above 10 I will go to them. Even if its a longer drive its worth it.
     
  19. Nov 12, 2009 at 9:46 AM
    #19
    98tacoma27

    98tacoma27 is gooder 'en chicken Moderator

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    Just make it hit the bump stops.............:devil:
     
  20. Nov 12, 2009 at 11:06 AM
    #20
    cspcrx

    cspcrx [OP] Well-Known Member

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    Maybe Homedepot could load it up and let me drive it around the parking lot. LOL
     
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