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Don't shop here!

Discussion in 'Toyota Trucks & SUVs' started by RedTaco02, Apr 23, 2008.

  1. Apr 23, 2008 at 8:01 PM
    #1
    RedTaco02

    RedTaco02 [OP] Newer Taco User

    Joined:
    Mar 8, 2008
    Member:
    #5146
    Messages:
    34
    Austin, TX
    Vehicle:
    02 Limited 4X4
    2.5'' camburg coil overs, deaver leafs, Throttle body spacer, S&B intake, Bent-Up front and rear bumpers, wench, Skid Row skid plates, superhides seat covers.
    I just wanted to express my complete and total hatred I have for
    Auto Parts Wharehouse.:frusty: This company has no respect for their customers. Their entire network is set up so the customer has to be hasled to get anything they messed up fixed. Every time I tried to get a problem fixed, they just wanted me to go away. This was a huge mistake from the get go. The first product was poor quality and filthy, not their fault. But to return a product was a huge deal. you have to wait for authorization, which takes 3 days. Then you have to argue about getting refunded for shipping back to them.
    Then when I ordered a different product, it showed up with a huge hole in it. Of course parts where missing. To get them to fix it, was way too much trouble. They didn't care, again.
    Anyways, This company has the worst customer service I have ever delt with. Every person just passed me off to someone else. So, please save your self the heart ache and shop some where else, please.
     
  2. Apr 28, 2008 at 6:36 AM
    #2
    99redtaco27

    99redtaco27 Member

    Joined:
    Jan 7, 2008
    Member:
    #4141
    Messages:
    19
    Lake Winni NH
    Vehicle:
    1999 sr5 ext 4wd
    workin on it -
    Same trouble with auto parts giant I think it was - sent me used(way used) parts, and it was HELL getting my $$$ back - thank goodness for credit card disputes - Otherwise I have NEVER had a problem ordering anything on-line or from E-bay
     
  3. Apr 28, 2008 at 6:40 AM
    #3
    neontrail

    neontrail ✈ ✈ ✈ ✈ ✈ ✈ ✈

    Joined:
    Apr 9, 2008
    Member:
    #5844
    Messages:
    10,155
    Gender:
    Male
    Idaho
    Vehicle:
    2004 NISSAN XTERRA XE/SE
    De-badged, Tint 20%, Blue 48 LED dome-light, .......
    thanks for the heads up
     
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