Entune Audio Plus

I hope someone can explain this; I just purchased a 2016 Tacoma SR5. I am able to synch both my Tracphone and my wife's Iphone with the Entune Audio Plus. I can upload the contaacts list from either phone. My problem is that I cannot get the contacts/favorites screen to open with the phone button on the steering wheel no matter what I try. Only the default phone screen appears. If I initiate a call using either handset, the contacts appear and come up with the phone button on the steering wheel, but as soon as the truck is turned off, the list disappears.
This seems counter productive. Why aren't the contacts saved in the radio?
Thanks in advance for any help.

 

Welcome to the forum.

The way I think it works is that by default it connects to the last phone used. If my wife and I get in the truck together, mine connects to my phone. If she gets in the truck by herself, it connects to her phone.

Her Camry seems to work the same way.

 

Confirmed.

I also have noticed (On my 2019) that the radio can/will auto connect to my phone and load her (my wife) BT Audio.