Entune issue

I’ve been having an intermittent issue with Entune for awhile now where it will disconnect the audio player (iPhone) that’s connected via Bluetooth. It doesn’t happen all the time and mostly will do it just after starting. I listen to audio books through my iPhone and it’s frustrating when it keeps doing this. Typically it resolves itself if I shut the engine off and restart. I’ve also had a few times where the whole Entune screen becomes unresponsive to touch. I took it to the dealer but they couldn’t replicate the issue so said there was nothing they could do.

Anyone have similar issues? Fixes?

Thx!

 

Mine has done a the freezing up a couple times as well. Also seems to have a hard time connecting to phone sometimes. Tried to answer a business call onetime while my music was cranked up and it didn't go through Bluetooth so the guy just heard my music until I figured out what was going on. Also likes to randomly eject whatever CD is in at the time. It's definitely quirky but my GMC Sierra I had before was WAY worse so I can live with this.

 

Have you unpaired it and then pair it back?

 

I’m thinking restore default factory settings and re-pair? Kinda like a reboot?

 

Have you updated it via USB?

 

No but it did updated last month over-air when Toyota pushed out that update

 

Is it this version?

 

Instead of restarting the truck, can't you just hold down the power button and reboot etunes?

 

Mine shows a bit different

 

I removed my iPhone settings from entune and deleted the entune profile from the iPhone Bluetooth and the re-added everything. Hope this does the trick

 

It might be your phone. My old android wouldn't stay connected to any vehicle I drove it in.

 

Log into Toyota’s website and download the latest update from September to a thumb drive.

 

Link?

 

What iphone are you using? and what version of IOS. If its older than a iphone 7 that's probs some of the issue.

 

iPhone 7

 

I'm rocking an iPhone SE and have no issues...music, messages, and calls work just like they should.

I would try deleting the Bluetooth settings from both entune and iPhone, restart both and then try pairing again. If it still doesn't work, try 'reset network settings' on the phone, but keep in mid that it will delete all of your saved wifi networks as well.

 

https://www.toyota.com/owners/

 

Is this different than the update Toyota pushed out to Entune over air in November?

 

I'm not sure what pushed out over the air, but the update on the website is from September 2017.

 

I bought the truck new in June 2018 so I definitely have the latest