Entune system restarting

I don't know what the proper term is for the touch screen system, assuming it's entune?

At any rate, I've notice an issue when my Iphone 5 is plugged into it, where it will start going into a mode where it's constantly re-starting.

It's just a like a computer re-booting.

Last week I was on a 3 hr trip, and it started to do it about 1.5 hrs into the trip. I actually timed it, and it was restarting every 8 minutes.

I unplugged my phone and it quit doing it.

I though it might have something to do with once it reached full charge on my phone battery....

But then the other day it restarted, and the battery hadn't yet reached full charge on my phone.

No clue at this point....

Anyone else have any issues like this?

 

This is a problem with Entune trucks going back into the second gen build.. contact your dealer.

In short, Entune has a history of being buggy and restarting/freezing/crashing.

The 2nd gen trucks had a software update that helped, but didn't fix completely.

 

Yes, absolutely ridiculous we have these issues on $40k+ trucks, but it is VERY common, and seems to be no real fix other then some claiming a software update will do the trick. Mine does this after an hr or so on the road. This and truck vibrations are pissing me off to the extent of dumping my truck.
My dealership is aware now, and said they will keep it on file, and be reminded every time I come in for a oil change.

 

First I would try and do a hard reset on my phone if it's doing it while plugged in, this may or may not help but worth a shot. Usually this fixes most Bluetooth issues while try to pair or being already paired to a system.

It could be worse, it could be a 50 or 60k truck and have similar problems

 

Do not plug your iphone into usb while it's also paired with bluetooth. Very common issue, and it's even mentioned in the owners manual. Use a USB adapter in the power outlet if you need to charge.

 

Thanks, that is helpful that at least there is a definitive cause, but sucks, cause that was a feature I did enjoy.....minor item, but liked not having to use the power outlet.

 

Just noticed this started happening in my truck as well. It restarted about 4 times today alone. I'm not even playing music.

 

Do you have an iphone and is it plugged in and connected to bluetooth?

 

Yes and Yes

 

Just undo one or the other and you'll be all set

 

You mentioned that a week ago, guess he didn't read it

 

At age 16 I ran the checkout at a grocery store. The day before a snowstorm, the place is FULL of people, literally an hour wait to get to one of the 18 registers. A woman walks in the front door, keep in mind it's so loud you almost have to yell to be heard, she comes up to me through the crowd and asks "ARE YOU OPEN TODAY". I said, "What the FUCK does it look like??". After getting fired for that, I've learned to just be nice when possible.

 

Had my Entune restart twice at about 25 miles into my trip today. Only had Nav and XM running. Android phone connected via bluetooth only.
Then had the Nav completely lock up at about 675 miles into my trip. Seems to of fixed itself when I stopped and shut the truck off and back on. Not too happy about that- I was sort of relying on it for directions and had to quick change over to Google maps on my phone in the middle of heavy traffic with several turns coming up.

 

Mine restarted for the first time today at 4308 miles on a 2 mile drive....I think it shut down 3 or 4 times. Craziness....

 

Does anyone know if there has been an Entune software update released yet for the 3rd gens? My radio restarted itself 11 times on my 25 minute commute to work this morning. It has never done this before. For the record I have a Samsung S5 and was only connected via Bluetooth and I was listening to XM.

 

Picked up my 2016 Tacoma TRD Off Road last Friday. While going through the features with the sales guy my head unit restarted 3 times. He shrugged it off and said to keep an eye on it. On my way home (15 minute drive) it restarted another 6 times. I brought it back to the dealer and asked them to update the software, but it was already at the latest rev. They are ordering me a new head unit, so fingers crossed that fixes it. I will update the thread when the new one is installed. Frustrating as hell!

 

Was it raining? Mine did this alot. I took it in and complained. They reset it. When I picked it up it immediately received an update. No issues since

 

It was cloudy, but no rain. Looks like I'm going to have to take my truck into the dealer yet again. You would think I bought a GM product or something...

 

Bumping this topic and adding my input.

Today it was very overcast and about to rain. I was listening to Pandora through my non-jbl entune stereo. Audio would drop out, then the system would restart. This happened several times. I switched it over to an HD radio station and it didn't restart. Then I switched it to bluetooth audio through my phone and it didn't restart. Didn't drive it that long under the last condition though.

Had the truck about a week, listening mostly through Pandora and today was the first time it restarted. When it restarted, each time it would cycle twice before coming back (toyota boot screen, everything, starts to come up, then everything black again and toyota boot screen). I have an Android (Note 4) phone. It will be interesting to see if we can find the actual cause. My assumption is Entune, but is it the app itself? If I listen just to bluetooth audio on my phone, which theoretically should not be running through entune, will it restart on me?

 

I have had my TRD for exactly 1 week and the head unit has been rebooting constantly. On one trip it restarted 12 times in 45 minutes. I have tried everything and have not found a magic bullet yet. Disabled bluetooth and unpaired phone, turned off HD radio, turned off the cache feature, listened to only radio, listened to XM. It has even restarted with the radio powered off! It also has nothing to do with rain or overcast. It reboots on sunny days and rainy days. Like I posted the other day, I am waiting for my new head unit to come in so Toyota can replace it. Hopefully that fixes the issue. I will update this thread once it's been installed - hopefully early next week or I am going to put my fist through the stupid thing!!!