1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Excellent Customer Service

Discussion in 'Discount Tire Direct' started by zeekevin, Dec 26, 2014.

  1. Dec 26, 2014 at 3:30 PM
    #1
    zeekevin

    zeekevin [OP] Well-Known Member

    Joined:
    Jan 5, 2012
    Member:
    #70020
    Messages:
    1,881
    Gender:
    Male
    San Diego
    Vehicle:
    2012 mgm dcsb 4x4 and 2008 swb x-runner
    Just order another set of wheels and wanted to say how amazing the customer service is with discount tire direct. With their support for forum users and phone support.

    My sales rep Addam took care of me from start to finish and gave me an excellent deal I could not refuse.

    1-888-459-4080 ext 51833. is number for contact
     
    jberry813 likes this.
  2. Dec 26, 2014 at 3:33 PM
    #2
    DeeKay21

    DeeKay21 Lieutenant Dan.

    Joined:
    Nov 11, 2008
    Member:
    #10651
    Messages:
    14,180
    Gender:
    Male
    Nevada/Utah
    Vehicle:
    06' TRD Sport 4x4
    I really like DT!! Been using them for years now. :)
     
  3. Dec 26, 2014 at 5:21 PM
    #3
    txmxer

    txmxer Well-Known Member

    Joined:
    Jun 20, 2010
    Member:
    #39228
    Messages:
    1,406
    Gender:
    Male
    California and Texas
    Vehicle:
    06 dc tacoma
    - Total Chaos 3.5 Long travel kit - Fox 2.5 coilovers w/ resis -Prerunner bumper -Fiberglass front fenders -Fiberwerx tt bedsides - Dmz Sua - fox 2.5x16 triple bypasses
    Not usually big on corporate stores like this when it comes to my truck but discount/american tire has been nothing but good to me. Great service
     
  4. Jan 3, 2015 at 11:32 PM
    #4
    Captain Stabbin

    Captain Stabbin Well-Known Member

    Joined:
    Oct 14, 2012
    Member:
    #88998
    Messages:
    455
    Gender:
    Male
    First Name:
    Justin
    SOMD
    Vehicle:
    2010 DCSB
    I bounce it offa stuff.
    I've ordered two sets of tires and a set of wheels from DTD and their customer service has been WAY above and beyond what I would've expected from a big chain tire store. Excellent people to do business with. I don't think I'll buy rolling stock from anywhere else from now on.
     
  5. Apr 27, 2018 at 7:57 PM
    #5
    swimmer

    swimmer Well-Known Member

    Joined:
    Apr 21, 2015
    Member:
    #153626
    Messages:
    2,488
    Gender:
    Male
    Tucson
    Vehicle:
    2016 TRDORAC4WD
    Didn't want to start a new thread but wanted to mention the excellent customer service I received recently from Discount Tire Direct recently .

    One of the tires I bought, after having inspected at a Discount Tire store was found to be defective. I emailed customer service with my order number and what the issue was with the tire. The tire was still within the warranty period as far as wear goes and no questions asked, they sent a replacement to the local store for me for free. Had it mounted and balanced for no charge and was on my way. Super service and would recommend to anyone with contrary will stand behind their sale.
     
  6. Apr 30, 2018 at 10:27 AM
    #6
    Discount Tire Direct

    Discount Tire Direct Wheel and Tire Guys Vendor

    Joined:
    Sep 18, 2008
    Member:
    #9321
    Messages:
    1,415
    Thank you so much to everyone in this thread for the kind words - we greatly appreciate your support and we truly do our best to treat our customer the way we expect to be treated :thumbsup:
     
To Top