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Excellent Service..

Discussion in 'All-Pro Off Road' started by jjbsocal, May 2, 2012.

  1. May 2, 2012 at 9:02 PM
    #1
    jjbsocal

    jjbsocal [OP] Well-Known Member

    Joined:
    Oct 12, 2011
    Member:
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    692
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    First Name:
    Jeff
    So☆Cal
    Vehicle:
    2010 DCLB PreRunner TRD Sport
    Camburg MT; 4.0 Spindles and UCA's, Fox Extended Travel with Resi's all 4 Corners, All Pro Expo Leaf Pack, Method Standard's, BFG AT's, DTLT's, 1st Gen TRD CAI, Magnaflow Pro Offroad Exhaust..
    I wanted to take a minute and let everyone know how great the guys at All Pro are, especially Stephen and Jesse..

    Long story short, I got the All Pro Expedition rear kit with Fox shocks and they both blew seals on my first run out.. Called Stephen to explain the problem and he took good care of me.. I ended up at the Fox factory today and they are being repaired under warranty..

    Jesse and Stephen were super patient with my questions and really listened to me..

    I strongly encourage everyone to get to know these guys and their products..

    -Jeff
     
  2. May 2, 2012 at 9:05 PM
    #2
    precoma

    precoma Well-Known Member

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    corey
    Crestline, CA
    Vehicle:
    2009 4x4 trd sport
    Total chaos UCA's, icon coils, deaver long travel leaf pack with icon resi's, k and n intake
  3. May 2, 2012 at 10:57 PM
    #3
    CJB4LFE

    CJB4LFE All-Pro Off-Road

    Joined:
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    Male
    First Name:
    Jesse
    So Cal
    Vehicle:
    02 Tacoma
    All-Pro 3-link, Currie axles, with Currie 9" centers, Detroit Front and ARB Rear.
    Thanks alot Jeff! We appreciate your business let us know how everything turns out so we can get your truck back on the road/trails. Summer time is around the corner so we'll keep everyone posted for our next day run at the San Bernardino Mtn trails. Thanks again, Jesse Q.
     
  4. May 2, 2012 at 11:19 PM
    #4
    CJB4LFE

    CJB4LFE All-Pro Off-Road

    Joined:
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    Messages:
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    First Name:
    Jesse
    So Cal
    Vehicle:
    02 Tacoma
    All-Pro 3-link, Currie axles, with Currie 9" centers, Detroit Front and ARB Rear.
    All joking aside, Thats a badass truck you got Corey! Hope we can see it in person on the trail sometime.
     
  5. May 3, 2012 at 8:29 AM
    #5
    TherealScuba

    TherealScuba Well-Known Member

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    Stephen
    Austin, Texas
    Vehicle:
    99 Single Cab 4x4
    Thank you very much Jeff, we appreciate the feedback!
    I am glad that fox is repairing those for you. If you have any other issues then give us a call!
     
  6. May 3, 2012 at 10:18 AM
    #6
    precoma

    precoma Well-Known Member

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    corey
    Crestline, CA
    Vehicle:
    2009 4x4 trd sport
    Total chaos UCA's, icon coils, deaver long travel leaf pack with icon resi's, k and n intake
    Thanks man I have no hate towards all pro I think they make quaility stuff just every other thread is about wheather or not they like all pro lulz. Yeah let me know I live in the san bernardino mountains so hit me up when you do a trail run
     
  7. May 3, 2012 at 10:22 AM
    #7
    nfs257

    nfs257 Well-Known Member

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    Chris
    San Diego
    Vehicle:
    09 DCLB PreRunner MGM SR5 Debadged
    Trac Performance built Prerunner
    Hey jeff what caused the seals to blow? You have me worried now because we have the exact same rear setup...
     
  8. May 3, 2012 at 10:58 PM
    #8
    CJB4LFE

    CJB4LFE All-Pro Off-Road

    Joined:
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    Jesse
    So Cal
    Vehicle:
    02 Tacoma
    All-Pro 3-link, Currie axles, with Currie 9" centers, Detroit Front and ARB Rear.
    Thanks alot for your feedback. That sounds good we can do a meet and greet, start the group up Dishpan then finish at the John bull trail. We'll keep you posted. Thanks, Jesse
     
  9. May 3, 2012 at 11:10 PM
    #9
    blackhawke88

    blackhawke88 wo ai ni bao bei ^_^

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    X2, maybe it's too long at compressed length, bottoms out before the bumps?
     
  10. May 4, 2012 at 5:00 AM
    #10
    Sublime

    Sublime Well-Known Member

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    Phoenix, AZ
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    Icon/All Pro.....chopped for 35's
    I think they're an inch short of extension too???

    I've seen the pack flex to 27"!
     
  11. May 4, 2012 at 8:42 AM
    #11
    CJB4LFE

    CJB4LFE All-Pro Off-Road

    Joined:
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    Jesse
    So Cal
    Vehicle:
    02 Tacoma
    All-Pro 3-link, Currie axles, with Currie 9" centers, Detroit Front and ARB Rear.
    Hey Jeff let me know what the outcome is from Fox and what we need to do to get your vehicle up and running. Thanks, Jesse Q.
     
  12. May 4, 2012 at 11:41 AM
    #12
    blackhawke88

    blackhawke88 wo ai ni bao bei ^_^

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    what you should do is cycle the rear suspension if you want to be sure.

    Grab a pair of OEM leaf springs and use just the main leaf to fully compress with the shocks on. If the shocks compress before the bump stops hit the frame, then will probably blow those shocks every trip out.

    Keep in mind that when you cycle the main spring on a spring-over-axle set up, you need to compensate for the thickness of the rest the leaf pack by putting a block of wood or something between the mail leaf and the axle.
     
  13. May 4, 2012 at 11:46 AM
    #13
    nfs257

    nfs257 Well-Known Member

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    San Diego
    Vehicle:
    09 DCLB PreRunner MGM SR5 Debadged
    Trac Performance built Prerunner
    My res is mounted to the body of the shock and my axle has a spot that shows the res hit the axle... So I adjusted the mounts this morning...
     
  14. May 4, 2012 at 11:47 AM
    #14
    SoCaltaco65

    SoCaltaco65 Well-Known Member

    Joined:
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    2011 DCSB 4x4 Offroad TRD
    Harbor Freight 110v welder garage fab parts.

    It's nice to see feedback like this after all the negetive replies/comments in the past. I for one have hesitated in purchasing from All Pro due to this, I will certainly reconsider this in the future. Keep up the good customer support.
     
  15. Jun 4, 2012 at 11:46 AM
    #15
    arrrghhh

    arrrghhh Well-Known Member

    Joined:
    Jan 19, 2009
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    #12748
    Messages:
    2,070
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    Denver, CO
    Vehicle:
    09 TRD Off-Road
    Custom Front Bumper, Smittybilt XRC-8, 3" OME lift, 33" Falken A/T tires
    Just ordered a set of rear brake lines.

    They're actually SHORTER than stock. wtf? So I figure "oh, they just sent front lines". So I email, and they said "actually, those look like FJ lines..." Awesome, so not even for my vehicle.

    It looks like I could use them on the front, and I figured hey if they screwed up maybe they'll cut me a deal and I could get these lines cheap since they already sent 'em - save them shipping back, and they make a little extra, right?

    Wrong. They offered to sell me the wrong lines at full price... I said I wasn't about to buy the wrong thing at full price.

    So in the end they are making it right. I guess I'm used to businesses throwing me a bone when they inconvenience me - I would've bought the wrong lines at a discount if they worked for my front end...

    This did kind of push my build back too - I was going to put new shocks & lines on at the same time, and now I have to make 2 trips out of it. Did the shocks, now I have to wait to do the lines... So much for preparing.

    Oh well.
    EDIT
    All-Pro is making up for this 100% - Thanks Sara!!
     
  16. Jun 4, 2012 at 11:39 PM
    #16
    jjbsocal

    jjbsocal [OP] Well-Known Member

    Joined:
    Oct 12, 2011
    Member:
    #65077
    Messages:
    692
    Gender:
    Male
    First Name:
    Jeff
    So☆Cal
    Vehicle:
    2010 DCLB PreRunner TRD Sport
    Camburg MT; 4.0 Spindles and UCA's, Fox Extended Travel with Resi's all 4 Corners, All Pro Expo Leaf Pack, Method Standard's, BFG AT's, DTLT's, 1st Gen TRD CAI, Magnaflow Pro Offroad Exhaust..
    Got the shocks back from Fox last week and installed them over the weekend..

    I will let everyone know how they perform soon.. so far huge difference.. they are riding nice..
     
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