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EZ Down (do not order it!)

Discussion in '2nd Gen. Tacomas (2005-2015)' started by Viper-2, Oct 26, 2007.

  1. Oct 26, 2007 at 3:40 AM
    #1
    Viper-2

    Viper-2 [OP] Secret Agent

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    Keith
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    I ordered the new EZ down tailgate damper for Tacomas and got it yesterday. It cost $69.99 plus shipping. I was going to review it and ask for a group buy, I have been in touch with EZ down and Denise from there for a month or so. They just debut the new EZ down for the 05+ Tacoma (2 weeks ago) and I was going to be the gineau pig. I was excited to get this as I really wanted that feature. I am dissapointed to say the least.


    1) The tailgate cable gets too crowded with the EZdown piston and tail screw so it binds and makes no room to shut the tail. I could NOT shut my tailgate with the EZ down on the truck more than 85% of the way...useless.

    2) I was major dissapointed in the damping effect. In their video it shows the Fords tailgate lowering at a nice pace. not too slow and not too fast. This one comes down really quick, far too quick...it needs more damping. I was thinking how I may have returned it just for that if problem #1 didn't exist.

    3) Install was okay but not nearly as easy as on the American trucks. The stupid bracked they make you use and remove the far tailgate bolt is strange. The tail bolt uses a star pattern and I hate those. They strip like mad. On the US trucks there was no need for this bracket.

    The engineers really dropped the ball on this one. I assured I installed correctly (the directions are not that hard) a few times over. My wife and i were left thnking "what the hell were they thinking? Are they serious?" I am going to speak with them today to find out what's up and give them some feedback I am sure they didn't want.

    Not worth $70...nor $10. Yet. I will let you know how it goes if interested.

    Keith
     
  2. Oct 26, 2007 at 3:55 AM
    #2
    007Tacoma

    007Tacoma I dub thee malicious!

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    I am sorry that stunk so badly.

    Thanks for letting us know about it. I am interested to see if their customer service is better than their engineering...
     
  3. Oct 26, 2007 at 7:51 AM
    #3
    nd

    nd Radical Town. It's a hell of a place!

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    give em hell viper!
     
  4. Oct 26, 2007 at 8:45 AM
    #4
    Viper-2

    Viper-2 [OP] Secret Agent

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    I spoke with Cindy at EZ down a little while ago. She heads up the development department & sales for EZ down and Stabilus.

    We went over some of the problems and she asked if I could do a writeup and take some pictures of the problems. I balked at first (after all I'm not their engineer) but she offered to let me just keep it and she will give me a full credit right there if i would help out.

    I said cool. Fact is, she said it's a new product and it seems to be a cable binding problem. She said the damper problem would get better after about 15 to 20 revolutions of up/down on the tailgate so I tried that and it still is too soft.

    She also said they (sales team) were going to Las Vegas this weekend and this product was to debut there! I laughed and said: Man, you better not have anyone try it on the spot or they'll be hell to pay. She said she was going to call them right away to have the Tacoma set stopped.

    Now I wondered: I don't know how this works but shouldn't they have tried it on all the Tacoma types first? I mean, assuming it is a trim line thing? I doubt it is: after all I never heard of the tailgate being different on any model Tacoma...at least the PreRunners after 05.

    I took pictures and informed them of the problem. I told her if we could get this problem fixed we could sell a lot via a group buy. She said she would love to work with me on that when we clear this issue up.

    I'll let you know what happens...
     
  5. Oct 26, 2007 at 9:17 AM
    #5
    Don G

    Don G Old Goat

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    Viper - - I must have missed some part of the story - - Didn't they try it out on a Tacoma when they designed it?? That is really a problem with a lot of things - whoever designs and sells an item should be made to use it themselves for a year before selling it to the public! ! ! Good luck with your development of their product! !!

    Don G :)
     
  6. Oct 26, 2007 at 9:19 AM
    #6
    Viper-2

    Viper-2 [OP] Secret Agent

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    Yeah you would think so huh. I am going to talk to her at length on Monday and ask her that very question.
     
  7. Oct 26, 2007 at 5:10 PM
    #7
    spp

    spp OC, Kalifornia

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    Was your tailgate stock or did you have any extra weight to it ala gatorsaver? Almost ordered one but thought I would wait for a review first.
    Thanks for that and please keep us informed if they fix it.
     
  8. Oct 27, 2007 at 4:02 AM
    #8
    Viper-2

    Viper-2 [OP] Secret Agent

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    It's definitely a cable problem. There is no room for the stock cable to fit so it either pops out or jams up and the gate can't close.

    It's an obvious flaw. I'll certainly keep you updated though.
     
  9. Feb 26, 2009 at 7:28 AM
    #9
    TRDfly

    TRDfly Well-Known Member

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    I had the same problem!!!!!

    Anyone know who else makes something like this THAT WORKS??
     
  10. Feb 26, 2009 at 7:31 AM
    #10
    sliverworm

    sliverworm Well-Known Member

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    cool, yeah I would be interested in this after the bugs are fixed, do they also offer hood dampers?
     
  11. Feb 26, 2009 at 7:34 AM
    #11
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Moderator

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    FlimFlubberJAM
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    It cant be too difficult to make your self. you can buy a strut from Pep Boys for around $20.00, and them make it work on your truck.
     
  12. Feb 26, 2009 at 9:11 AM
    #12
    Marc M

    Marc M Dirty White Boy

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    I have it, love it, it works great.

    Marc M
     
  13. Feb 26, 2009 at 9:22 AM
    #13
    808trdsport

    808trdsport Well-Known Member

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    when i spoke with Cindy she told me what to so about the cable.
    while holding the tailgate slightly open, pull the cable out towards the side of the truck. Do this a couple times and shut the tailgate. this worked for me. She also told me about the struts they used are the only size they could fit in there. So the rate of dampening is different than the videos. Cindy was real helpful, but basically said thats our product.
     
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