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Factory/dealer ceramic coating? Did I get screwed?

Discussion in '3rd Gen. Tacomas (2016+)' started by bacollier90, Jun 11, 2019.

  1. Jun 11, 2019 at 8:19 PM
    #1
    bacollier90

    bacollier90 [OP] Well-Known Member

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    So I will claim ignorance on this one... I may be at fault but I want to know if someone has had a similar experience

    When I bought my truck in April it was cloudy and evening. When I got it in the garage I noticed water spots. It rained for about 4 days after. Once it dried, I noticed the same spots so I tried to wash it and get them to come off. It appeared as if they were under the clear coat. I took it back and they said “did it rain the day you got your truck?” The answer was no but I thought that was an odd question. He said they do a coating and they would have to take the truck to detail to get the spots out. I did not ask near enough questions. I took it in and they cleaned up the spots. Mind you this is a brand new truck. Again it was cloudy when I picked it up. Once it was in the sun I noticed a few swirl marks but nothing major or worth noting.

    Fast forward two months and I have been researching diy ceramic coatings and it got me thinking that must be what they removed.

    I bought a truck they had on their lot and did not pay extra for any type of coating. Only add ons for were floor mats and tube steps.

    So, what did they take off of my truck. Did I get screwed out of a ceramic coating? If I didn’t pay for it to begin with should I expect them to return the truck to what it was when I bought it? Should I just move on and accept they will never do a job that will meet my high expectations and do it myself?
     
  2. Jun 11, 2019 at 8:35 PM
    #2
    Vbpiper

    Vbpiper Well-Known Member

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    Personally, I would move on. If you didn't pay for it, no loss to you. Put on whatever coating you like. Then you know what you have and how it was done. Life's to short to worry about that, IMHO.
     
  3. Jun 11, 2019 at 9:21 PM
    #3
    Ronzio

    Ronzio Well-Known Member

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    Well if it had ceramic coating on it...I can tell you that stuff is a real bitch get off. The paint has to be perfect before you apply it for precisely this reason.
     
    Aldo98229 likes this.
  4. Jun 11, 2019 at 10:23 PM
    #4
    bacon_st

    bacon_st Well-Known Member

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    Anything you hear with the words "coating" should be considered snake oil.
     
  5. Jun 12, 2019 at 3:24 AM
    #5
    mds08

    mds08 Rodwy Knuckles

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    Strong soap like Dawn have been known to remove it. Pre cleaners will take it off. Ceramic coating is way over priced and way over rated!
     
  6. Jun 12, 2019 at 5:26 AM
    #6
    bacollier90

    bacollier90 [OP] Well-Known Member

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    Salesman made a big deal about who they had to have remove it. It actually ended up being their body shop, which is more expensive than one of their $10/hr detail kids.
     
  7. Jun 12, 2019 at 5:32 AM
    #7
    Clearwater Bill

    Clearwater Bill Retire from work, but not from life.

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    Remove what? The spots?

    It didn't come from Toyota with ceramic, and I'd bet a week's worth of my lunchtime diet Coke that there was no 'ceramic coating' applied at the dealer.

    Much more likely they had applied some spray on waxy stuff to make it all shiny, but those $10 kids did it over existing hard water spots.

    I'd just start fresh with a clay, polish wax process of your choice. Actually I don't use clay anymore, just a nanoskin autoscrub.
     
  8. Jun 12, 2019 at 6:20 AM
    #8
    Bleep100

    Bleep100 TOYOTA 4 LIFE

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    My friend bought a F150 with factory wax and it lasted years .
     
  9. Jun 12, 2019 at 6:41 AM
    #9
    mds08

    mds08 Rodwy Knuckles

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    Auto Armor, lol.
     
  10. Jun 12, 2019 at 7:03 AM
    #10
    Boghog1

    Boghog1 Jack of all trades, master of none.

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  11. Jun 12, 2019 at 7:14 AM
    #11
    TriniPhantom

    TriniPhantom Well-Known Member

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    I highly doubt the dealer would put on a ceramic coating for free. Must be some kinda wax or the like which was incorrectly applied. It'll buff out.
     
    Boghog1 and Blais03 like this.
  12. Jun 12, 2019 at 7:26 AM
    #12
    barelfly

    barelfly Well-Known Member

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    There has been some info out regarding moisture getting into the clear coat during transport. The white wrap that is put on the vehicles, moisture gets underneath and then leaves cloudy like spots of some sort. I have it on my truck, which is only 3 weeks old.

    The servic manager printed off the TSB for me, it calls for heat to a specific range to remove the spots. Someone on here posted about it and used a hair dryer to remove them. I take my truck in on Friday to see if it can be removed. It runs down from passenger side across hood and back up to drivers side glass. It looks like a residue that was left from something. Weird and drives me batty.

    I hope thy can get it out.

    But perhaps that is what was on your truck?
     
  13. Jun 12, 2019 at 7:31 AM
    #13
    cruxofthebisquit

    cruxofthebisquit Well-Known Member

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    OME and worth every penny.
    FIFY

    'and then the transmission went out.'
     
  14. Jun 12, 2019 at 8:19 AM
    #14
    Sungod

    Sungod Well-Known Member

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    Water spots are usually calcium build up. I get them when I park near a sprinkler. Calcium neutralizes acid so using a slightly acidic cleaner like vinegar. Going over with a soft vinegar dampened rag will likely remove the spots and make your truck smell great.
     
  15. Jun 12, 2019 at 8:49 AM
    #15
    btcca4

    btcca4 Well-Known Member

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    Been said before, but a word to the wise.. Just say "NO" to any special dealer applied paint coatings. Unless you can research the product & watch a trained professional apply it to your vehicle for "hours" that it must be carefully applied, the answer is No.
     
  16. Jun 12, 2019 at 1:05 PM
    #16
    bacollier90

    bacollier90 [OP] Well-Known Member

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    This could definitely be the answer. Sounds exactly like what was on my truck. Heat makes sense as to why they had to take it to the body shop and not the cheap detail kids. Do you have a copy of the TSB?

    Again, I did not and would not have requested any special coating and it was not on any documentation that anything of the sort had been added. That is why I was so confused.
     
  17. Jun 12, 2019 at 1:18 PM
    #17
    Bleep100

    Bleep100 TOYOTA 4 LIFE

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    Sounds like you got the extra special coating .
     
    btcca4 and cruxofthebisquit like this.
  18. Jun 12, 2019 at 2:06 PM
    #18
    cruxofthebisquit

    cruxofthebisquit Well-Known Member

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    OME and worth every penny.
    This sounds likely, something that they're noticing happening a lot off the trucks.

    Factory anything 'coated' is just another way to say 'vig'.
     
    TacomaMike37 likes this.
  19. Jun 12, 2019 at 2:15 PM
    #19
    bonifacio

    bonifacio Well-Known Member

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    I met a guy on these forums once who was telling me about ceramic coating from Amazon. Came in a small bottle for like $20. Swore by it.
    To me, I don't think it's worth the $500-800 the dealer charges. It's a huge money maker for them.
     
  20. Jun 12, 2019 at 2:35 PM
    #20
    jmneill

    jmneill Well-Known Member

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    Bought the wife a new Camry in 2013. It's now sitting at just under 80K on the odometer. Had a neighbor over for a BBQ the other day ask me how often I waxed it. To his great surprise, the answer was it hadn't ever been waxed. lol

    Don't let bugs build up, hand wash and dry, but I'll pass on the ceramic coating $$$. Wouldn't be interested in one at half the price I see most paying.
     

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