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Factory/dealer ceramic coating? Did I get screwed?

Discussion in '3rd Gen. Tacomas (2016+)' started by bacollier90, Jun 11, 2019.

  1. Jun 14, 2019 at 7:40 PM
    #41
    barelfly

    barelfly Well-Known Member

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    @crashdb

    Why would you be hesitant for paint to be done? Especially if I mentioned the best auto body shop in the state and the service mgr agreed that’s the place to take it? I know it’s not factory but these days, the process from the top of the line shops is just as good, no?

    Just curious for your thoughts. Thanks for the links to the detailers as well. Much appreciated.
     
  2. Jun 14, 2019 at 7:44 PM
    #42
    crashdb

    crashdb Makin' it Rain

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    Stuff that my wife thinks I don't need.
    Mostly because the dealership is involved. I have little trust for them. Although it does sound like they've attempted to take care of you. I also worry about the level of work from the body shop. If it's a well regarded shop and you feel comfortable with them I say go for it.
     
  3. Jun 14, 2019 at 7:48 PM
    #43
    barelfly

    barelfly Well-Known Member

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    @crashdb
    Thanks for the replies. I’ve held the survey response back because of this issue. So, the sales guy has been really good helping get me in on the days I want to come in. And the service manager has been good about it. I’ll see what the region rep says and mention the pro detail on their dime prior to paint. I’m Sure that will be cheaper for them, if it works at least.

    Thanks for your help.
     
  4. Jun 14, 2019 at 7:57 PM
    #44
    Bleep100

    Bleep100 TOYOTA 4 LIFE

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    I think the dealerships paint better than Toyota Manufacturing .
     
  5. Jun 14, 2019 at 7:59 PM
    #45
    crashdb

    crashdb Makin' it Rain

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    Stuff that my wife thinks I don't need.
    Toyota paint is pretty pathetic. I hope it all works out. I'm sure it's a huge pain.
     
  6. Jun 19, 2019 at 6:35 PM
    #46
    barelfly

    barelfly Well-Known Member

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    @crashdb

    Update for today. The Toyota dealer rep wants to run the hood through the heat process once more. He doesn’t think it was done the way it should have been done, so taking it in on Tuesday to a different dealer that hires a vendor to do it.

    From there, if they can get it corrected, I’m going to suggest high end detail before paint. I didn’t get to talk to the rep today, my wife had to take the truck in but called me while sitting with him.

    So, let’s see where this goes next.
     
  7. Jun 19, 2019 at 7:14 PM
    #47
    Bleep100

    Bleep100 TOYOTA 4 LIFE

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    They should have to pay for your time.
     
    bacollier90 [OP] likes this.
  8. Jun 19, 2019 at 7:20 PM
    #48
    barelfly

    barelfly Well-Known Member

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    @Bleep100

    Yes, that is also going to be brought up in the next conversation. I do get a loaner next week. But, this is becoming a hassle. See what I can get out of this.
     
  9. Jun 19, 2019 at 7:24 PM
    #49
    HAIRYTACO

    HAIRYTACO Well-Known Member

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    Lasts for years (as long as you use our special booster product every few months)
     
    Last edited: Jun 19, 2019
  10. Jun 27, 2019 at 2:25 PM
    #50
    barelfly

    barelfly Well-Known Member

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    Most recent update. Took the truck into the local dealer who goes through a body shop for this TSB. They do a different process, bake the impacted area at spec temp for specific time. I couldn’t get much detail from the service director but from what I can tell, it is gone now. The truck sat out overnight at the dealer and we had one of our usual summer sprinkle storms accompanied by wind and blowing dirt, so I need to wash it to see if there is anything left.

    But, from what I can tell, it should be good. I’ll post this weekend after I give it a full detail - finally! Been waiting for a month to clay it and give it a fresh coat of wax.
     
    bacollier90 [OP] likes this.
  11. Jun 27, 2019 at 2:32 PM
    #51
    crashdb

    crashdb Makin' it Rain

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    Stuff that my wife thinks I don't need.
    :headbang:
     
    barelfly likes this.
  12. Jun 27, 2019 at 2:49 PM
    #52
    Aldo98229

    Aldo98229 Well-Known Member

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    “Ceramic coating” is the current buzzword. And dealers love to charge thousands of dollars for the current buzzword.

    OP: I assure you the dealer didn’t apply ceramic coating to your truck out of the kindness of their heart and didn’t charge you for it. That would go against everything everyone knows about dealers.

    Cheers.
     
    Boghog1 likes this.

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