1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Glassworks Is making me mad

Discussion in 'Long Travel Suspension' started by aportis72, Jun 26, 2012.

  1. VirginiaBound

    VirginiaBound Whyareyoureadingthis?

    Joined:
    Jun 22, 2009
    Member:
    #18755
    Messages:
    7,209
    Gender:
    Male
    First Name:
    Sam I am, green eggs and ham
    North of Maine, South of Spain
    I did the same with no response. I called everyday at least 10 times a day for a week as well as a dozen or more emails in that same week. Once I sent the email letting him know I canceling my order he send an email repsonse within minutes asking why I was canceling and more petty bullshit about the dye's coming out grey rather than the correct black.

    If you get ahold of him tell him I said next time he needs to add more dragons to his cool stories.
     
  2. BenJammn5

    BenJammn5 RN

    Joined:
    Feb 5, 2009
    Member:
    #13326
    Messages:
    1,422
    Gender:
    Male
    San Francisco
    Vehicle:
    09 TRD-Off Road PreRunner
    TRD cat-back with Spintech prostreet muffler, AFE Pro dry S intake, 16" SCS F-5 305/70 GT Radial MT, 2.5 RaceRunner Coilovers: Maxtrack Spindles 4": Sway bar delete,Rear Bilstein 5100+TSB leaf pack, DSM UCA, All Pro IFS skid, Cab mount chop, bed cab locks, Black badges, 3K fogs, 6K FX-R Morimoto projectors with 55watt ballast, color matched eyelids, fog mod, cheap rear dust lamps from autozone, Color match Satoshi Grill, Hood scoop, rear bumper by BTF, color matched Glassworks bed caps, Wet Okole seat covers
    Try it, Kartek is a glassworks distributor and they will not charge you extra for the assistance as glassworks is close by. Tim sells his rear bumper caps for 150, kartek charged me 150
     
  3. anthony250f

    anthony250f Well-Known Member

    Joined:
    Feb 18, 2012
    Member:
    #73066
    Messages:
    7,283
    Gender:
    Male
    First Name:
    Anthony
    goleta/santa barbara, ca
    Vehicle:
    97 5 speed 4x4 v6
    lt
    glasswork has a nice dezert rangers discount
     
  4. MotoXdoer

    MotoXdoer taco?

    Joined:
    May 26, 2009
    Member:
    #17677
    Messages:
    1,633
    Gender:
    Male
    First Name:
    Nate
    San Luis Obispo, Ca
    Vehicle:
    06 Prerunner 4.0 a/c beast
    k&n cai 63 series intake, blacked out headlights, blacked out tailights, magnaflow pro offroad 17115 dumped, URD competetion y-pipe, total chaos 3.5" long travel, fox 2.5x8" remote resevoir shocks, allied 4" spindles, toytec 2" AAL, 20% tint up front and 5% rear, satoshi grille, ddm 50w 6000k hid's. wet okole custom trd seat covers with heaters. 4:56 nitro gears with arb rd129 air locker, arb ckmta12 dual air compressor.
    Mine came with shitloads of spider cracks and blemishes. Tim never called me back on them. I paid 150 extra for a shitty gel coat job
     
  5. lembowski

    lembowski Rompin Around

    Joined:
    Jul 29, 2009
    Member:
    #20347
    Messages:
    6,933
    Gender:
    Male
    Mission Valley
    Vehicle:
    09 LT, Caged, 4WD
    X2 on the gelcoat I requested dark grey and they gave me light grey super thin. No return on my calls regarding that. And it took them 4 weeks to complete, with harrassing calls from myself and my shop to get them.
     
  6. 04LTtacoma

    04LTtacoma Well-Known Member

    Joined:
    May 15, 2010
    Member:
    #37190
    Messages:
    11,147
    Gender:
    Male
    Vehicle:
    2004 SR5 TRD tacoma
    Camburg LT
    It's going to be awhile. Glass fenders took me a few weeks almost a month. My glass bedsides took about a month...
     
  7. lembowski

    lembowski Rompin Around

    Joined:
    Jul 29, 2009
    Member:
    #20347
    Messages:
    6,933
    Gender:
    Male
    Mission Valley
    Vehicle:
    09 LT, Caged, 4WD
    Mike does have someone answering phones now, his name is Devon.
     
  8. aportis72

    aportis72 [OP] Well-Known Member

    Joined:
    Dec 29, 2011
    Member:
    #69577
    Messages:
    291
    Gender:
    Male
    First Name:
    Austin
    Supercharger
    After like the 15th call today Tim answered. I was nice told him I need my order and want to know where it is. He put me on hold a few times I think called the shipping company and then said it will be delivered tomorrow. I Asked him specifically are you sure it will be here tomorrow. He said yes the shipping company said it would be and he will pull my invoice and put it on his desk and call me tomorrow personally and make sure they get delivered. I then told him he is very hard to get a hold of and he said he was very sorry and that with race season they have been working around the clock. If they are not here by 5 tomorrow I call the credit card company and get mu money back. Check back tomorrow and I will give you all an update.
     
  9. Trifenix

    Trifenix Well-Known Member

    Joined:
    Jan 11, 2011
    Member:
    #49090
    Messages:
    1,228
    Gender:
    Male
    so cal
    Vehicle:
    99 Tacoma LT Prerunner
    One can only imagine if glassworks had good customer service on par with its fitment...prolly blow away competition. Owell lol.
     
  10. mjp2

    mjp2 Living vicariously though myself Thor

    Joined:
    Feb 16, 2007
    Member:
    #924
    Messages:
    17,283
    Gender:
    Male
    First Name:
    Milton Juevos Portimous II
    NJ
    Vehicle:
    '06 TRD Access Cab, v6, 6-speed
    Scaffolding and a painted grill
    Next time you speak with him you'll be told that the shipping company sent them to the wrong address and that they were returned to Glassworks, so he'll have to ship them out again.

    He's given me and at least 2 other people this exact line.
     
  11. anthony250f

    anthony250f Well-Known Member

    Joined:
    Feb 18, 2012
    Member:
    #73066
    Messages:
    7,283
    Gender:
    Male
    First Name:
    Anthony
    goleta/santa barbara, ca
    Vehicle:
    97 5 speed 4x4 v6
    lt
    I'm so glad I didn't have to deal with shipping.....sounds like a nightmare
     
  12. aportis72

    aportis72 [OP] Well-Known Member

    Joined:
    Dec 29, 2011
    Member:
    #69577
    Messages:
    291
    Gender:
    Male
    First Name:
    Austin
    Supercharger
    I asked him what it said on the shipping address like the one he sent to the company and before I told him I made him read it to me it was correct. So like i said i either get them tomorrow or get my money back.
     
  13. tostidos

    tostidos Well-Known Member

    Joined:
    Dec 24, 2010
    Member:
    #48149
    Messages:
    4,709
    Gender:
    Male
    First Name:
    Chris
    Apple Valley, CA
    Vehicle:
    07 LT 6spd
    you probably took someone elses order they were waiting on lol
     
  14. Cr250jumper

    Cr250jumper Señor member

    Joined:
    Dec 2, 2010
    Member:
    #47033
    Messages:
    10,247
    Gender:
    Male
    The moon
    Vehicle:
    50 shades of tan
    Tacoma with some stuff melted to it
    I agree, love the fenders but cant back them with all of the poor customer service

    Same story here too
     
  15. anthony250f

    anthony250f Well-Known Member

    Joined:
    Feb 18, 2012
    Member:
    #73066
    Messages:
    7,283
    Gender:
    Male
    First Name:
    Anthony
    goleta/santa barbara, ca
    Vehicle:
    97 5 speed 4x4 v6
    lt
    When I got to the shop no one was there....scared the shot out of me...so I went around back and asked the guys making the glass where Tim was....they said "i don't know any time" (mexican guy) and I explained to him that I was there to pick up fenders....he checked and they were there.
     
  16. BenJammn5

    BenJammn5 RN

    Joined:
    Feb 5, 2009
    Member:
    #13326
    Messages:
    1,422
    Gender:
    Male
    San Francisco
    Vehicle:
    09 TRD-Off Road PreRunner
    TRD cat-back with Spintech prostreet muffler, AFE Pro dry S intake, 16" SCS F-5 305/70 GT Radial MT, 2.5 RaceRunner Coilovers: Maxtrack Spindles 4": Sway bar delete,Rear Bilstein 5100+TSB leaf pack, DSM UCA, All Pro IFS skid, Cab mount chop, bed cab locks, Black badges, 3K fogs, 6K FX-R Morimoto projectors with 55watt ballast, color matched eyelids, fog mod, cheap rear dust lamps from autozone, Color match Satoshi Grill, Hood scoop, rear bumper by BTF, color matched Glassworks bed caps, Wet Okole seat covers
    I could probably just drive to the shop, introduce myself as Jon Doe and say that I have a set of bedsides and fenders on hold. Free fiberglass!

    JK, but I bet if there is some guy out there with zero integrity this would work.
     
  17. aportis72

    aportis72 [OP] Well-Known Member

    Joined:
    Dec 29, 2011
    Member:
    #69577
    Messages:
    291
    Gender:
    Male
    First Name:
    Austin
    Supercharger
    T minus 1 hour
     
  18. aportis72

    aportis72 [OP] Well-Known Member

    Joined:
    Dec 29, 2011
    Member:
    #69577
    Messages:
    291
    Gender:
    Male
    First Name:
    Austin
    Supercharger
    T minus 30 minutes.
     
  19. aportis72

    aportis72 [OP] Well-Known Member

    Joined:
    Dec 29, 2011
    Member:
    #69577
    Messages:
    291
    Gender:
    Male
    First Name:
    Austin
    Supercharger
    and... Fuck You Glassworks.
     
  20. anthony250f

    anthony250f Well-Known Member

    Joined:
    Feb 18, 2012
    Member:
    #73066
    Messages:
    7,283
    Gender:
    Male
    First Name:
    Anthony
    goleta/santa barbara, ca
    Vehicle:
    97 5 speed 4x4 v6
    lt
    call the shipping company
     
To Top