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    Quick Links: Recovery kit, starter pack? Smittybilt X20 10K install Jacks that work with an impact/drill driver? Portable Hand Winch / Cable Puller Shovel/Ax RHINO recovery gear

Hi lift jack customer service

Discussion in 'Recovery' started by slowtacotruck, Sep 10, 2018.

  1. Sep 10, 2018 at 7:14 AM
    #1
    slowtacotruck

    #1
    slowtacotruck [OP] Well-Known Member

    Joined:
    Jul 29, 2017
    Member:
    #225354
    Messages:
    786
    Vehicle:
    17 offroad
    stuff
    I emailed customer service for hi lift and they responded to me within a few hours. I was so impressed by the customer service that I needed to do a review on here. The product is pretty good as well.
     
    slowtacotruck, Sep 10, 2018
    #1
    mcharfauros, Pella, honda50r and 2 others like this.
  2. Sep 10, 2018 at 8:04 AM
    #2
    Pella

    #2
    Pella Well-Known Member

    Joined:
    Apr 28, 2017
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    SSMDCSBORFTMFW
    What was your reason for contacting them?
     
    Pella, Sep 10, 2018
    #2
    SR-71A likes this.
  3. Sep 10, 2018 at 8:15 AM
    #3
    slowtacotruck

    #3
    slowtacotruck [OP] Well-Known Member

    Joined:
    Jul 29, 2017
    Member:
    #225354
    Messages:
    786
    Vehicle:
    17 offroad
    stuff
    It was in Reference to the strap length on the lift mate. They advised the shorter straps were a redesign.
     
    slowtacotruck, Sep 10, 2018
    #3
    Pella[QUOTED] likes this.
  4. Sep 11, 2018 at 6:21 AM
    #4
    mcharfauros

    #4
    mcharfauros IG: mcharfauros

    Joined:
    Apr 21, 2017
    Member:
    #216893
    Messages:
    4,256
    Gender:
    Male
    First Name:
    Mike
    MO
    Vehicle:
    2017 Black TRD OR DC
    Dumb Truck Thangs
    Good to know if I ever have an issue with their products, the customer service department will be on top of things.
     
    mcharfauros, Sep 11, 2018
    #4

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