1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

How long for spring TSB parts?

Discussion in '2nd Gen. Tacomas (2005-2015)' started by buddywh1, May 5, 2010.

  1. May 5, 2010 at 6:24 PM
    #1
    buddywh1

    buddywh1 [OP] Well-Known Member

    Joined:
    Apr 23, 2010
    Member:
    #35825
    Messages:
    1,452
    Gender:
    Male
    Philly PA
    Vehicle:
    07 DC SR5 4x4
    It's been about about 14 days now since I took my '07 4x4 DC in loaded with landscape rock and the dealer agreed it was saggy and a "rough ride". I figure I'll give till next Monday before bugging the service manager about it.

    When they ordered the parts they told me they were 'back ordered' at Toyota and it would take a week to 10 days. Does this sound right? I'm kinda curious how long it has taken some others to get the TSB completed. My trucks coming up on 36 month so the warranty is expiring...I'd absolutely hate it if the parts didn't come in time and I missed getting this done.

    Also: the TSB says my truck should get the shocks; I read a post that suggests they are the same Bilsteins come on the TRD.

    Is this true? if so: the Sport or the Off Road?
     
  2. May 5, 2010 at 6:26 PM
    #2
    Toobold

    Toobold Active Member

    Joined:
    Mar 2, 2010
    Member:
    #32418
    Messages:
    37
    Gender:
    Male
    I called my dealer here in Virginia Beach about 2 weeks ago and 2 days later they called and said bring it in.
     
  3. May 5, 2010 at 6:46 PM
    #3
    TakDwn

    TakDwn Well-Known Member

    Joined:
    May 1, 2010
    Member:
    #36357
    Messages:
    192
    Gender:
    Male
    PA
    Vehicle:
    2010 Tacoma DC V6 Shortbed 4x4
    Bili's all around, front 5100's at 1.75", rear TSB w/AAL, 265x75/16 BFG AT, Wheelers steelies Type B 4" bs, LEER cap, Tinted, Relentless hybrid sliders welded, Cab mount chop, Plastic trimming, Sock retros, Mirror lift, Satoshi with old school emblem, WeatherTechs, Mudlaps gone, RedLine hood struts, Fumoto valve, Tailgate clamped, Console organizer, Mobtown Offroad Front Recovery Bar
    This afternoon I stopped in to talk to the dealership service manager...was referred to him by the sales guy.
    After a bit of resistance by the service manager to place the order, it was finally done. During a phone conversation (that I was listening to), I heard that the parts are on nationwide back order. He came over to tell me about the back order but said he'll have them by this Monday. Don't know how they can be on nationwide back order and have them by this monday.:confused: But whatever, as long as they get on sometime soon I'm happy.
     
  4. May 5, 2010 at 6:47 PM
    #4
    dieselstaco

    dieselstaco Well-Known Member

    Joined:
    Oct 9, 2009
    Member:
    #24037
    Messages:
    95
    Gender:
    Male
    Northern Nevada
    Vehicle:
    2012 Tundra Rock Warrior
    i had mine done about a month ago and it was a 5 day turnaround to get them in and installed
     
  5. May 5, 2010 at 7:13 PM
    #5
    KPT

    KPT sees what you did there.

    Joined:
    Sep 3, 2009
    Member:
    #22227
    Messages:
    32,339
    Gender:
    Male
    Vehicle:
    09 Prerunner
    Katskin leather interior, Satoshi grille, Bilstein 5100's @ 1.75, rear leaf TSB, magnaflow exhaust, 18x9 BBS RW's, 275/65/18 Nitto TG's, black headlights, black taillights, Hella Supertones, weathertechs, EFX tri-fold tonneau, n-Fab steps
    Got mine done 2 weeks ago. It took 4 days for them to come in.

    There was someone else who posted a thread last week about being fed a line about a backorder as well.
     
  6. May 5, 2010 at 7:20 PM
    #6
    skywalker1000rr

    skywalker1000rr Well-Known Member

    Joined:
    Apr 14, 2010
    Member:
    #35284
    Messages:
    58
    Gender:
    Male
    Atlanta
    Vehicle:
    10 TRD 4x4 Sport
    Got it done last week, took a total of 1 1/2 days for everything.
     
  7. May 5, 2010 at 7:21 PM
    #7
    RogueLeader

    RogueLeader Well-Known Member

    Joined:
    Aug 13, 2009
    Member:
    #21162
    Messages:
    308
    Gender:
    Male
    First Name:
    Rod
    Las Vegas, NV
    Vehicle:
    2011 Tacoma Double Cab SR5 TRD
    Ordered on Thursday, installed the following Wednesday. They could have done it Tuesday, but I didn't want to leave the truck key with another service writer instead of the person who ordered the parts.
     
  8. May 5, 2010 at 7:43 PM
    #8
    sp8ed2010

    sp8ed2010 Well-Known Member

    Joined:
    Jan 14, 2010
    Member:
    #29354
    Messages:
    57
    Gender:
    Male
    First Name:
    Dale
    Tempe AZ
    Vehicle:
    2010 prerunner trd or
    Ordered them for me on Monday morning, installed the next day by noon.
     
  9. May 5, 2010 at 7:47 PM
    #9
    ChibbMD

    ChibbMD Well-Known Member

    Joined:
    Mar 27, 2008
    Member:
    #5567
    Messages:
    107
    Gender:
    Male
    Dallas, TX
    Vehicle:
    08 PreRunner Double Cab
    +1

    I took my truck in Saturday morning and had it back by Monday afternoon. They actually had the parts in stock, which totally caught me by surprise. This was about 3 weeks ago.
     
  10. May 6, 2010 at 7:55 AM
    #10
    buddywh1

    buddywh1 [OP] Well-Known Member

    Joined:
    Apr 23, 2010
    Member:
    #35825
    Messages:
    1,452
    Gender:
    Male
    Philly PA
    Vehicle:
    07 DC SR5 4x4
    ...for the prompt responses.

    But now I'm getting a bit worried. They've entered the inspection and note that parts were ordered in the Toyota service record (www.toyotaownersonline.com) so it is documented. But it's been two weeks so far and no word from 'em.

    Could I have problems getting this done? Should I just contact Toyota, since it's in their 'system'?

    Should I take it to another dealer? They aren't the selling dealer since that one is WAY to far to take it to.

    I really don't have a lot of time till warranty's up, else I wouldn't be so worried about it...
     
  11. May 6, 2010 at 7:59 AM
    #11
    KPT

    KPT sees what you did there.

    Joined:
    Sep 3, 2009
    Member:
    #22227
    Messages:
    32,339
    Gender:
    Male
    Vehicle:
    09 Prerunner
    Katskin leather interior, Satoshi grille, Bilstein 5100's @ 1.75, rear leaf TSB, magnaflow exhaust, 18x9 BBS RW's, 275/65/18 Nitto TG's, black headlights, black taillights, Hella Supertones, weathertechs, EFX tri-fold tonneau, n-Fab steps
    Just give them a call to get an update I would say. Ask them when they expect the parts to be in.
     
  12. May 6, 2010 at 8:00 AM
    #12
    jdcrowe75

    jdcrowe75 Well-Known Member

    Joined:
    Mar 1, 2010
    Member:
    #32354
    Messages:
    69
    Gender:
    Male
    North Florida
    Vehicle:
    2010 DC TRD OR 4x4
    Took mine in yesterday for inspection. They said parts will be in Friday. I have an appointment for Monday morning.
     
  13. May 6, 2010 at 8:04 AM
    #13
    RogueLeader

    RogueLeader Well-Known Member

    Joined:
    Aug 13, 2009
    Member:
    #21162
    Messages:
    308
    Gender:
    Male
    First Name:
    Rod
    Las Vegas, NV
    Vehicle:
    2011 Tacoma Double Cab SR5 TRD
    Would almost make a person think they used the parts for your truck on someone elses (who may have bought their truck from them) and are reluctant to reorder them.
     
  14. May 6, 2010 at 9:40 AM
    #14
    buddywh1

    buddywh1 [OP] Well-Known Member

    Joined:
    Apr 23, 2010
    Member:
    #35825
    Messages:
    1,452
    Gender:
    Male
    Philly PA
    Vehicle:
    07 DC SR5 4x4
    Gave 'em a call and they had parts in...made an appointment to take it in to do the job...whew, that's a relief.

    I've already read this dealer is pretty good and knows the whole job includes springs and shocks but until they're done won't know for a certainty that experience translates to my vehicle too.

    Gawwd...there's just WAY to much heartburn getting dealers to do their job!
     
  15. May 6, 2010 at 10:35 AM
    #15
    KPT

    KPT sees what you did there.

    Joined:
    Sep 3, 2009
    Member:
    #22227
    Messages:
    32,339
    Gender:
    Male
    Vehicle:
    09 Prerunner
    Katskin leather interior, Satoshi grille, Bilstein 5100's @ 1.75, rear leaf TSB, magnaflow exhaust, 18x9 BBS RW's, 275/65/18 Nitto TG's, black headlights, black taillights, Hella Supertones, weathertechs, EFX tri-fold tonneau, n-Fab steps
    I wonder how long the parts were just sitting there....
     
  16. May 6, 2010 at 10:39 AM
    #16
    Kmoney

    Kmoney Well-Known Member

    Joined:
    Mar 24, 2009
    Member:
    #15108
    Messages:
    313
    Gender:
    Male
    First Name:
    Kelly
    Laramie, WY / Fort Collins, CO
    Vehicle:
    '09 Super White DC SPORT LB 4x4
    White Dog, K&N Drop in Filter, K&N Oil Filter, Tacoma All Weather Rubber Mats, Rear Leaf TSB, TW Sticker
    Dealer ordered the parts on a Thursday, parts arrived Monday, work completed Tuesday.

    Good luck.
     
  17. May 6, 2010 at 12:42 PM
    #17
    cspcrx

    cspcrx Well-Known Member

    Joined:
    Aug 24, 2009
    Member:
    #21686
    Messages:
    98
    Gender:
    Male
    Vehicle:
    09 PreRunner Sport TRD
    On our 09 sport it was only the springs that were changed and they had them in just a few days. They said it would be a few weeks but it only took a few days.
     
  18. May 6, 2010 at 12:48 PM
    #18
    rockgecko03

    rockgecko03 Well-Known Member

    Joined:
    Feb 25, 2010
    Member:
    #32106
    Messages:
    1,838
    Gender:
    Male
    First Name:
    Ben
    Rockwall, TX
    Vehicle:
    2000 4runner
    I took my truck in on a friday morning and left 2 hours later with it done. I guess some dealerships keep the parts in stock.
     
  19. May 6, 2010 at 2:30 PM
    #19
    NJ92783

    NJ92783 Well-Known Member

    Joined:
    Feb 28, 2010
    Member:
    #32313
    Messages:
    57
    Gender:
    Male
    NJ
    Vehicle:
    (sold) 2010 Super White DC TRD Sport
    Sansone toyota in woodbridge NJ has the parts needed sitting there if you want to take the trip up. I went their for inspection they ordered and parts were in the next day, this was this past Tuesday. The mechanic came off as a jerkoff to me and wanted $700 extra for 5100 install. So I went to where I purchased my truck and they will have the truck 1 1/2 days like someone else posted to be completed with 5100's going in for $200 [​IMG].
     
  20. May 7, 2010 at 7:01 AM
    #20
    rockgecko03

    rockgecko03 Well-Known Member

    Joined:
    Feb 25, 2010
    Member:
    #32106
    Messages:
    1,838
    Gender:
    Male
    First Name:
    Ben
    Rockwall, TX
    Vehicle:
    2000 4runner
    I'm also pretty sure that as long as you bring it in under warranty the first time, then they have to honor the warranty. Even if you end up waiting for parts and the warranty expires. If you file the compliant or service request before your warranty is up, you should be good.

    At least that's how it was when I was a service writer...good luck!
     
To Top