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I am beyond MAD

Discussion in '2nd Gen. Tacomas (2005-2015)' started by jnoley07, Nov 4, 2009.

  1. Nov 4, 2009 at 6:48 PM
    #1
    jnoley07

    jnoley07 [OP] Well-Known Member

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    Jay
    Tennessee
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    2013 Black DC TRD SPORT 4X4
    My wife recently order me some TRD Ivan Stewart's from Rusty Wallace Toyota in Morristown TN. Well the wheels came in today. I opened them up only to find nicks and gouges on the lip of all 4 wheels!:mad:
    I was going to have these installed on Friday, now I cant wait until tomorrow morning so I can let RW Toyota have a piece of my mind.
    Hopefully they will fix this.
     
  2. Nov 4, 2009 at 6:51 PM
    #2
    tim920

    tim920 Never seen Forest Gump

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    Tim
    Boston, MA
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    :eek: First they charge people high prices and now they're selling messed up products. :infantry:Screw dealership!
     
  3. Nov 4, 2009 at 6:51 PM
    #3
    Afwrestler1986

    Afwrestler1986 Well-Known Member

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    Matt
    Johnstown, NY
    Vehicle:
    01 trd 4X4 ex cab manual
    Gray wire, Some lights in the bed area, and some character marks throughout.
    Well there's your problem!!!
     
  4. Nov 4, 2009 at 6:51 PM
    #4
    SManZ

    SManZ el tráfico más lento se queda derecha

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    Haymarket, VA
    Vehicle:
    '10 Supercharged 4x4 Sport 6-spd
    TRD Supercharger, King 2.5" extended travel remote-resi coilovers, OME Dakar leaf packs, King 2.5" extended travel rear shocks, Total Chaos UCAs, MBRP turndown exhaust, TRD intake, TRD Quickshifter, Goodridge SS brake lines, EBC Sport Rotors, Hawk HPS pads, TRD FJ Cruiser Special Edition 16" Anthracite Rims, Spidertrax wheel spacers, 265/75R16 A/T, Autometer oil pressure, oil temp gauges, TRD boost gauge, PLX DM-100 OBD II scanner, flexpod mounts, A-pillar gauge pods
    You've a right to be upset and I would be pretty pissed too. But try to calm down before you make the call - you'll get a lot further a lot faster if you get them to want to help you solve the problem.
     
  5. Nov 4, 2009 at 7:00 PM
    #5
    fletch aka

    fletch aka www.BeLikeBrit.org

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    Gary
    Left Coast
    Vehicle:
    09 Magnetic Gray TRD OffRoad
    TRD cat back exhaust, TRD Cold Air Intake, differential breather mod' Hellwig rear sway bar, 16x8 TRD Ivan Stewart's, Michelin LTX A/T2, DTRL Stealth Mode Mod, custom "Texas Edition" shift knob, Sock's "Classic" bedside decals, MetalMiller custom grill emblem, 20% front tinted windows, tinted taillights, Viper alarm, ScanGauge II, Flyzeye Designs V2W Tacoma Interior LED lighting, de-mud flapped, de-badged, extra D-rings under bed bolts, WeatherTech ED floor mats, G4 Elite Fold a Cover ,Toyota bed mat, tailgate theft deterrent device and absolutely no plasti-dip!
    They probably never looked at them, i'm guessing they were drop shipped for them. I don't think you will have a problem with the dealer making it right. Were they shipped packaged individually, any damage to the cartons? If you can, take pictures and have them ready to e-mail to them.
    Good luck, keep us posted.
     
  6. Nov 4, 2009 at 7:03 PM
    #6
    Afwrestler1986

    Afwrestler1986 Well-Known Member

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    Matt
    Johnstown, NY
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    01 trd 4X4 ex cab manual
    Gray wire, Some lights in the bed area, and some character marks throughout.
    Yeah, dealerships don't look at the parts. It sucks to spend the money and get a beat up product.
     
  7. Nov 4, 2009 at 7:03 PM
    #7
    jnoley07

    jnoley07 [OP] Well-Known Member

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    no damage to the boxes at all. looks like they just pulled them off the shelf and put a shipping label on them. Probably not their fault but it is still very frustrating. Wonder what the chances are of them telling me just to take them to a local dealer for exchange? I am sure that is slim to none but it would be nice. I only ordered them from out of town because of the 200 dollar price diff
     
  8. Nov 4, 2009 at 7:04 PM
    #8
    jnoley07

    jnoley07 [OP] Well-Known Member

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    their parts dept opens at 7:30 tomorrow morning and I will be the first caller
     
  9. Nov 4, 2009 at 7:10 PM
    #9
    fletch aka

    fletch aka www.BeLikeBrit.org

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    Gary
    Left Coast
    Vehicle:
    09 Magnetic Gray TRD OffRoad
    TRD cat back exhaust, TRD Cold Air Intake, differential breather mod' Hellwig rear sway bar, 16x8 TRD Ivan Stewart's, Michelin LTX A/T2, DTRL Stealth Mode Mod, custom "Texas Edition" shift knob, Sock's "Classic" bedside decals, MetalMiller custom grill emblem, 20% front tinted windows, tinted taillights, Viper alarm, ScanGauge II, Flyzeye Designs V2W Tacoma Interior LED lighting, de-mud flapped, de-badged, extra D-rings under bed bolts, WeatherTech ED floor mats, G4 Elite Fold a Cover ,Toyota bed mat, tailgate theft deterrent device and absolutely no plasti-dip!
    How bad is the damage, if they knocked off some more $$'s would it be worth keeping them? That might be a direction they take. They may try to take a stand that they were damaged in transit, this is where you hit the send button on the e-mail with pictures. Did they come by UPS?
     
  10. Nov 4, 2009 at 7:12 PM
    #10
    jnoley07

    jnoley07 [OP] Well-Known Member

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    they came by UPS, yeah if they would drop at least 250. I would keep em. I already have the pics ready.
     
  11. Nov 4, 2009 at 7:24 PM
    #11
    fletch aka

    fletch aka www.BeLikeBrit.org

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    Left Coast
    Vehicle:
    09 Magnetic Gray TRD OffRoad
    TRD cat back exhaust, TRD Cold Air Intake, differential breather mod' Hellwig rear sway bar, 16x8 TRD Ivan Stewart's, Michelin LTX A/T2, DTRL Stealth Mode Mod, custom "Texas Edition" shift knob, Sock's "Classic" bedside decals, MetalMiller custom grill emblem, 20% front tinted windows, tinted taillights, Viper alarm, ScanGauge II, Flyzeye Designs V2W Tacoma Interior LED lighting, de-mud flapped, de-badged, extra D-rings under bed bolts, WeatherTech ED floor mats, G4 Elite Fold a Cover ,Toyota bed mat, tailgate theft deterrent device and absolutely no plasti-dip!
    Get pictures of the shipping cartons too if you haven't already.
    Hopefully the dealer does the right thing for you.
     
  12. Nov 4, 2009 at 7:29 PM
    #12
    JimBeam

    JimBeam BECAUSE INTERNETS!! Moderator

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    that SUCKs

    hopefully someone makes it right

    mine were FLAWLESS when i got them
     
  13. Nov 4, 2009 at 7:30 PM
    #13
    cwrose

    cwrose Well-Known Member

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    Sorry to hear about your problem... It's not the end of the world though, the dealer will most likely make it right and you'll be setup; it just might take a bit longer.
     
  14. Nov 4, 2009 at 7:47 PM
    #14
    jnoley07

    jnoley07 [OP] Well-Known Member

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    on second thought there is no way I could keep these wheels in this condition regardless of the deal. I am pretty confident they will make it right. Just sux
     
  15. Nov 4, 2009 at 7:52 PM
    #15
    brian

    brian Another Traitor

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    Funny. I'm pretty sure I've heard of this dealership more than once on these forums. Never a good thing.
     
  16. Nov 4, 2009 at 8:07 PM
    #16
    cbcs1987

    cbcs1987 Redneck from the hills

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    6" Fabtech coilover lift. 35/12.50/17 Mickey Thompson MTZ, 17x9 ProComp 1089 wheels painted black, UWS black lowprofile toolbox, husky liners, tacoma bed mat, bed lights, Premier stereo, Cobra 19 cb, firestik 3' antenna.
    Hope it works out. Hello from maryville, tn!
     
  17. Nov 4, 2009 at 8:08 PM
    #17
    topgun155

    topgun155 Well-Known Member

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    Richmond, TX or College Station, TX
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    Man it sucks when you get something then have to send it back. have had that happen to me before.
     
  18. Nov 4, 2009 at 8:10 PM
    #18
    Lentsnh

    Lentsnh Well-Known Member

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    keywords..... WHEN you got them:rolleyes:
     
  19. Nov 4, 2009 at 8:12 PM
    #19
    JimBeam

    JimBeam BECAUSE INTERNETS!! Moderator

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    what does the when have to do with it?

    no matter if it was last year or this year...the OP shouldnt recieve beat up wheels
     
  20. Nov 4, 2009 at 8:16 PM
    #20
    jnoley07

    jnoley07 [OP] Well-Known Member

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    I know they are gonna have to pay the shipping cause this isnt my fault.
     
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