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Installed new tires, TPMS light comes on?

Discussion in 'Wheels & Tires' started by geekhouse23, Aug 4, 2014.

  1. Aug 4, 2014 at 3:10 PM
    #21
    Thegenerik1

    Thegenerik1 Well-Known Member

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    Erik
    NorCal
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    Take back to the shop that did the install. Did they sell you new tmps stems or did they reuse your old ones? Something is not right if your getting a flashing light. If it comes on solid it means a tire is low, the flashing means your truck is not communicating with the sensors. If they reused your old ones then they damaged one or more of your sensors since your light is flashing. Any competent tire ishop would have rebuilt your stock sensors and reprogrammed them to your truck. This is standard procedure at all shops these days.
     
  2. Aug 4, 2014 at 5:25 PM
    #22
    geekhouse23

    geekhouse23 [OP] The "Liftman" - @DrFunker

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    OK, here we go:

    Took the truck in, they had it for about an hour or so and they used their scanning tool to check each sensor. They found that the rear passenger sensor is not working properly. It is working though. What they told me is that with a pressure gauge the reads 34-35 PSI on each tire. The rear passenger tire according to the scanning tool reads 78 PSI :eek: although it reads 34-35 on a tire gauge

    Anyways, I had a discussion with the manager saying that the sensor was working perfectly before they got their hands on it and something changed from Sunday am to Sunday pm and they were the only ones that had it. They are going to order me a new sensor and I will be taking it in tomorrow am. They will take it apart and check out the stock sensor, if they can re-program it, great it's fixed. If it's broken and they have to replace it, the sensor will be there ready to go. All free of charge and under warranty.

    Happy geekhouse :)
     
  3. Aug 4, 2014 at 5:57 PM
    #23
    Canazes9

    Canazes9 Well-Known Member

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    David
    Texas
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    Glad its working out for you. That actually sounds like excellent customer service to me and I would bring my vehicle back there for future tire related work. No business is problem free, it's how they handle the problems that counts.

    David
     
  4. Aug 4, 2014 at 6:05 PM
    #24
    geekhouse23

    geekhouse23 [OP] The "Liftman" - @DrFunker

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    2GMGMDCSB4WDTRDFTMFW!! TL;DR
    mostly stock, grocery gettin' Prius
    I was actually surprised. The person who called me while I was at the mall across the street said that it would be $200 to replace all 4 and could not tell me if I could get the one replaced as opposed to all 4.

    But when I went in to pick it up tonight, I asked to talk to the manager again. The manager was awesome and as long as he is manager there, I will gladly take it back.
     

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