IT BS thread

Tigerpaw it's more from old school telecom and cable contractors.



It's horrible.

 

My Org uses remedy, we are switching to Service Now in the near future. I've used Dell KACE and Altiris in the past.

 

At my previous gig I chose Service Now to replace the system they had. Actually Remedy was my first choice but they wanted too much money, so I went with Service Now. Best decision ever. That was a gig and 8+ years ago, so I'm trying to get caught back up to what the current world of helpdesk software looks like. At this gig they've been using footprints and the latest version 12 is a complete rewrite and complete garbage.

 

Our help desk guys use JitBit. We're a small shop. My previous company was much larger and we implemented KACE which was a really powerful tool.

 

We have a choice to upgrade to the latest version of Remedy or migrate to Service Now. We brought both in to give our dept presentations and Service Now took the show hands down.

 

We used to call KACE "DellpDesk" lol

 

My shop isn't small, last year we had 33,000+ tickets. Couldn't tell you what we've had so far this year, can't get a report out of footprints to save my soul.

 

We also have a K1000. Inventory/Asset Management/Updating/Deployment is all fantastic. Probably had it for five years now.

The help desk isn't bad and has come a long way, but there is no way I'd buy it for just that purpose. It always strikes me as being the piece of the solution that they (Dell) focus on the least.

 

My desktop is still running 3.16

Some reason my mdadm array refuses to work with newer kernels, and I've been to lazy to fix it.

 

What distribution? I was able to fire up 4.5 on my CentOS 7 and it was fine.

UAS didn't work so I went back to 3.10

 

New job I'm working at doesn't even have half their computers on the domain or enforce password logins to the PC's. /facepalm.

There's about 3000 people in the company and about 1500 workstations. /facepalm

We're a retail company and process lots of credit card transactions. /facepalm

 

wooooooooooooooooooooooooooooooooooooooooow.

 

Yeah, granted there's application level security but shared/generic login and password use is rampant as well.

 

Application level "security" you mean?

lol

Kinda like when I ran into a small VMware setup where the iSCSI targets were on a routed network with other traffic. Dude was arguing that's best practices according to VMware.

 

Oh and to administer the sales software we use telnet across the internal LAN. /facepalm

 

wtfwow. lol I don't even like companies that leave telnet enabled on switches/routers! I once had a company (contract) that refused to enable HTTPS on internal systems and when I brought it up I told them for security reasons proving you could snoop the password the idiot "in charge" of the department goes "Well yeah, that's because HTTPS isn't turned on!"

I died.

Then didn't renew the contract. lol

 

My machine is a bit out of date. Last kernel I tried on my desktop is 4.0.0. mdadm itself works, the array shows up, but fails to assemble.

If could probably install a kernel up to 4.4, as 4.5 requires GCC5 on Debian, which means lots and lots of updates.

 

That's one thing that is nice about CentOS @replica9000 the updates come slow as hell but they're so stable. And if you want "seat of your pants" Fedora Server! Or is this RAID on a workstation? Aside from some wonky laptop-specific-stuff my Fedora Workstation copy is very satisfying. Although I'll never be good friends with Gnome...

 

I'm using Debian's "unstable" branch, so potentially lots of updates each day. And I'm 6 months behind on most of it.

I use Fluxbox with elements of XFCE4 and KDE. It's the changes from KDE 4 to KDE 5 I don't want to deal with.

My desktop is using a RAID0 setup for my personal data, 6TB of it.

Code:

# lsblk -f
NAME                    FSTYPE            LABEL         UUID                                   MOUNTPOINT
sda                                                                                          
├─sda1                  ext4              boot          48b9bec4-b555-48f0-a32b-d7a9cdde9cc6
└─sda2                  crypto_LUKS                     4b6a2064-f638-4bec-89fc-67a223e71ad8
  └─cryptroot           ext4                            7249fc95-01e9-4c5a-a0c2-08105c30bfa3   /
sdb                                                                                          
├─sdb1                  linux_raid_member siduxion:9000 ee616026-2339-5ae0-be52-872dfd9a597f
│ └─md9000              LVM2_member                     QzfcfZ-W8GN-q8GU-cmH1-YaCa-VbcC-bJNvEG
│   └─siduxion-userdata crypto_LUKS                     e08987e7-544b-4129-b6fe-ca165c366da6
│     └─user-data       ext4              userdata      405f08fa-3a5f-4496-9e66-dc1002a68db4   /home/replica/user-data
└─sdb2                  crypto_LUKS                     6243cdb8-6ec4-4b3e-85e2-888792596c5e
  └─cryptswap           swap                            af05d2e9-74e6-4d1d-b4e9-d96542178bc9   [SWAP]
sdc                                                                                          
└─sdc1                  linux_raid_member siduxion:9000 ee616026-2339-5ae0-be52-872dfd9a597f
  └─md9000              LVM2_member                     QzfcfZ-W8GN-q8GU-cmH1-YaCa-VbcC-bJNvEG
    └─siduxion-userdata crypto_LUKS                     e08987e7-544b-4129-b6fe-ca165c366da6
      └─user-data       ext4              userdata      405f08fa-3a5f-4496-9e66-dc1002a68db4   /home/replica/user-data
sdd                                                                                          
└─sdd1                  linux_raid_member siduxion:9000 ee616026-2339-5ae0-be52-872dfd9a597f
  └─md9000              LVM2_member                     QzfcfZ-W8GN-q8GU-cmH1-YaCa-VbcC-bJNvEG
    └─siduxion-userdata crypto_LUKS                     e08987e7-544b-4129-b6fe-ca165c366da6
      └─user-data       ext4              userdata      405f08fa-3a5f-4496-9e66-dc1002a68db4   /home/replica/user-data

And yes, I have it all backed up frequently.

 

Gnarly. I use a software RAID0 of Kingston HyperX 240GB solid state disks in my Windows machine, my server has a single 120GB for the CentOS and a 9TB RAID5 as a Samba server, KVM host, DHCP, DNS, Subsonic, and a ton of virtual machines for testing/development from Apache, MySQL, Chef, a Steam server.

All on an i3!!

Code:

System:  Host: centos-nas-1.surveillancevan.local Kernel: 3.10.0-327.13.1.el7.x86_64 x86_64 (64 bit)
  Console: tty 4 Distro: CentOS Linux release 7.2.1511 (Core)
Machine:  System: ASUS product: All Series
  Mobo: ASUSTeK model: H87I-PLUS v: Rev X.0x Bios: American Megatrends v: 2002 date: 07/22/2014
CPU:  Dual core Intel Core i3-4130T (-HT-MCP-) cache: 3072 KB
  clock speeds: max: 2900 MHz 1: 2894 MHz 2: 2464 MHz 3: 2895 MHz 4: 1839 MHz
Graphics:  Card: Intel 4th Generation Core Processor Family Integrated Graphics Controller
  Display Server: N/A driver: N/A tty size: 239x82 Advanced Data: N/A out of X
Audio:  Card Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller driver: snd_hda_intel
  Sound: Advanced Linux Sound Architecture v: k3.10.0-327.13.1.el7.x86_64
Network:  Card-1: Intel Ethernet Connection I217-V driver: e1000e
  IF: eno1 state: down mac: 54:a0:50:d5:ff:52
  Card-2: Intel 82571EB Gigabit Ethernet Controller driver: e1000e
  IF: enp1s0f0 state: up speed: 1000 Mbps duplex: full mac: 00:15:17:bb:34:14
  Card-3: Intel 82571EB Gigabit Ethernet Controller driver: e1000e
  IF: enp1s0f1 state: up speed: 1000 Mbps duplex: full mac: 00:15:17:bb:34:14
Drives:  HDD Total Size: 14122.8GB (12.5% used) ID-1: /dev/sda model: Samsung_SSD_850 size: 120.0GB
  ID-2: /dev/sdd model: WDC_WD30EFRX size: 3000.6GB ID-3: /dev/sdc model: WDC_WD30EFRX size: 3000.6GB
  ID-4: /dev/sdb model: WDC_WD30EFRX size: 3000.6GB ID-5: USB /dev/sde model: ASMT1051E size: 5001.0GB
Partition: ID-1: / size: 50G used: 3.1G (7%) fs: xfs dev: /dev/dm-1
  ID-2: /boot size: 497M used: 283M (57%) fs: xfs dev: /dev/sda1
  ID-3: /home size: 54G used: 460M (1%) fs: xfs dev: /dev/dm-2
  ID-4: swap-1 size: 8.39GB used: 0.01GB (0%) fs: swap dev: /dev/dm-0
RAID:  Device-1: /dev/md0 - active raid: 5 components: online: 3/3 - sdb sdd sdc
Sensors:  System Temperatures: cpu: 29.8C mobo: 27.8C
  Fan Speeds (in rpm): cpu: N/A
Info:  Processes: 180 Uptime: 5 days Memory: 6383.6/15756.6MB Init: systemd runlevel: 3
  Client: Shell (zsh) inxi: 2.3.0

Newest fun addition to the mix was a Cisco SG200-08 to get the dual Intel NIC to use LACP correctly.