IT BS thread

Haha

 

One of our admins gave his session over to the vendor. He’s on a one year probation with HR because off all the various ways that violated the rules of behavior. One more fuck-up and he’s on the street.

Never violate the RoB. The ISSO knows.






The ISSO always knows.

 

Hahaha there's no way I'd let the vendor take control, they call me for help.

 

I kind of wish we went Hyper-V, or at least looked at it. I was pretty new when my boss started going VMWare, and I think he did it because it's what he used in all the past places he worked. Any time vSphere throws a weird warning or error that I need to solve I think "I really should use some of the old servers we have to build up a Hyper-V cluster to test out..."

I doubt we need half the capability we have in VMWare--it's a pretty simple 4-host HA cluster with vSAN storage and a VDP VM.

 

Rant ON:

my office has this stupid Root Cause Analysis (RCA) that needs to be done for all P1 and P2 problems (not stuipd if the incident actually warrants it). I happen to be on call for an incident that happened on 1/29. Someone cut a site over to a new server and didn't set the DHCP scope exclusion correctly. DHCP proceeded to hand out the IP of hte server about a week later and caused an outage. I took the call, fixed the issue and moved on. It took all of about 15 - 20 min. Here comes the problem management team that wants 3 hours of paperwork for the RCA, then want me to sit on a problem ticket meeting for 2 hours waiting for my ticket to be called. I've pushed it off till now. They finally houned me enough that i put in all info needed except the large RCA document. All of the info is in the Ticket, just didn't fill out their stuipd doc. Guy still hounds me about it. i told him i'm not filling out the doc, all of the info is in the ticket. Then the Douche proceeds to copy in all of the leadership. (mind you this douche is from a third party outsourcing company) I hate Phucksticks like that. And he doesn't give a chit because he doesn't actually work for the company.

TLDR: Douche canoe responds copying in all of the IT leadership.

 

anyone going to vmworld? i booked my hotel and flight yesterday. i'm considering taking the vcap design exam (already have the vcap deploy from last year's vmworld).

 

I hear you. I hate it. But in the world of regulation and documenting everything its required.

I still avoid/delay it as much as possible but its inevitable.

It also irks me having to fill out change requests and have meetings for a 5-10 minute change.

 

I should be going as I'll have a crapload of customers in attendance, but we had a weekend at the beach already booked.

Best of luck passing that last hurdle for your VCIX. I'm retiring from VMware certs... Most have expired, but at least the VCIX6-DCV title sticks... no motivation to take it any further.

 

Most of these canoes don't even know how to do an RCA and are more focused on checking the boxes on the process than actually fixing any underlying problem -- and usually they mistake the trigger for the problem. The human element is typically the problem, and it's really hard to eliminate that.

 

If you're the judge, jury and executioner on a change it can be a headache. In a large organization I can't tell you how many times those "little" changes have caused major headaches. For me it's not the change I mind so much, its not telling anyone about it. Because Murphy follows me around like a puppy, one guy's this change won't impact anything is another's, "why is the TPS cover sheet not working?" And because the TPS system has "nothing" to do with the change it takes for ever to figure out who broke what.

 

I am the judge, jury, and executioner so that makes it nice.

I get the need. As much as I hate it I am still ITIL certified and understand the WHY.
At the same time anytime you announce an maintenance is going to occur its inevitable that some jackass will all the sudden say that something that he hasn't used in 6mo and hasn't actually worked for 6mo is all the sudden broken and the maintenance caused it and its CRITICAL and IT is impact his work.

 

I've learned getting timelines from some people is pointless

"It hasn't worked in months!"
"I'm pretty sure you need this on a daily basis to do your job. How have you been working? Also, why is this the first I'm hearing about it?"
"Well, it works, but it's been slow and "glitchy" for months."
Translation: It's really been fine up until today, but if I attempt to blow the problem out of proportion it'll seem like a big deal and will be fixed quicker.

 

There is surely an IT version of the "ever since" club. Things I've personally "broken" in the process of fixing a user's computer:

• coffee makers
• desktop adding machines
• air conditioners
• sprinkler systems

 

Hey guys. I need to shorten the cable on my radar detector because I'm getting some voltage drop through the excessively long, coiled wires. Want to cut and re-crimp a shorter length.

Wondering if anyone has access to an RJ11 or RJ12 connector (4-6 pin telephone style) that I can have. My only options on eBay are 10-100 pieces minimum.

Thanks!

 

@tcBob

 

Hello wizards,

Anyone work with EllieMae's encompass LOS?

 

Need a quick education of terms:

When I'm discussing the names of application/web/database servers, their interactions, and basic hardware specifications, am I describing their topology or topography?

 

to·pol·o·gy
təˈpäləjē/
noun

1. 1.
   MATHEMATICS
   the study of geometric properties and spatial relations unaffected by the continuous change of shape or size of figures.
2. 2.
   the way in which constituent parts are interrelated or arranged.
   "the topology of a computer network"

I don't think I have every used topography to describe a computer network or application stack in my 20+ years of IT

 

That is what I would call a Physical Architecture (sometimes called a Deployment Architecture), although it has some elements of a Logical Architecture (the interaction part). If you are talking about server names and specs, that is physical. If you are talking application and software components and their interactions (regardless of the number of physical devices deployed on), that is logical.